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Customer Ratings and Reviews

Overall rating

Todd Y.
12/21/2013

The AMA sells this as an ITIL class while Global Knowledge who conducted the training sells it as a test prep class which is not what I expected or wanted. We went over no best practices, implementation, etc. it was simply how to pass the test.

Overall rating

Gopal A.
08/31/2013

Buzz was great all three days with provding practical examples related to the content. Enjoyed the class and will him to anyone interested in ITIL.

Overall rating

Jason B.
08/03/2013

Class was really good! For the amount of information that was crammed into 3 days, the instructor we had really made sure we had a grasp on all of the concepts.
Would recommend recommend to anyone.

Overall rating

Helen A.
03/30/2013

Pretty good one, a lot of material ... the insturctor was very good.
Taking into consideration the amount of the material to be covered I would suggest to have it more structred.

Overall rating

Michael P.
03/17/2013

The instructor was well experienced in the delivery of the course. He made it very interactive and enjoyable.

 

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