Instructor was very thorough and covered a lot of info. I would have liked to have the PowerPoint to follow along.
The course covered the intended topics in depth.
Wonderful, engaging course. It exceeded my expectations.
Collaborative and interactive. Kept me engaged
Great Instructor keeps everybody engaged and promotes participation, also he brings a lot of good examples and experiences to be shared and relate it to discussed subjects.
In all my experience and work career never anything like I received the last three days.
Dianne did a wonderful job not only explaining the material, but also addressing specific concerns raised by the class regarding the application of course material to their particular situation. She provided ADDITIONAL valuable models, diagrams, lists, and methods that that really complemented the course material while addressing the concerns of the class. Dianne proved that she is an excellent resource for interpersonal relationship building in a professional setting, and much more.
The facility was great and Dianne our instructor was excellent! Great interaction also with the participants from other companies. It was a great learning environment
very well run and organized
This instructor is very knowledgeable in this content and brought experience and resources that helped provide good examples we could learn from.
The course is necessary for young professionals to shape their communication styles and more seasoned professionals to address issues. Dianne is an incredible instructor. She was diplomatic in her delivery of topics to various individuals. She was very hands on and enabled us to see the pros and cons of our approach.
Very knowledgeable instructor and the other attendees also provided valuable insights. My only concern was with the AMA administrative person in the room. He was very noisy. He was constantly opening and closing the door loudly, making loud sighs, and even placed his sandwich in the ice bucket we were using for our drinks. He was a distraction.
George was awesome. He kept everyone engaged and did an amazing job! I highly recommend this course to anyone who needs help at work or their personal lives to communicating and building better relationships.
Role playing and situational learning was key in this course.
The program was as anticipated & the material was helpfulBut in several occasions the instructor seems to get disconnected or disoriented, and loses her focus.
The course is helpful with some good techniques. The instructor, Jamie kept the class happening with group discussions and activities. It maybe interesting to add some newer or more innovative material to the training as we have already seen some of this material and were expecting more creative ways of learning.
The instructor was extremely knowledgeable and did a great job with getting everyone involved! I learned a lot about myself (more than anticipated), and how to better communicate with others.
"The content was great but I think it would be helpful to manage expectations in terms of who would be a good candidate for the training. My supervisor sent me because she wants me to build better relationships with executive leadership that will help me move up within the organization. Most of the folks in the class, however, appeared to be taking the training because they have had issues with their colleagues. So perhaps breaking it down to two types of ""building better work relationships"" would be helpful one for folks who have struggled to have good relationships in the past, and having one for ""strategic"" relationships?"
This class was very detailed and provided really good tools for employees at all levels of the hierarchy to use when working with each other. I felt that Pat was well informed on how to present this course and engaged the class with a in depth knowledge of the materials.
The instructor was very informational and very detailed. I loved his way of teaching and he had an interesting approach of making the information stick to my everyday thoughts.
Dianne was a great facilitator. The session was engaging. I do recommend she switch up the groups so we can have an opportunity to work with others in the class.
Dianne did an incredible job managing a very diverse group. She stuck in there even though she lost her voice. She was extremely professional and offered great insights.
This course thought me how to recognize, manage and communicate with different personalities. Ultimately, I am better equipped to manage a successful team.
George was great! He made the topic interesting and I learned a ton.
I thought the class was informative and allowed me to identify my style and the tools to help me identify my peers style as well and how to deal with them effectively.
My instructor was well versed in her subject matter and conveyed a great deal of knowledge and expertise. She was a pleasure to listen to. Not only does she know how to teach but she speaks from a great deal of personal experience as well. The only thing I would have liked more was to take questions as they arise rather than having them posted to discuss later. I would have liked some departure from the printed materials and more time spent on real life experiences and ad hoc discussions
I loved every minute of this class, would take it over again!
I learned PRACTICAL ways to deal with some very difficult communication issues that I am having with some of my subordinates, peers and upper-management alike.
Barbara is an excellent facilitator. She has great experience, and stories to draw from. I also believe the materials went with the class nicely.
The class was very informative and gave me a better understanding of individuals style tendencies that will be helpful in future relationship interactions.
Dianne is a great teacher and I really enjoyed how she conducted the class. I really liked that the class size was smaller. Felt very individualized.
