List of Figures
Foreword by Kush Mirchandani
Acknowledgments
1 Introduction
2 Moving Up to Manager: How to Get and Begin the Job
Section I: Motivating Others
3 The Principles of Motivation
4 What People Really Want
Action Items for Developing Your Ability to Motivate Others
Section II: Attracting and Retaining Top Talent
5 Interviewing: Choosing the Best from the Rest
6 Retaining Top Talent
Action Items for Developing Your Ability to Attract and Retain Top Talent
Section III: Planning and Organizing Your Group’s Performance
7 Building Capability and Accountability
8 It’s About Time!
Action Items for Developing Your Ability to Plan and Organize Your Group’s Performance 000
Section IV: Driving Results Through Your Organization
9 Managing Employee Performance
10 Introducing Change: From "Woe!" to "Wow!"
11 Maintaining Your Sanity: Handling Performance Problems
Action Items for Developing Your Ability to Drive Results Through Your Organization
Section V: Lifelong Development
12 Career Planning
13 A Look to the Future
Action Items for Developing Your Ability to Develop Others
Appendix: Job Satisfaction Survey Details
Bibliography
Index
About the Author
Training Seminars Held Nationwide Including:
BostonNew YorkWashington, DC AtlantaOrlandoChicagoDallasHoustonLas VegasLos AngelesSan Francisco