the instructor was really active and helped us to participate. he also gave us a lot of good real life examples and shared experiences that helped understand certain situations.
I felt that Pat was great and has great experience and advice. A lot of the material covered was very useful.
The instructor really knew the material and was very effective in real life application
The second and third days were more informative.
This was a great seminar, my only real feedback would be to add an extra day to this class. It is a lot of information to cover and absorb
Very good personal and individual management techniques on how to manage employees' depending on the individual task and it's difficulty.
Pat explained everything very well. And gave me several tools that I will be using at work with my team. She had us do some hands on training of the management tools, which was very insightful. Overall the training was excellent and I now have a path to inprove my management skills.
Plenty of useful tools. Amount of material seemed a little overwhelming at first.
The course itself was outstanding. I went into it not knowing what to expect or even if I would learn anything terribly new, but with an open mind regardless. I really appreciated the tools-based approached to the situations I'll be likely to encounter, rather than just focusing on a bunch of nebulous theory. I've come out of this with some very useful methodologies to fall back on when I get stuck in the less-fun, difficult moments. I'm very grateful I've had the chance to be involved in this.On a personal note, Pat was great. I could intuit the years of experience backing everything she said and it seemed abundantly clear, having only observed her poise and calm, measured confidence, that she is a formidable woman that you mess with at your own peril. I'm quite fortunate to have encountered her as a teacher and will carry the things she shared with us long into the future.Whatever you're paying her, increase it. Keep Pat happy.
The tools and tips taught in this class are great resource for new or aspiring managers.
I thought the class was fantastic. Shawn took content that could become somewhat cumbersome into a fun, engaging experience.
Fantastic! Shawn was genuine and his approach to the material made it that much more valuable!
This was a great class and our instructor Shawn was amazing!!
Excellent class with an excellent instructor.
Shawn is a very energetic, knowledgeable instructor.
Facilitor was excellent. Had a lot of energy fun while delivering the materials. The class was very informative.
Whether you are a new manager or have been managing for a few years, this course is very worthwhile! Don't let three days out of the office discourage you, strengthening or improving your skills after this class will be valuable.
Refael was absolutely amazing. I have taken several outside seminars in addition to seminars in my company, and he is the best instructor that I have met. The context of the course was very good. I have been a supervisor for 16 years and a manager for a little less than a year, and I learned many new skills. He is extremely intelligent, however he taught at our level. He was very engaging and made us feel we all contributed in some way even though our answer may not be the correct one. Sharing his personal and professional experiences was a great way to apply the specific material he was teaching. In every module he was able to give "real life" examples which reinforced the theory. Some of the material I was familiar with, but he taught it in a different way and it increased my knowledge. The various videos that we saw enhanced the whole experience. I was fascinated by the science aspect of coaching an employee. The strongest trait of Rafael was that before we moved to the next module, he recapped what we learned, reinforced the concept and asked us if we had any questions. At end of the day he did the same thing and the following morning. This was great reinforcement.
The overall experience was enlightening as I realized some mistakes I had been making in dealing with my team. I know have a new mindset and some great ideas to implement that will definitely make be a better manager overall.
This is a very interesting and exciting workshop, and I've learned something new, which open the door for me to a new area.
A well run course. Useful information and good interactions
Very interactive and engaging!
actionable real world material
Rafe Haham was knowledgeable, personable, and informative. I would recommend this course to others.
Some of the wording for the exercises in the work book were worded in confusing ways.
Engaging. Susan did a good job keeping us tuned in.
I learned more in three days more open minded about more skill manager
Susan kept everyone engaged the whole time!
Oustanding Class. Excellent Instructor that taught material superbly and made sure that everyone understood. And if they didn't understand, he would explain it differently until they understood.
Tremendous instructor, well laid out curricula, engaging assignments and scenarios.
Mike did a fantastic job as a facilitator of the course, showing mastery of the content along the way. He kept the audience engaged all 3 days and handled all questions with ease by linking them together with other concepts from the material and real life examples.
Overall this class was beneficial. It entailed a bit more role-playing than I am comfortable with. This session got the gears turning so to speak and really had the class thinking. I enjoyed working as a team and coming up with ideas together as well as debating and understanding where others are coming from.
Anna Marie T.
Many of the materials in this training are dated (2008). The role plays and examples are not current - no reference to multi-generational work forces, webex meetings, pay transparency, social media, transgender, religious accommodations etc. Updates are needed to address current challenges facing managers in the work place.
Great reenforcement and different perspective on material I was already mostly familiar with.
Deb used many stories and examples which really helped in learning the fundamentals.
Great instructor and class!
Excellent course. Exercises were very helpful and Deb delivered the content very well and keeping our interest peaked. My self and others in attendance all talked about how much we were walking away with.
I enjoyed the class and brought back some significant information and tools that I will put into place in my role immediately. I felt that Gwen brought a high level of training and experience to the class.
The seminar is so amazing. There are a lot of Aha! moments. I have learned a lot in such a short time from Gwen. Looking forward to take more classes.