I would have preferred to take the SELF profile prior to the class starting so that I had more focus or awareness to engage the class earlier.
It was a very enlightening experience, the instructor was excellent which allowed us to have open dialog and trust with sharing our experiences.
it was good but not overwhelmingly great
Not only the material was excellent but even because of our small group (3 participants) it was really good.
Instructor was very informative and helpful with the material.
I felt that Ron was passionate about the material and that it translated into an overall positive response from the class. Ron both set the example as well as covered relevant materials. It will take me some time to fully assimilate all the material covered. A wealth of information was gleaned from my fellow attendees; enabled by both the set expectation as well as the overall structure of the class.
It was a great experience sharing different experiences and examples.
Ron is a great presenter. He ensured that the class understood the material that was taught.
Jean was very patient, observant and accommodating. The entire class was engaged due to her teaching style. We were able to be ourselves and she was able to associate our personal experiences with what she was explaining in class.
Clear presentation. Able to keep class focused on topic. Real world content and exercises. Material precise and on target requiring unnecessary reading.
Very well organized and professional class. The use of experiential learning and practical exercise struck a harmonious balance that encouraged optimal learning and fun!
Gwen was an engaging and effective facilitator. She has great energy and plenty of examples to drive her point home.
I enjoyed that the class size was small. The speaker was knowledgeable and engaging.
Ryker's tone, inflection and enthusiasm made the online course very enjoyable. It was conducted at a good pace with good info
Pat Fitzpatrick is an awesome trainer. Her deep expertise and teaching style through constant story telling about real-life situations put the potentially boring book material into context that we could relate to. She led us expertly through several team exercises to embed the learning. I loved her class!
Pat was excellent & I not only learned a lot about my self , but how I need to relate to others in multiple situations.
The course I attended was excellent. I had mixed feelings about it going in and left feeling 100% satisfied and gratified. Marcia is a FABULOUS instructor and completely engaged herself and others throughout the 3 days. I would love to take other courses from her. I walked away wanting to make changes, improve myself and feeling different in the way I view many things. I will certainly apply several things that I learned both at my job and in my day to day life.
Marcia is the best AMA instructor that I have had! I enjoyed her personal stories. I previously attended Leading with Emotional Intelligence and How to Communicate with Diplomacy, Tact and Credibility. Although this course was good, I found the Leading with Emotional Intelligence class better. The emotional intelligence assessments used in this class could be improved. I would also prefer to have a hard copy of the post seminar evaluation be available at the end of the class.
The instructor led course was presented in a most professional manner. The courseâ€™s interaction activities introduced skills that participants will need to establish results oriented workplace relationship in order to resolve ongoing work situations.
The seminar was structured in a way that gets participants involved and the teacher led with skill and passion.
I appreciate the self evaluations and insite into personal style as well as how to read others and adjust my approach accordingly.
Course is very informative and positive. All questions asked and a lot of different situations examined and discussed
Excellent course. Very relevant exercises and materials. Left course with many new actionable items to follow up on and apply.
Had great insight and very understanding of peoples situation without being judgemental
Well laid out. Provided class involvement and good practical examples of situations
I think the pace of the training was good and that it was well organized. The instructor did a great job getting the points across and making the material relatable.
The Class was very good.
The class was with a small group which allowed the facilitator to spend more time on certain areas of the training. He was engaging, encouraging and understanding. The content in the training as well as the group activities were revealing and really sparked emotions in me. I was able to look within myself as a manager and see areas of opportunity that I knew I needed to focus on, but was in denial for fear of being perceived as weak. This course gave me the confidence to face my fears and make changes to be more successful.
Excellent teaching lesson towards self evaluation, how to use and practice emotional intelligence and work on yourself, including practical examples for work environment
I attended many communication and interpersonal skills improvement courses, and this one was definitely the best. It had the right pace, amount of information, and most importantly the skills acquired in the training can be applied immediately with realistic steps. The way the course was conducted allowed people to bring to the table some burning issues. In other courses there were less opening for spontaneous participation.
i thought the class was interesting. It provided valuable tips on how to improve in building better relationships at work. The small class size was great as I was able to get personal feedback
The class was very informative. I learned a lot from it!
enjoyed class (missed 3rd/last day due to illness), had taken a similar communications class with same instructor 3 weeks prior so thought there was a lot of overlap (unfortunately). Good skills to learn. I think the teaching needs some "refreshers" - using the book more than 50% is not the best, most innovative
The interaction between students was fundamental for the success of the class. The materials are outdated and the instructor kept providing modifications to the materials and using other sources. Please spend some time updating the materials.
