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Customer Ratings and Reviews

Overall rating

Melanie M.
12/15/2014

Duffy Sullivan was a great trainer who truly cared about the professional development of each of the students in the class. While this is a standard course, it felt like we were getting a customized and personal learning experience tailored to our own unique needs and challenges.

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Mark G.
12/15/2014

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Daniel V.
10/14/2014

very hands on course with full participation required, very useful models and personal tools to utilize. Dian is a captivating instructor.

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Melissa R.
07/21/2014

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Noel B.
06/23/2014

I have taken ISM and AMA classroom seminars before and by far this was the best class I have been in. Very informative and the interaction was well planned out. Dian was an excellent instructor, and kept the pace at a rate I felt I was able to keep up with fairly easy.

Overall rating

Robert M.
07/22/2013

The instructor did an excellent job teaching this material and keeping the participants interested and engaged. I learned a lot about my own communication style from this course, and I plan to incorporate the Assertive / Responsive model into my communication style going forward.

 

Preferred Member Pricing

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Choose the AMA Membership plan that’s right for you and take advantage of its many exclusive benefits including Preferred Member Pricing on all AMA Seminars–at least 10% savings.

Preferred Member Pricing makes it possible for you or your entire organization to benefit from AMA’s world-class training.