This was great training. The instructor went above and beyond.
Susan was really good at articulating the information in a way that the entire group was able to understand. I really appreciated her real life situations.
This course is a great resource for new people managers and those returning to people management roles. Review of real-world examples provided by participants and the application of tools and resources via role play makes the course invaluable. Excellent job AMA team and course leader Susan !
Rafi was very engaging and brought the class to life. Every bit of the experience was directly relating to issues I am dealing with on a daily basis and provided direct insight into moving our organization forward.
Very knowledgeable of topics and align real life scenarios with each topic.
Lots of useful information, incredibly eye-opening, definitely helpful at any work environment where people need to work together.
Very interactive, great real life examples
Rafi is a wonderful instructor with awesome stories to connect the dots! The light bulb moment ðŸ˜€
Great experienced instructor and very engaging.
Mr. Hahm was very engaging, patience, funny, and intelligent. The course was practical, insightful, and extremely interesting. I can put many of the theories and strategies into action immediately and others by the end of the year.
I've taken management courses before and thought I'd see a lot of overlap. That wasn't the case. I was introduced to new and valid models and approaches to improving my management style. I can definitely use what I've learned to improve my career.
Rafael is extremely helpful engaging and knowledgeable.He was the perfect instructor for the course
an excellent experience overall. very informative and engaging.Mike DelSignore
The course and instructor were fantastic. Rafi is possibly one of the best instructors in any course I've taken. Extremely engaging and energetic. Demonstrated course topics and methods with real world examples. He is the man
Very informative, lots of practical examples
Well throughout and organized
Shawn is by far the best speaker I have experienced. He was actively engaged with the class and made the content enjoyable. I would definitely take another one of the courses he teaches.
I loved the class. Shawn did a great job at teaching and engaging the group. I have a lot of tools now to take back to manage my team.
Engaging, high energy, great information!
Shawn did a great job making a comfortable learning environment that kept me engaged. I normally never participate but Shawn made me feel comfortable.
Did not receive prerequisite test to complete.
Shawn was a wonderful instructor. Very personable and kept the course very interesting. I would enjoy taking another course instructed by him. I learned wonderful tools to use in my daily environments, work and personal.
Shawn Wood was a great Leader who was very informative and kept your attention. I would be extremely interested in taking more classes lead by Shawn. The class was Great.
Very interesting and insightful. Shawn was outstanding at teaching the subject matter and exposing how it can be applied to my daily life and work. Outstanding.
Unsure on course when I arrived, Shawn made the course fun, interesting, and will allow me to practice better skills with my employees He set a great tone from the beginning that allowed me to become invested.
Shawn was engaging; knew the material so well that he rarely had to resort the regurigitating book material and used real life scenarios to get the point across. At times he wasn't completely clear when delegating group task, which left is confused for a few times; but he was there to reiterate if something wasn't clear and took ownership to any easy errors or miscommunications. Shawn was also motivating and did the job to get the entire team on the same level; no one felt left behind.
A great presenter and listener, distills the key lessons learned, gives clear and convincing examples, stops to clarify ideas not undeestood by all,has a great sense of humor that lightens the long days.
Deb was knowledgeable, enthusiastic, and very willing to answer our questions. I really appreciate her passion in teaching the class. After learning the content covered in the class, I feel more empowered and ready to lead my team when I get back to my job.
Instructor was professional, intelligent, inviting, and knowledgeable. Class was excellent. Breaks down the psychology behind leadership and managing people.
Experienced and motivated instructor, substantial course material, and a plenty of time for discussions and interactive exercises.
Would recommend this to any potential new manager, very informative with real-life examples of how to utilize training received in workplace environment. Deb employed many group activities to keep everyone engaged and poised to learn the material. Having the tools necessary to determine how different situations have different ways to resolve. Being able to identify the different styles of people and how to best align them for being successful under a new manager.
Harry did a very good job and everybody very helpful at AMA building
The majority of the material that was presented is antiquated, and was information that even non-manager level personnel are aware of. I don't feel that I learned anything novel, and not much that is even helpful. The material may have been better received though, if the moderator had been someone different. The class was not very engaging at all, it was very dry and I would not consider it enjoyable at all. I regret that my organization spent money for me to attend.