We had, compared to previous seminars, a diverse group -in terms of skill sets, and some challenging attendees that wanted to get "off task". Dianne was patiently firm, and able to demonstrate the techniques of the class actually managing some instances maintaining class control. Content, exaples and pacing were excellent
I really enjoyed this class. I meet a lot of new people whom I could network and share experiences. The instructor was outstanding. Pointed out things that I could not see in myself. Thank you very much for the opportunity.
Great Instructor! Great Subject!
very useful for my job
It was the nice opportunity to hear all other people's thoughts and view points. I learned various kinds of ideas to think about how I can build rapport with my team.
Laura was vibrant and so knowledgeable on the subject. One of the best trainers I've had in any training seminar.
I wasn't sure an on-line class would be as effective or enjoyable as a classroom setting but this class definitely changed that perception! It was put together very well and the chat pods were effective for communication. I learned a lot of new things and was refreshed on others.
great and very interactive
This course was jam-packed with great information, wonderful discussion and breakout sessions. I left feeling much better equipped to handle work relationships -- building positive ones from the beginning and handling challenges that inevitably get in the way.
The content and interaction with the other participants was informative, beneficial and engaging.
good work from the instructor who provided excellent information with conviction and passion
Great, Clear Information!
This was a very good training. The instructor was very knowledgeable and used real world examples in her presentation. The staff at the AMA Conference Center was friendly, professional and courteous (front desk, instructor, staff, janitor). I would definitely take another course through your company.
I loved the energy of Pat and her knowledge on all the areas of training. Training was very much useful and I am hoping to make changes with in my organization using the techniques I learnt.
Patricia was extraordinarily good communicator. Excellent sense of humor. She was very organized and efficient as we transitioned through the course outlines. Also, I like the way she tuned to each person individually; her stories were common which made it visually easy to understand and connect. Role play was fun!
This was an excellent course and it will definitely benefit me in my professional career and future advancements. The instructor Patricia did an excellent job and I hope to be able to attend more of AMA's seminars
Very useful and effective training for industry professionals to build their professional and personal skills.
I thought the class was extremely informative and Barbara was a great instructor.I think it would have been helpful and even more relatable if there were more clips and videos or specific examples to demonstrate the various behaviors we were learning about. A large portion of learning came from the group activities which depends heavily on the attendees and their backgrounds/personalities. I found this at times to not be conducive to learning because it works off the assumption that everyone in the room has self awareness and a high emotional intelligence.
She was a really engaging speaker. The group exercises she made us complete helped the class to bond and open up about our communications difficulties at work.
The instructor, Dianne had a way to make you feel as if she was just focused on you. She went out of her way to find addlt material the class tuned in on and very pleasant in her overall presentation. She was a significant part of the success in my opinion.
The teacher was very caring and made sure all content was covered in a way that all users gained benefit. Beyond that her real-life experience offered a refreshing follow-up which allowed us to see how the information could be put to use.
The presenter was excellent.
Great class & great teacher
This course was excellent.
Don was very engaging. He encouraged self-reflection and using the skill tools as a baseline. His welcoming personality put the entire group at ease and everyone participated, enjoyed each other and felt involved.
Instructor was very knowledgeable of subject content. The course moved at a comfortable pace. Surprisingly, the course focused on consciousness of self and self awareness as key prerequisites for building better working relationships with other people. Good dialogue and creative methods to facilitate learning.
Don was knowledgeable, fun and understanding. I wish we had gone through all the mini self test and had more discussions surrounding what they meant and how to change if there were any limitations as a result. Personal stories on all our parts sought of took precedence.
Don kept the class very engaging and interactive. His thoughtful discussions were insightful and exhibited his rich experience.
Some of the material is common-sense related and not necessarily what I would call 'new techniques', but it is a communications course so that is not too surprising. Overall though, well presented and engaging.
