Overview

Here’s some invaluable, hands-on guidance on a very touchy subject.

"Some people just can’t take criticism. And some people just can’t give it--not in a positive, motivating, mutually beneficial manner, anyway. That’s too bad, because criticism is essential to many aspects of business, such as performance appraisals, quality control, and team functioning, to name a few.

This empowering book helps readers take the sting out of criticism--and transform it from a destructive, demoralizing disaster into an energizing, educating experience that builds relationships and increases individual and organizational success.

Using real-life scenarios and the author’s 21 tips to positive criticism, readers will learn to:

* Think of criticism as a positive thing

* Become strategic criticizers and develop their skill in using the power of positive criticism

* Stay cool, calm, and collected when giving or getting criticism

* Criticize their boss--without getting fired, and more."

About the Author

Hendrie Weisinger, Ph.D. (Westport, CT) is a licensed psychologist, the originator of "criticism training," and a leading authority in the areas of emotional intelligence and anger management. He has made more than 200 appearances on television and news programs, including "Oprah," "Donahue," and "The Today Show." He has led hundreds of criticism seminars for Fortune 500 companies, and he teaches in MBA programs across the country, including UCLA, Cornell, Penn State, New York University, and University of Pennsylvania.