The course was very detailed with plenty of visual training and fun.
Very helpful coures
Haywood was an excellent presenter and Lee made it seamless.
Very good class I learned a lot and enjoyed all 3 days
The instructor was so wonderful and made me want to participate and be involved, whereas I'm normally introverted and like to fly under the radar. Her teachings made me anxious to get back to my office and put what I learned to use!
Excellent training, would recommend the faculty to my friends as well.
It was an informative and enjoyable seminar. Rafael's real world experience supplemented the course material well.
I was completely engaged with Rafe from the start of day 1 till the end of day 3. He shared many life experiences that were incredibly helpful and humorous at the same time. You truly have an amazing instructor. Don't ever lose sight of this.
Uplifting training, leaving excited!
Raphi was a great trainer, very knowledgeable with great examples. John, the host, was very helpful with restaurant recommendations.
Instructor is very experienced, knowledgeable and effective. The course was also fun!
I thoroughly enjoyed the training. Refael was extremely interesting and thoughtful in his approach.
The course content was what I was looking for, and the instructor did a great job of tailoring it to the needs of the individuals in our class.
The training is very interactive and the group activities really helped us absorb the impact of what we have learned.
Very well run, well instructed class.
It was a very informative and help seminar taught by a knowledgeable instructor.
Haywood, the class instructor was GREAT!
Material was good and instructor was very knowledgable and professional. Carrie has a way of delivering the information that keeps you on the edge of your seat wanting more.
Very useful class. Instructor had an engaging teaching style that made sure everyone got something from the course.
great instructor, everyone was engage
This class was very helpful and insightful. Instructor Haywood did a wonderful job explaining everything and engaging everyone in the class. I would highly recommend this class to new managers. I will be applying some of the techniques discussed to my staff.
I found it informative and engaging. There are a lot of interesting concepts presented that I am going to be using. The instructor was very good at presenting the material, interacting with the students and providing guidance.
Great class interaction and practical skill practicing sessions.
Great training - Larry was very knowledgeable on the subject.
Instructor was very informative and knowledgeable. The Seminar was never boring and we covered a multitude of topics. I was great to get perspective from people in other professions.
Very good instructor. Larry added a personal touch to the course with his experiences. The class participation was also very open and honest which helped solve some of my issues in my position.
good course instructor kept us involved
Without reservation, all explained and explained very well
I enjoyed the interactive nature of the course and the diverse attendees that provided examples from various industries.
I enjoyed the one and one we got from this seminar/training. I liked that we could role play situations and get the guidance on how to handle different types of individuals. Knowing how an employee is and how to train/coach/direct that person is important.
Very informative and interactive
Jim is a very knowledgable instructor with valuable experience, that he shares with the class.
Very clear and the real world examples ensured that the messages reaonated
Learned skills that will be beneficial to my job going forward. Instructor was very engaging and the class was fun
Curriculum on target and timely. Joe knows his subject matter and delivers it well.
Joe was very good and knew everything about the material. He was engaging and helpful.
I was a great class. Joe kept everyone involved and interactive to what was going on
I learned a lot. I think this can be a 2 day course. The instructor was good, but not very efficient with his teachings
I thought that the training was well organized and the class interaction was helpful. I would have liked more conflict resolution.
Good seminar. Good mix of lecturing, individual work, group work, discussion.
Great management course lead by a very enthusiastic and knowledgeable instructor. Meaningful collaborative exercises, entertaining and educational personal workplace experiences shared by instructor and fellow classmates throughout the course provided color and context to the material. Book content was timely and easy to understand. Very professional and well equipped facilities. Will recommend course and instructor to fellow coworkers.
I felt that the instructor was excellent. He was very engaging and informative. He kept the class moving and I was never bored.
I was truly impressed with the organizational skills demonstrated by the instructor (Carrie). Our time was utilized wisely and the delivery of the course material is to be commended. Great course; one that I would highly recommend.
The location of the course is not ideal. There are more than one Hyatt in Morristown. The Hyatt house should be listed as in Florham Park, not Morristown.
It was very informative. The exercises we did as a group was very helpful. I learned lots of good techniques to use with my team.
I feel much of the material will be helpful in my day to day management tasks, lots of tools to use, phrases, and short cuts easy to remember
Info presented in a timely manner and explained well.
