Introduction
Chapter 1: Fifteen Strategies for Operational Success
Strategy 1: What Is a Recruiter?
Strategy 2: The Operational Audit
Strategy 3: The Importance of Planning
Strategy 4: Training and Development
Strategy 5: Simplify
Strategy 6: Make the Most of Metrics
Strategy 7: Manage Your Vendor Relationships
Strategy 8: Understand the Process
Strategy 9: Create Challenging Deliverables
Strategy 10: Manage Candidate Flow/Routing
Strategy 11: Earn Your Seat at the Table
Strategy 12: The Customer Satisfaction Survey
Strategy 13: Regular Meetings and Reports
Strategy 14: Take Off from the Baseline
Strategy 15: Organization Charts
Chapter 2: Successful Sourcing
Strategy 16: Media
Strategy 17: Outplacement
Strategy 18: Career Fairs
Strategy 19: Government Resources
Strategy 20: Social Services
Strategy 21: Professional Journals and Magazines
Strategy 22: Associations
Strategy 23: Community Resources
Strategy 24: Employee Referrals
Strategy 25: Company Alumni
Strategy 26: College and University Recruiting
Strategy 27: Alumni Associations
Strategy 28: Nontraditional Schools and Programs
Strategy 29: Military Outplacement
Strategy 30: Research Firms
Strategy 31: Contingency Recruiters
Strategy 32: Retained Search
Strategy 33: Open Houses and Other Planned Events
Strategy 34: Competitors
Strategy 35: Networking
Strategy 36: International Recruiting and Sourcing
Strategy 37: Internal Postings and Promotions
Strategy 38: Candidate Pipeline
Strategy 39: Roadkill
Strategy 40: Brainstorm
Chapter 3: Diversity Recruitment
Strategy 41: Attracting and Retaining Diverse Talent
Chapter 4: Hiring Success
Strategy 42 Partnering
Strategy 43 Planning the Process
Strategy 44 Recruiting
Strategy 45: The Employment Application Form
Strategy 46: The Interview
Strategy 47: Collateral Material
Strategy 48: Background and Reference Checking
Strategy 49: The Offer
Strategy 50: Paperwork
Strategy 51: Evaluation
Chapter 5: Retention Success
Strategy 52: Onboarding
Strategy 53: Mentoring
Strategy 54: Building a Sense of Community
Strategy 55: Recognition and Rewards
Strategy 56: Involvement
Strategy 57: Training and Development
Strategy 58: Keep Your Promises
Strategy 59: The Report Card
Strategy 60: Performance Appraisals
Strategy 61: Just Ask!
Strategy 62: Exit Interviews (Revisited)
Strategy 63: Golden Handcuffs
Strategy 64: Anti-Raiding Strategies
Strategy 65: Culture
Strategy 66: Environment
Chapter 6: Recruiting Excellence Workbook
Strategy 67: Conduct a Performance Self-Appraisal
Strategy 68: Read a Good Book
Strategy 069: Schedule Your Next Vacation
Strategy 70: Interview Employees for Whom You Paid a Fee
Strategy 71: Meet with Legal Counsel
Strategy 72: Write a Thank-You Letter
Strategy 73: Take a Walk
Strategy 74: Seek Advice
Strategy 75: Look in the Mirror
Strategy 76: Inspirational Sayings and Posters
Strategy 77: Visit the Library
Strategy 78: Connect with SHRM
Strategy 79: Call a Candidate Who Rejected You
Strategy 80: Be a Team Player
Strategy 81: Read Your Annual Report
Strategy 82: Set a New Goal
Strategy 83: Attend a Seminar or Take a Class
Strategy 84: Brainstorm
Strategy 85: Off-Site Meetings
Strategy 86: Take a Loved One to Lunch
Strategy 87: Count Your Blessings
Strategy 88: Interview a Client
Strategy 89: Fill Out an Application
Strategy 90: Visit Your Company’s Website
Strategy 91: Visit a Competitor’s Website
Strategy 92: Visit Internet Job Sites
Strategy 93: Interview Other Recruiters
Strategy 94: Visit a Career Fair
Strategy 95: Critique Your Tools
Strategy 96: Study Time Management
Strategy 97: Plan Your Day
Strategy 98: Seek Out a Mentor
Strategy 99: Be a Mentor
Strategy 100: Conduct an Operational Audit
Strategy 101: Take These Lessons to Heart
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