Well organized, leader brought energy - kept the group engaged and didn't sacrifice the learning for those that were not committed.
This course exceeded my expectations. I learned about tools and techniques that I am sure will help me to improve my relationships both at work and in my personal life. The instructor was well prepared, engaged the participants in the learning process, used many visual aids, offered personal real life examples to re-enforce the material, and encouraged the class to share their own experiences relevant to the material. I especially liked the story telling approach. When I was twice called out of the room to participate on conference calls for work, I found myself eager to return hoping to miss as little as possible. I highly recommend this course.
The course was very informative and instructor's presentation was excellent.
Ammar Yousef Hussain A.
Instructor was amazing!
To. Is awesome and rocks!
SF center is clean and conducive to learning.
the training was helpful. in some instances it would have been useful to provide further background on a concept before an exercise rather than relying on our interpretation. An example was the SELF profile. Talking through it briefly would ensure everyone was on the same page regarding how to interpret the graph
Very interesting and a lot of good tips and advices to have better relationship and good communication.
I learned a lot. I would like more concrete feedback. The instructor said everyone's scenarios were good, but never gave any negative feedback, so I'm not sure if I got some of the ideas wrong.
Topics very relevant to my learning objectives. Depth was not satisfactory during each of the modules
I appreciate the opportunity to work through some real-life scenarios and gather feedback from the instructor and classmates on how to address them. The training provided a great deal of insight and options for communication and relationship building for future encounters.
Marcia is very knowledgeable.
Program content and pace was good.
the trainer told too many stories about self that did not have anything to do with the lesson
This seminar opened my eyes to what effective communication really requires. Often we focus on our own style of communication but this seminar had a more holistic approach. It made me realize that understanding the style of others is crucial to being effective in communication. The instructor had a wealth of knowledge, examples and was passionate for us to learn. However, excessive personal examples and conversations straying from topic slowed the pace of the class so much that the final 2 days were rushed and we failed to work through several workbook application exercises. I left feeling like I would need to do self study and the missed exercises on my own in order to take full advantage of the materials. The instructor graciously offered and I plan to take advantage of 1 on 1 help as well as connect with other attendees I connected with.
I really enjoyed this class; Lisa is a wonderful instructor and I loved the smaller class size. She allowed us to discuss many current issues we were facing while bringing it back to the topic at hand. I learned a lot and found new ways to approach a lot of situations.
Decent course for early professionals, too basic for people with some experience in management/communication.
Jamie is the best course leader I have had an AMA and I have only had great teachers here. Very interesting and insightful teacher.
Jaime was effective in passing the information across. The course was informative and helpful.
Jamie wasnt very engaging. She presnented the material well, just not very animated.
Mark is a good comunicator. Kept our attention with real life stories.
Clear, easy to follow and very well led. The instructor was engaging and thorough, highly intelligent and knowledgeable. I gained great insight from this class.
It was a great class and Mark made it extremely easy to learn.
Mary Ann P.
First instructor in my life who asked how we wanted him to teach. He gave us both work and non-work ways to use the skills we were being taught. I would take a class taught by Mark anytime.
Laura knew the topic inside-out and did a very good job keeping the class engaged.
The training was very complete in learning how to use conscious communication in a business setting and learning how to "talk the language" of the different personalities in the work place. The instructor also included information about how we non-verbally communicate with others through body language, voice tone, and appearance. I plan to use this information not only at work but also in my non-work relationships.
Very engaging and complete class involvement.
Ron is an excellent, engaging instructor! I learned a lot from him!
This course was simply amazing to me it was well prepared specific dynamic and explanatory.The Instructor was amazing too.
Great instructor and content; thanks!
great instructor, very knowledgeable, and took the time to ask us questions to better tailor the class to our needs
It was the best training I have ever gotten. I went to top/Ivy League schools and hasn't seen anything more useful than this. Great instructor, awesome materials/structure.
Ms. Laura Keten is very knowledgeable, professional, inspiring and has fascinating concepts in Building Better Work Relationships for both work and personal life. This class is highly recommendable.