This was a very helpful training for me as a new manager. I came away from it with several good ideas of what I could do to improve or things I now know I need to work on. The instructor was very good. I could tell he cared very much about our learning. He would be a great manager to learn from!
I think this training will take me to the next level in my career. It was a very interactive class rather than just a presentation which was very helpful. Lots of exercise which I believe will be very helpful in my career. Overall I felt that we had the best instructor for this training.
Excellent course - I learned how to assess employees at individual tasks and then choose the management style that corresponds to that D level. I also had the realization that it's task related, not overall performance that dictates the style to be used.
Howard did an awesome job!
Great class and instructor.
Instructor was fantastic!
Helpful breadth but more depth and particularly more practice exercises and role plays would have been helpful.
Great instructor, with a good way to communicate ideas across
A lot of good information to be implemented.
I felt this seminar was very informative. The instructor was engaging and did an excellent job of making the information clear and relevant.
I really enjoyed this training. I though David was excellent. He kept the class entertaining and lively.
David was a highly competent, engaging speaker. I found a lot of value in the content, but especially in his presentation style.
Participating in this course was a wonderful learning opportunity. The collaborative, small class environment was ideal, and the instructor was absolutely fantastic!
This class was a great refresher of basic management skills. The interactive learning style allowed open discussion among other professionals.
Mary Lewis was a great trainer....she used work experience and topics from the book to make learning even better.
I really enjoyed the class. I like how it was broken down for group exercise as well. It made the class go by faster.
The mix of group activities and lecture was great. Michael's style certainly made everything easy to learn and kept things interesting.
This is an excellent class..
engaged with the students. Made it fun and interesting.
Mary was a wonderful instructor. She is very personable and made me think! She is an asset to your program!
Presenter was very busy prepared, knowledgeable, and organized. He knew the content inside and out.
The class material is what I expected to learn.
The instructor's style was very engaging. The course material was clear and relevant.
it was a great online learning experience
Mike, our instructor, was great.
Content is good but REALLY struggled with the instructor. Heard the same from others in the class. Really nice guy but terrible teaching style.
I enjoyed the training provided by the instructor. It was obvious they new the material and provided real life experiences. The teaching style was amazing and I can't remember the last time I was so engaged in a training seminar. Keep up the good work!
Course content is valuable; Situational Leadership II model is especially useful. I don't believe this course needs to be three full days; the instructor repeated himself over and over and over. Larry is obviously passionate about the subject matter and about teaching, but some of his information is outdated and his style of "ask a question/wait for a response" became tedious over three days. This course is described as interactive, but the bulk of the time ask a question/wait for response technique was employed and did not engender real learning.
Overall an outstanding class. Instructor very knowledgeable on material.
I found this class to be very dynamic and applicable across all industries. Nannette did a fantastic job keeping everyone engaged
I loved the class, i have learned a lot. New take on ideas.
I wish I would have taken this class MONTHS ago to help with issues in my day to day.
The instructor was very knowledgeable and well prepared. I would definitely recommend this course.
"While I was able to take away several items to use, it is difficult to translate many of the topics to a government/union situation. It would have been much more beneficial if the class was distinguished into an ""industry"" course and a separate ""government"" course. The government course would be strictly government agencies so that the material can be adjusted to account for the ""unique"" union and GG/GS/etc. environment."
it was a great class, great hotel, i learned a lot of new skills
Very good class some content was a little elementary/basic, but most was very good
Mary was awesome!
Mary did an excellent job! Her enthusiasm, knowledge and care keeps you drawn in. The content and presentation was great for my needs as a new manager.
The instructor was highly knowledgeable about the materials and engaged the class. The material was also very interesting and helpful to me. I thought the layout of the course made sense as well, but I would have saved motivation to the end.
I really enjoyed the training. I think it was the right mix of interaction and learning of concepts.
The course spent too much time on basic common knowledge vs. higher level training required for managers. Too much time was spent on individual Q&A, which would have been fine if the instructor then summed up the response with a comment on how others can learn from the situation. At times there where too many sidebars. The instructor went through the course book page by page and often read directly from it. I think that it would be a better use of every ones time if the course book were provided ahead of time and attendees were asked to review it before the seminar. Content on SLII was important and wish that it was covered from the very beginning. The amount of time spent on delegation was insufficient.
