Overview

Guidelines and ready-to-use documents -- in print and on disk -- for progressive discipline and termination.

"There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions.

These ready-to-go documents eliminate the fretful second-guessing about what to do and how to say it. Expertly written, they cover every kind of problem: substandard work quality, absenteeism, insubordination, sexual harassment, e-mail misuse, and more. In addition, readers will find a complete explanation of the entire disciplinary process and (as a last resort) 18 sample termination letters.

The disciplinary process outlined here is not about punishing employees into submission. Rather, it focuses on easing tension, opening up bilateral communications, and providing helpful direction on turning problem performance into positive output. It's a complete toolkit for handling disciplinary problems in a fair, responsible, and legally defensible way."

About the Author

Paul Falcone is vice president of human resources at Time Warner Cable in Los Angeles. Before joining Time Warner, Paul was head of international human resources at Paramount Pictures, a division of Viacom. Paul is the author of many best-selling books, including 2600 Phrases for Effective Performance Reviews, The Hiring and Firing Question and Answer Book, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 96 Great Interview Questions to Ask Before You Hire (all published by AMACOM). He is a regular contributor to HR Magazine and an instructor at UCLA's School of Business and Management. Paul holds bachelor's and masters degrees from UCLA. He lives in Valencia, California.