For the price of the class or seminar AMA should provide lunch
The course content, facilitator, and participants really brought this course to life for me. The facilitator was knowledgeable, and allowed a healthy amount of dialogue and participation by everyone. It really provided concrete strategies and ideas for me to improve myself so I can work better with my Team.
Good course and content venue and amenities sub standard
Was very open and helpful
Content was very informative and useful and the Carole was very knowledgable about the material and presented it very well.
Laura was very good at teaching this class. I like that she broke it up into group assignments, individual assignments and she also taught a variety of topics.
It was very help in building relation ship at work specially but it applies every where family friends and even people who don't know, how to communicate.
I thought the instructor was knowledgable and had some good ideas on how to address specific issues.
I loved the fast pace, and Laura was inspiring!
The best training session in my 28 year career!
The material (and Diane herself) did an excellent job of breaking down some very important "soft" skills into manageable bites for the audience. Clear, practical tips and tools were provided that can (and should!) be applied in the workplace, whether you are a entry level employee or a seasoned supervisor. I am putting many of them to practice already. Thank you!
The class is well organized. The instructor is very knowledgeable about the subject matter.
The instructor was boring at times, and a little rude.
Our instructor Jim made the class with his stories, experience and insights. I thought this was one of the best courses I've taken with GK/AMA.
The course provided numerous tools to enable me to improve my communication skills not just on the job but in my personal life as well. The exercises presented by George were helpful in identifying my communication style and how that style may be perceived by others. Instead of avoiding difficult relationships, I have the confidence to address them effectively.
I enjoyed being presented communication theories based on the cause and affect of the mind/brain.
Course was as expected. It covered everything I was expecting to receive.
HIS DYNAMIC WAS EXCELLENT!
Teacher was well informed and incorporated a lot of group activites with an open forum style.He was able to help everyone relate to eachother and practice compassion for cultural and stylistic differences
The instructor was very engaging, knowledgeable, and a pleasure to listen to.
George was fantastic. Personable, knowledgeable, approachable. He skillfully led the group at an appropriate pace allowing extra time where needed. He used the manual as a tool to enhance the experience, more as a reference and not so much as the driver. I will recommend him and his class throughout my industry.
I thought the instructor paced the class well and shifted things within her bounderies but also with the strengths of us students in the class. It enabled me to get the most out of the class.
Marcia Kimm-Jackson is very well knowledgeable on the material that was cover during our three day seminar. She was able to answer every questions very professional, was engaging, and kept the class very involved by rotating/ working in groups. Overall, I would recommend the class to any of my co-workers since I found it to be very beneficial not only learning about myself, but also those that work.
It was very intense but good.
would have been nice if the AC had worked better or they could have moved us to a different room
Excellent seminar. Well led, good participation
I've completed a myriad of similar training courses throughout my 26 year career in government, but this one stands out as one of the most beneficial and well-presented courses. Kudos!
The class was very good, including the instructor's examples.
Seminar content was useful and presented in a way that made the experience interesting.
I would have liked the instructor to use more work-related references rather than his family-related references. While it is helpful to relate the information to our personal lives, the primary purpose was to relate it to our work lives. Jim did a very good job on the 2nd day, but nearly lost me on the 1st & 3rd days. The topic was very interesting and very relevant. I feel much better prepared to build positive relationships, especially those that have proved to be difficult in the past.
The course material was very thorough and well presented. I really enjoyed the different ways in which the material was covered. It really enhanced my learning experience.
Highly engaging, insightful, and interactive course. I really wish that I took this sooner.
I enjoyed everything about the training
The overall experience was helpful and I feel as if I learned a lot. Barbara presented the information in an easy to understand format that related to real life situations. I felt the class covered all different learning styles. I took a lot away from the class that I feel I can apply to my current work situation.
My overall experience was great. It was a lot of information to fit in in a three-day seminar. Some of the topics, I wished we could've gotten a little deeper into, but I believe the timeframe limited those opportunities.
Instructor asks thought provoking questions at the evaluative, synthesis and/or analysis levels that focus on the objective of the course. Instructor seeks clarification through additional questions and provides appropriate wait time. I am fully satisfied with this course and how the instructor teaches. I am ready to apply some of the steps that I learned in the class.
Very interesting and providing lots of information.