It was a very interesting class that had me re-evaluate my management methods and style. The class was a very good training course. The only down side was some people in the class were unsure how to ask a question that caused the class go astray at times. James was able to rein in questions and get us back on track.
The instructor was organized, eloquent and maintained our interest. Without exaggeration, each day was so engaging and interesting that the day would fly by. It is the first training I have ever experienced where 5pm came too soon. All the material, examples and exercises were practical and relevant, and the sparks or realization and connections were constant. I cannot praise this course enough, and there is no question that the presenter, Refael, was the key to the course achieving its goal.
The training was very relatable and Refael made learning fun by making the material very personal and giving lots of real life examples
Rafi is the best leadership/developmental instructor I have ever had and I had even taken situational leadership 10 yrs ago and learned so so so much more here because of real life examples.
Rafi is an expert! His presentations were excellent.
Excellent, engaging personality and instruction.
Great presenter. Gave lots of very practical tips
Radio was an excellent instructor!!
Refael was very engaging and has raised my level of consciousness about management skills.
Our instructor was great! She keep us very well informed and engaged.
I felt the training was engaging and very informative. Most of it applied directly to what I do as a Supervisor with many direct reports. Not much of it dealt directly with difficult employees or employees who lacks initiative and incentive to work harder in a Union environment.
This truly was an informative and "eye-opening" course. Not only did it teach me essentials of how to be a manager, it made me think about the type of manager that I would like to be. Truly inspirational.
Susan made the class fun and enjoyable, I really like her hand's on approach. she had us actively engage with the rest of the class.
Enjoyed the even distribution of lecture time and class discussions/involvement. There are skills I would never have thought of or discovered on my own. There are new techniques and skills I can now use and apply immediately to become an even more effective manager
Susan was an outstanding educator, facilitator, and resource. She led the session in an engaging way and with full mastery. She welcomed all our questions and really helped instill a sense of confidence which exceeded what I expected from the training. I hope that I will have the opportunity to learn with her again.
Would be nice to have more verbal communication with instructors. Question and answer sessions.
I didnt actually learn anything from this course aside from what other people vote on various leadership styles.
The technology really hindered parts of the training. Videos would not work and we wasted alot of time trouble shooting videos and powerpoint issues.
Very good instructor led course. Very good examples were presented with videos. Good real-life examples.
Methodology of the program, experience of the course leader, experience with the equipment and updating of information.
It was helpful and I learned many new aspects and skills required for managing direct reports and communicate with my supervisors too.
Pam was very thorough in her delivery of the information. I was very impressed with Pam's in-depth knowledge and that she had the ability to delve into questions from participants and speak to and give guidance. (There was never any surface answer, she gave in-depth answers with examples.) VERY HELPFUL!
Pam was excellent. My colleague had this same training with a male trainer in Denver in December and was highly disappointed so I was skeptical that it would be worth 3 full days of my time. I am so glad I decided to come because I could have spent another week with Pam!
The class was good, the instructor was very knowledgeable and keeps things entertaining.
This course was organized well and the context flowed very naturally. I enjoyed all the honest and open discussions and had many "a-ha!" moments. Most importantly, I walked away with tangible concepts that I can put into use daily.
Material was relevant and was presented in an interesting and thought provoking manner.
Very informative, well-led, and well-put together. Everyone from the trainer to the front-desk staff was immensely helpful and seemed to genuinely care about the attendees.
Very nice class involvement and team exercises. Really got the point across.
The training provided valuable resources for improving my skills as a manager.
Larry's energy and enthusiasm for the subject really drove a great class, and kept everyone engaged.
Anyone that will manage people should go through this class. It provides an excellent guideline for excelling at the management process.
Larry was a great instructor, look forward to attending more of his classes in the future.
Desiree was a very good and engaging instructor.
A lot of usable information and training.
I thought that the course was very well put together, and especially found it interesting how the material allowed me to see patterns in my own behaviors that could be improved.
Rafi was knowledgeable and used real life experiences to illustrate the concepts introduced in the workshop. He was kind and considerate presenter and a good listener.
Very good course. I learned a great deal about management.
She was so great!
Excellent instructor. Loved the class