The Etiquette Edge

The Unspoken Rules for Business Success

Author: Beverly Langford
Pub Date: 2007
Your Price: $24.95
ISBN: 0814472427
Format: Hardcover

• The Etiquette Edge
• About the Author
• Sample Chapter
• Introduction, pp 1-8
• Praise for this book
• Press Release
• Test Your Courtesy Quotient (CQ)
• Table of Contents
• Request an Evaluation Copy, INSTRUCTOR ONLY!

About Dr. Beverly L. Langford

Dr. Beverly Y. Langford is the Principal of LMA Communication, a professional services firm that works with management, departments and individuals on issues related to communication strategies and structures, message development, written and oral communication and effective interpersonal communication skills. She facilitates strategic planning sessions, conducts communication audits and focus groups and teaches leadership development. She has designed workshops and courses dealing with these areas and works closely with companies to tailor training on a variety of subjects to the organizations’ specific requirements.

In addition, Dr. Langford teaches managerial communication to both graduate and undergraduate management classes at Georgia State University’s College of Business Administration, working with students in both the MBA and Executive MBA programs. She is a member of the Association of Business Communicators and the Association of Professional Writing Consultants.

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