Always interesting and informative as usual
Laura is an outstanding instructor - her style and delivery is very motivating. Excellent command of the content, great skill in collaborative team training. I would highly recommend this course to everyone, even if you think your communication is effective, this course teaches invaluable lessons for a higher level of connection to your target audience.
Laura is an excellent facilitator and she lives the theories she teaches. It is a pleasure to attend a class when the instructor is not only an expert of the topic matter but also a believer and practitioner. Laura fully engaged all attendees, inviting us for one-on-one chats as well as with class interactions in team and group scenarios.I will be recommending this seminar to everyone in my organization and HR.
Facility was not the best choice. Limited choice if food, AC issues, A/V challenges. Prefer the Palace.
Very good, would be even better if synopsis could be condensed in power point slides and shared with participants via a link for better retention , recapitulation and understanding.
Laura is fantastic, very helpful, very energetic, and thoroughly enjoyed learning the power pose!
The course was great but what made it FANTASTIC was the Instructor Laura.
Laura was amazing. Truly professional, an expert in her field, an effective leader, and she kept every minute interesting and engaging.
The class was very well-taught and hit on many points that I wasn't even aware were problems but now know how to address.
Overall I felt that this seminar was extremely informative, well guided and easy to follow. Communication in the workplace is very important and I learned a great deal.
I thought the class was extremely helpful.
Course and staff was very informative and engaging
It was a new and good experience for me. Keep doing the great job you do . Thanks for all the knowledge acquired.
I loved the interaction and being able to work in the breakout groups.
good info & presentation
I thought Dianne did a great job and explaining and exemplifying the techniques in the material.
Laura was an excellent instructor who provided great insight on interpersonal communication. She gave real world examples and tactics to implement our new knowledge. I highly recommend her to future AMA attendees.
She is very knowledgeable
Best I have attended in 40 years of corporate sponsored training
Good, fast paced, plenty of movement, participation
Very imformative, full accomplish
Laura is great! She is really engaged in helping you get what you need from the class
Very well planned out, material was superbly adequate for the course topic, presenter was very well qualified in the subject matter and in the delivery both in allowing for others to speak and elaborate as well as maintaining a watchful eye on keeping the matter on track
Dianne was amazing. She really made this a great learning experience. I think the entire class felt the same way. I have taken 4 AMA courses now and I think this has been the best by far. I would highly recommend this course and this instructor. One thing that I noted after the first day of class was how quickly the day went by and that I didn't feel "wiped out" at then end of class as I have before. I felt like Dianne was able to keep us all engaged through the entire 3 days.
Very interesting. I felt there were too many group exercises, though. My style of learning is more of a lecture style.
Great instructor and I loved that the group was small so we could get into the details and delve deeply into the work.
i firmly believe that this class is beneficial to anyone who attends with a willingness to explore their work communication style and that of their current situations. The instructor Dianne was amazing at this and getting people who may have been more reticent to speak out and to speak up in order to learn about themselves in the process. She provided a safe environment. I had a few epiphanies that really helped me to gain back my self confidence and how to move forward in my career. I also firmly believe the material without Dianne would make it more difficult to learn, it needs a very dynamic facilitator, such as she.Stellar!
This class was an eye opening experience for me. I wish that I had the ability to learn the information and techniques presented in this class before I ever started in management. However, I feel this is not just for management but for those who struggle building relationships. I learned a tremendous amount of information that was very beneficial and will help me greatly in going forward. The instructor presented the material in a way that I could understand and was very friendly and open to all the questions that I had. This was a much needed class for me.
Great seminar, faculty and exercises that engaged participants in a virtual classroom!
Value for the dollar weak. A few good points gleaned from the material otherwise much too disorganized.
One of the most engaging and interactive seminars I have ever attended. Instructor was extremely professional and knowledgeable. "Pushing" everyone of the attendees to open up and learn more about themselves is a very direct outcome of attending in person. Being an introvert this was done so well that even I found myself engaging more openly where normally this would have been so uncomfortable that I would have shut down. Well Done!!!
I hated to see this course end! Awesome, fantastic, thought-provoking, and more! I learned so very much and wanted to learn and hear more even as the course came to an end. The instructor was fabulous and it was her abilities as an instructor that greatly enhanced the experience. I cannot say enough good things about this seminar! If only I could repeat it with the exact same instructor so that I can have this experience all over again! Positively wonderful! Thank you AMA!
