Being a professional, I did expect the leader of the classroom discussion to be more professional in her presentation. There were times that she would antagonize members of the classroom in an effort to be entertaining, but at times I found it offensive. There was also a great deal of talk being had between she and other members of the AMA team that seemed to indicate that she was displeased with the current climate at AMA... it did not leave a great taste for me with the organization and really made me wonder about getting training from an organization that I overheard several times in the three days described as "dysfunctional". The teacher was also unwilling to go into more detail even when the questions and feedback warranted further insights ~ we were admonished any time we asked to dive deeper into a subject and told that this was only the overview class and we would have to take a course on that specific topic if we desired further information.