Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work
Overview
Conquer fear -- before it overwhelms your workplace.
"Worriers, controllers, attention-seekers, victims, fakes: these are all
typical profiles of professionals who let different types of fear keep
them from achieving professional success.
And fear has an even more destructive effect: It is the root of
conflict, which can undermine the productivity of teams and entire
organizations.
Face It identifies several basic behavioral profiles, and helps
readers assess their own behaviors as well as those of coworkers. The
book explains how the behaviors develop, and offers practical techniques
for replacing fear and mistrust with mutual respect and rebuilding the
sense of shared commitment to common goals.
Like a session with a good personal coach, Face It will give
readers new strength to face their fears, and help them work more
productively as individuals and with colleagues. Conquering their demons
will allow them to establish a pattern of improved performance,
self-esteem, and personal freedom."
About the Author
Art Horn (Toronto, ONT) has been coaching executives for two decades. He
is the president of Horn, an international training, coaching, and
consulting company that has worked with major corporations such as IBM,
GlaxoSmithKline, Coca-Cola, and Sony.
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Table of Contents
"Preface
Introduction
Part I The People in Your Neighborhood
Chapter 1 The Worrier
Chapter 2 The Controller
Chapter 3 The Fake
Chapter 4 The Attention-Seeker
Chapter 5 The VictimChapter 6 The Prisoner
Part II Hell Is Not Just Other People
Chapter 7 The Transcendence Model
Chapter 8 Here Comes the Judge
Chapter 9 Our Shaky Foundations
Chapter 10 How We Judge
Part III Moving from Fear to Freedom
Chapter 11 What's Your Operating Strategy?
Chapter 12 A Case of Disidentification
Chapter 13 There Goes the Judge
Chapter 14 A Way of Being
Chapter 15 A Better Way
Bibliography
Index"
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