Customer-Centered Products
Creating Successful Products through Smart Requirements Management
Author:
Ivy F. Hooks, Kristin A. Farry
ISBN:
9780814405680
Format:
Hardback
Price:
$35.00
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A powerful system for getting the right requirements--and creating
products faster, better...and cheaper!
"""Never time enough to do it right, but always time enough to do it
over."" In today's ""faster-better-cheaper-at-any-cost"" world, this is
not just a joke, but an all-too-frequent reality. And, most often, a
poor understanding of the requirements for a product is the reason it
must be done over.
Customer-Centered Products is a highly practical new book that helps
readers gain a clear understanding of how to elicit the right
requirements early on in a project--and make the right product the first
time. Packed with useful information, enlightening real-life examples,
and money-saving solutions, this book shows readers how to:
* Identify where their current requirements process is weak
* Bridge communication breakdowns that lead to muddy requirements
* Eliminate costly mistakes and rework
* Improve product quality without increasing cost
* Use operational concepts to improve requirements quality
* Improve the fit between the product and the customers' needs
* Prove that faster, better, cheaper is possible, and more."
About the Author
"Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance
Automation, Inc. She has provided training and consulting in
requirements for a variety of corporations and government organizations,
including Kodak and NASA.
Kristin A. Farry (Friendswood, TX) is an engineer with over two decades'
experience in aerospace, robotics, and biomedical engineering."
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"1. Requirements: Structure for Success
2. Why Johnny Can't Write Requirements: Cultural, Educational, and
Management Influences of Requirements Definition
3. The View from the Top: Steps to Creating and Managing Good
Requirements
4. Creating a Shared Vision: Scoping the Project Up Front
5. One Day in the Life of a Product: Using Operational Concepts to
Improve Requirement Quality
6. Collision Course: Identifying and Managing Interfaces
7. Be Careful What You Ask For: Writing Good Requirements
8. Theirs But to Reason Why: The Value of Recording Rationale
9. Everything in Its Place: Levels, Allocating, and Tracing Requirements
10. But Will It Work? Thinking Ahead to Verification
11. A Needle in a Haystack: Formatting Requirements
12. Drawing a Line in the Sand: Preparing to Baseline Requirements
13. Not All Requirements Are Created Equal: The Case for Prioritizing
Requirements
14. Keeping Sane: Automating Requirement Management
15. Death, Taxes, and Requirement Change: Managing Change
16. Cap'n, Are We There Yet? Measuring Requirement Quality
17. It Can Happen On Your Watch: Making Changes in an Organization's
Requirement Definition Process"
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