The Conflict and Communication Activity Book
30 High-Impact Training Exercises for Adult Learners
Author:
Bill Withers, Keami D. Lewis
ISBN:
9780814471678
Format:
Paper or Softback
Price:
$34.95
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Conflict resolution is easier with these 30 dynamic exercises!
"Every workplace has its share of conflict, and one of training's
universal goals is to help organizations resolve it in a way that brings
benefit to everyone involved. This timely activity book offers 30
ready-to-use exercises trainers can use to help workshop participants
communicate more effectively and create positive outcomes from conflict
situations.
The Conflict and Communication Activity Book features:
* Field-proven exercises from the authors' worldwide experience
* Easy-to-follow instructions for preparation, additional reading, and Q
& A processes
* Valuable essays on handling conflict situations
* An Exercise Matrix to sort activities by type, length, and other
parameters
It also includes a jam-packed Trainer's Toolbox containing more than
sixty handouts, flipcharts, and overheads; workshop agendas;
instructions for breakout sessions; and tons more. From the quick-fix
solutions of the ""My Workshop Starts in Five Minutes"" section to fully
developed sessions, this book will be every educator's best friend."
About the Author
Bill Withers (Collingswood, NJ) is the author of
The Conflict
Management Skills Workshop (0-8144-7092-0) and the organizational
development manager for R & B, Inc., an automotive supply corporation.
Keami D. Lewis (North Wales, PA) has been a program designer, trainer,
and business leader with Rosenbluth International, Showboat Casino, and
other organizations recognized for excellence in training and management
practices.
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"Teaching About Communication and Conflict with Games and Exercises
I. Questions to Ask About Conflict
II. Why Playing in the Classroom is Serious Business
Communication and Conflict Exercises
I. My Workshop Starts in Five Minutes!
1. 3 Similarities & 1 Difference
2. A New Leaf
3. Right Listening
4. Building Bridges
5. Climbing Life's Ladders
6. Draw A House
7. Energy Jump
8. Meet the Press
9. Not ""I""
10. Sentence Relay
11. The Squares Game
12. What you See is What You Get
II. Exercises to Prepare in Advance
13. Four Roads to Resolution
14. A Time You Felt Different
15. Centering Under Pressure
16. How Soon is Possible?
17. I Lean
18. Mine Field
19. Missing the Meaning
20. Say It, Shout It, Skip It
21. Telephone Tales
22. Think Fast (4 Variations)
23. Timed Square
24. Values Clarification
25. What's in a Word?
26. Workers and Managers
III. Full Day Workshops
27. Diversity Dialogue
28. Hold Please
29. The Synthetic Culture Lab
30. Write Your Own Case Study
Trainer's Toolbox
Exercise Matrix
Sample Agendas
Handouts, Flipcharts/Overheads, and Charts
Fun Ways to Break into Groups"
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