July 2007 |
 |
RED-HOT SALES NEGOTIATION: Everything You Need to Know to Close Deals, Build Relationships, and Create Win-Win Outcomes
By Paul S. Goldner and Peter McKeon
ISBN#978-08144-73542 $16.95
NEW – from the author of the best-selling: RED-HOT COLD CALL SELLING!
Sales professionals need to be able to counter clients who are naturally trying to get rock-bottom prices...but at the same time maintain a good relationship so the client will want to do business with them again! Clearly, negotiation is a crucial skill. In RED-HOT SALES NEGOTIATION, Paul Goldner and Peter McKeon provide practical tips and strategies to help!
Learn the Principles of Win-Win Negotiation:
Preview the Contents
SALES SCRIPTS THAT SELL:
Second Edition
By Teri Gamble and Michael Gamble
ISBN#978-08144-74211 $16.95
Completely updated with all new material, SALES SCRIPTS THAT SELL is designed to give you a real selling advantage over your competition. Whether you are a novice or a seasoned professional, this invaluable guide provides you with the language and tips you need to talk your way to success. Authors Teri and Michael Gamble have spent years showing clients how to prepare for every selling situation. With their foolproof advice you can avoid the costly sales mistakes, rejections, turn-downs, and stalls that can impede any closing. An all-in-one training manual for every level of experience.
See how technology has impacted the sales pitch:
Preview the Contents
AWARD-WINNING CUSTOMER SERVICE: 101 Ways to Guarantee Great Performance
By Renee Evenson
ISBN#978-08144-74549 $17.95
If your company is going to thrive, you need to deliver service that's truly outstanding. Packed to the brim with quick tips and strategies for improving -- and then maintaining -- the quality of the experience you provide, AWARD-WINNING CUSTOMER SERVICE provides smart, practical solutions that can be implemented immediately.
Featuring 101 effective tips and unique "When This Happens...Try This" sections, this is the ready reference you'll reach for whenever you need guidance or just want a refresher on the best ways to make your customers feel truly valued.
Instant Quick Tips for Better Customer Service:
Preview the Contents
THE BOSS FROM OUTER SPACE AND OTHER ALIENS AT WORK: A Down-to-Earth Guide for Getting Along with Just About Anyone
By Patricia J. Addesso, Ph.D.
ISBN#978-08144-74433 $15.00
If you work in an office, chances are you have to deal with at least some people who are so different they might as well be from another planet. Packed with realistic strategies, THE BOSS FROM OUTER SPACE AND OTHER ALIENS AT WORK shows you how to gain a greater understanding of even your most difficult co-workers, categorizing different personality types in terms of the planets. (Is your co-worker a nonconformist? Then he's from Saturn, with its distinctive rings!) You'll learn how to relate to, appreciate, and get more from your relationship with every type of person under the sun in this fun and easy-to-read -- yet enormously practical -- book.
Check out the Introduction:
Preview the Contents
BLACK BELT NEGOTIATING: Become a Master Negotiator Using Powerful Lessons from the Martial Arts
By Michael Soon Lee with Sensei Grant Tabuchi
ISBN#978-08144-74617 $15.00
—Brian Tracy, author of CRUNCH POINT, says:
"This book is full of practical strategies you can use to be a more effective negotiator in every situation."
Great negotiators know what they want when they enter the arena . . . and they know how to get it. BLACK BELT NEGOTIATING reveals how you can use the most powerful principles of martial arts to energize your own negotiation skills, whether it's a matter of hammering out a job offer, buying a new car, or just deciding who's picking the kids up from school. Guides you step-by-step, from basic techniques through advanced strategies, all the way to achieving your "black belt" in negotiating. Packed with quizzes, scripts, checklists, and even a Negotiating Rating Sheet for continual self-assessment.
Want to SPY on your opponents? See how!
Preview the Contents
RESOLVING CONFLICTS ON THE JOB
Second Edition
By Bill Withers and Jerry Wisinski
ISBN#978-08144-74136 $12.95
Completely updated with a new chapter on conflict in discussion and exercises to determine whether conflict is constructive, this timeless guide will enable anyone to cope more effectively with the everyday disputes that can hinder even the best employees. Conflict is an inevitable part of our working lives. Although it may not occur on a daily basis, when it happens it can be overwhelming. Employees who can't effectively deal with misunderstandings and contrary points of view in the workplace may be stunting their career growth. Check out this book and keep your career on track!
Want some insight into why people fight at work?
Preview the Contents
THE NET WORTH WORKOUT: A Powerful Program for a Lifetime of Financial Fitness
By Susan Feitelberg
ISBN#978-08144-74747 $14.95
Are your bills bloated, your savings scrawny, and your investments sluggish and lazy? It's time to get your finances into shape with THE NET WORTH WORKOUT! Inspired by Susan Feitelberg's popular, energizing program that's already pumped up the personal finances of many clients, this book helps you develop the discipline and let's-get-to-it attitude you need to build your own financial muscle. You'll learn how to *Cut out "junk food" purchases-and spend more nutritiously * Build financial muscle to make your bank account stronger * Supercharge your earning metabolism by taking advantage of financial options you already have * Make your money "live longer" by exercising strong financial fitness.
Preview the Contents
BUZZ: How to Create It and Win with It
Mayor Koch continued his media campaign over the airwaves with a second National Radio Morning Drive Time Campaign the week of July 9th, which brings his total radio interviews to 60! He wowed radio listeners on both local and national shows, including Westwood One Radio Network which is syndicated to 7,700 radio stations.
COMES THE DARKNESS, COMES THE LIGHT: A Memoir of Cutting, Healing, and Hope
In addition to a national radio and an online blogging campaigns, Vanessa Vega did publicity for her book in the Dallas market the week of July 16th, which included interviews with KDFW-TV (FOX 4),KTVT-TV (CBS 11), and the Dallas Morning News.
WELCOME TO BIOTECH NATION: My Unexpected Odyssey into the Land of Small Molecules, Lean Genes, and Big Ideas
Moira Gunn, a big local celebrity in San Francisco, is doing the media circuit in that city, which included an interview on the very popular radio show Forum with Michael Krasny on KQED-AM, (a local NPR station). She is also going to Portland, Oregon on July 18th and is booked on Oregon Considered, Oregon Public Radio, and to Seattle on August 16th
A division of American Management Association International
1601
Broadway New York, NY 10019 | Phone: 212.586.8100 | Fax: 212.903.8168
| Customer Service: 1.800.262.9699
E-MAIL AND PRIVACY POLICY
To view our privacy policy, click here.
We invite your feedback at: bookblast@amanet.org
AMACOM Books
A division of American Management Association International
1601 Broadway
New York, NY 10019