Only negative feedback is Shawn over used his multiple companies he owns and how well he is financially. Heard it about 5 times each day, got old.
The course has been enlightening and inspiring, providing so many concrete ways to better approach managing a team.
Ruthe is a wonderful teacher with tons of real-world stories.
Very tangible tactics that I can put into place immediately
Ruthe rocks! Very informative and engaging.
I learned a lot about situational leadership
Very relevant training. Instructor did a great job engaging students and delivering the message.
Excellent training with hands on learning and advice.
The information provided was very useful and can be immediately applied.
Great instructor with powerful presence and stories.
It was wonderful experience, Shawn shared real-time stories to elaborate which was really helpful. He kept us engaged and didn't let us behind.Little snacks would have helped.
Shawn's energy and candor was fantastic!
I think the information is going to be very useful and worthwhile to know.
Great information and very inspiring facilitator I would recommend to other
This was a well run and organized class. Well worth the 3 days. Shawn was fantastic!
the pace of the class was great, everyone was engaged
I was kept engage thru the program.
Excellent seminar. Dynamic and focused on a real world scenario
Thought out the seminar the instructor is assuming that all the employees we deal with are working in an office environment, the course and scenarios should also included shop personnel.
Pat is a very knowledgeable individual, she was welcoming since day 1 and was always great with answering any questions or providing useful tips/feedback. This was an awesome course, made many friends along the way!
I was a bit skeptical at first of learning and retaining anything in three short days, though the lessons and exercises were extremely relevant and practical. I thoroughly enjoyed myself and learned quite a bit.
Tangible take-aways that can be utilized in my everyday job as a manager. Directly ties ideas and methods to ways to implement them.
Awesome Instructor taught class very well.
Great interactive course; definitely learned a lot!
Jim was an amazingly impactful, informative instructor.The value of the course depends on how I utilize the information I've learned. However, I now have the materials required to massively impact my team and positively affect the direction of my company.
Great Topics, Great format
Useful and relevant
This class was overall very helpful. I learned a lot about my self and management style. Rafael was an excellent instructor.
I thought it was excellent, it had a lot of information and I enjoyed the applicable information on the last 2 days, maybe make the first day a bit more situational, but it was excellent!
Very well planned class. Couldn't ask for more. definitely what i needed.
The instructor was very well-versed in the subject matter, and it's clear that he enjoys teaching the course.
Good class very good tools to use
It is often hard to sit through three days of training and not worry about work (and not get bored). However, I think the structure and pace of the training allowed for a great deal of learning and prompted a lot of thinking.
Very good instructor.
The course very well met the needs of new managers. Very helpful.
Class is very good refresher.
I think the training was very effective and i liked the interaction with others in the class.
Training was excellent. Karen was very knowledgeable about the subject. Really enjoyed the situational leadership section.
Excellent and thorough training . Wonderful role playing and examples.
The class was very informative. The instructor was well informed and knowledgeable.
I really enjoyed this course. The content was relevant to my job and provides me with new techniques to be more effective.
This is a great course for new managers. Very informative.
The instructor provided clear instructions for tools that can be immediately and effectively used in a real world environment. I left the course with a since of confidence that I will be a better manager and leader for my team.
I am new to this managers position and Karen provided some awesome real scenarios (some of which i have already dealt with) that gave me so much insight. I will definitely be signing up in the future.
Overall the training was fine
Very well prepared instructor. Knowledgeable in both academic and real life application of management skills
He is very knowledgeable and was keeping us engaged all the time. I felt that I have learned so much on the 3 day training and definitely will use the skills on my day to day work. He is a wonderful instructor!
David was a wonderful instructor and the course was exactly what I needed to improve my skills and advance my career.
David, Smashed it. His instruction was very liquid, adjusting to the needs of the class daily. He was very patient in answering our questions and making sure that we understood what he was trying to communicate. Overall feelings about this class is that is should be taught to everyone, managers and subordinates alike. These lessons of communication, delegation and the basic principles of situational leadership are critical for all levels of the company. Beyond the company, these insights are useful for personal relationships and parenting. Thank you, David. For providing your insight and helping me to be a better communicator and in turn a better manager.
I think David is a great course leader and has some interesting insight in to this course
Refeal was very knowledgeable, detailed and interesting.
Refael is an excellent instructor. I can tell he put a lot of thinking in terms of putting all the materials together.All the contents are nicely constructed, the instructor made everyone engaged, in a very good way. He has good sense of humor so going thru all the stuff wasn't boring at all.
It was a great pace. There was an appropriate mix of lecture and exercises to apply the material to our real life.I really appreciated the opportunity to interact with other students about their specific situations.
The instructor was fabulous. He was really invested in our success and understanding. Another day would be helpful so we can cover more, spend more time on practicing
Very engaging instructor. Great examples and stories
Refi's knowledge and presentation style of the course content kept me engaged and focused throughout the entire course. His course is inclusive with the attendees in group activities and allows the group to share their experiences.