Laura was an excellent instructor. She managed to relate & engage the entire class. Her energy & enthusiasm made it an enjoyable experience. I would absolutely recommend this class, especially with her teaching it.
The presenter was very skilled at presenting; she was interesting to listen to and engaging. The content, however, was sparse. I had been exposed to DISC personality profile previously which was very similar to the profile presented during the class (SELF). I had expected more tangible and useable techniques to be taught than what the course material contained.
The instructor was one of the best I have. She was engaging, well verse in her delivery of the material, and she made the course applicable for work and for personal growth. I would recommend the instructor and the seminar to executives, upper management, and employees; new and experience. The instructor/seminar allowed me to improve my confidence in my work.
This seminar was very valuable to me and the information presented was on par with what I was looking to achieve in terms of new ideas and tactics to forge better relationships with new team members I have recently acquired. The instructor was engaging and offered numerous examples to better current communication situations.
I found the content of this seminar to be broadly applicable -- for managing people, "managing up," developing and delivering training, in service roles, and working cross-functionally. Some of my existing skills and strategies were validated; I learned other skills and strategies to explore and improve. Lots of interaction and participation fostered engagement over the three days of training.
This seminar provided me the tools necessary to build stronger business relationships and determine what issues may be causing tension. Learning about body language and message tone will certainly assist me moving forward.
Byran was very knowledgeable and held the class very well. He made it interesting for us and there was not a moment where we felt that we were bored or why we were here.I learned a few things and got verification on a lot more things. Some of the things that connected with me was Emotional Intelligence, personality styles and conflict Management.
I participated in the 3 days Building Better Work Relationships: New Techniques for Results-oriented Communication seminar in New York. The course content and format proved beneficial in that it enables me to get a deeper understanding of how to master the key elements and strategies to improve work relations including strengthening my listening skills. I now have the ability to be a more conscious communicator and can foster a more positive presence. In addition, I have developed a stronger sense of self-awareness of my behavior and attitude as well for others; more adept in applying the knowledge learned to overcome negativity, self-labeling and the ability to raise my profile in the organization or how to become more visible to higher-ups in the organization. All-in-all, the seminar was very informative, insightful and extremely useful for my own professional and personal growth & development. Thanks!
This was my first AMA seminar and while I fully expected to benefit from it, I did not expect to be so thoroughly engaged. Laura is a phenomenal presenter and teacher. She managed to keep a room full of skeptical professionals' attention and interest for 3 consecutive days. I appreciate the personal coaching / feedback Laura provided to me. In addition, I have been utilizing the tips and tools provided in the seminar since returning to work and will report back on my outcomes in a few weeks. I am very much looking forward to attending my next AMA seminar. Thank you Laura and AMA!
This was 3 GREAT days of learning. Although I had some awareness about non-verbal communication, the language (words) I use and the messages they send, Laura, the instructor, enlightened me on those topics and so much more. I left the training more aware of the messages I had been sending and why I was/am perceived the way I am as well as different reactions I receive from people and my reaction to them (there's more). Now I am willing to be more open and willing to work with others and find a balance based on their syle of communication. I was giving various tools to use. This is a training that I wil recommend to others, mainly supervisors & managers because it can assist them in working with the various styles of their staff. Outside of the lesson material, Laura's style of teaching helped keep me engaged the entire time, after 3 days, I was sad the training was ending (although a lot of information was covered) because I enjoyed the traini
Excellent seminar, great instructor, real life examples and exercises - opens the perspective to a ‘new world view’ and sets the fundamentals upon which to build feature experience.
Great instructor kept everyones interest and kept everyone engaged
Best use of all remote interactive technology I've experienced. Great technical support to make sure everything worked. Quickly developed a comradely with folks I'll only meet online. Separating into 4 hour class segments enabled me to stay current with other work commitments. And no travel inconvenience. Well worth investment!
I rate the seminar Building Better Work Relationships: New Techniques for Results-oriented Communication with excellent rate (5 stars).
This should be a 4 day seminar, because modules covered during the 3rd day were quite shallow. It is better to add a day, and extend these modules.
The instructor was ideal for this type of seminar. She was very engaging and able to adapt to our individual needs. It was an interactive class so you weren't just getting talked at. I think this was key to learning the tools I needed. By having to engage and practice the skills we were learning, I am sure to be able to start using them right away in the workplace.
I really enjoyed this workshop and found it be extremely valuable based on my role. The sessions were all very engaging and interactive. The information was all relative to my day-to-day repsonsibilities and interactions. The material provided was easy to use and the instructor was awesome! She kept everyone fully engaged and participating.
I really enjoyed this seminar, the instructor was great. I have already putting some of the techniques that I have learn my first day back and I believe I will see real benefit from this seminar. Thank youCharlie
Great training seminar! A lot of good take-aways and reassurance of my current communication skills. Thanks!
Jennifer, our instructor, was wonderful. She kept us focused and engaged throughout the seminar. My classmates were other professionals who genuinely wanted to be there and to learn. I had a wonderful experience and gained a tremendous amount of knowledge.
The message in these types of seminars are pretty similar. I would like more opportunity to role play and actually use new styles of communication. When we are sent to seminars to meet operational directives and don't feel we need the lesson it is hard to get a take away. So actually finding something meaningful or a change that would help me at work or in my personal life would be nice. The seminar was better than some, but the end result was no gains or improvements were made. I already have a masters degree in social work so communicating in uncomfortable situations is something I am already very good at. I know how to listen and respond appropriately. I know how to defuse intense conversations. So in order to make this appeal to all levels I think you have to take it up a notch. This is like a 100 level class and you need to add some 600 level information and skill building.
This is a great course that formalizes the methods to successfully communicate with virtually anyone with any personal style.
This course was set in the most professional atmosphere I have ever been a part of. Our class instructor Laura was the best of the best!Amazing, influential and practical applications for all walks of life communication!
The instructor was very good. She was very informative. Her energy with the topic was so good the class was happy to be there.
The class taught me a lot about how to improve my communication with my coworkers and did a good job to help me understand other viewpoints and perspectives.My only negative feedback would be that there was no visual component to the course. We talked so much about body language that it felt like a big part of the course was excluded by not having video capabilities.
Excellent Seminar and Phenomal Instructor!
The facilitator was amazing. The skills learned will be put to great use in my professional life. This course helps you clearly identify with yourself and ways to look to modify your behavior.
Awesome experience, Jennifer was an excellent facilitator.
Very interactive and the instructor was very on point with the topic and providing additional information.
I highly recommend this seminar if you'd like to improve your communication, intuition and conflict resolution skills! The teacher was excellent and the content she covered was very usefull.
The seminar was informative and definitely one seminar that needs to be take at some point in your career.Some techniques are dated but overall great seminar.
Seminar was interesting and well presented. I learned a lot about communication.
Relevant topics; excellent facilitator (Yael) - dynamic, knowledgable, fun.Suggestions: smaller group (Group of no more than 10 particiapants would allow for more intimate setting and learning experience); electronic tools/materials (as take away); not scheduling sessions of a Friday (business heavy day).
Very good instructor with lots of real life, practical experience to share.
My instructor was an incredible communicator himself. He engaged the class throughout the entire seminar. Everyone was given the opportunity (in a small class setting), to work on specific issues that they may have. This course is one of the very best that I have every attended and will recommend it to everyone looking to improve their skills.This class teaches new tools to engage in our professional and personal lives to become better listeners and communicators.I most highly recommend this class for all who truly want to be able to communicate better with others.
I had a wonerful experience with this seminar. I think I may have learned at least as much about myself as I did some of the people I work with. The instructor did an excellent job keeping everyone engaged. I am definitely looking forward to taking more of these type classes in the future.
The coach was excellent and really engaged the class. It was a pleasure to attend the seminar and I learned a lot.
Very engaging. Tons of interaction and Pat made it very interesting
Excellent workshop and learnt very good techniques that you can use right away. Highly recommended.
The instructor was engaging and authentic. The activities were very interactive and impowering.
great seminar the role playing, lectures, and work books
It was amazing experience. I have learned a lot abut emotional inteligence and management styles I was not aware off.Seminar helped me to get better understanding of myself and most important of others and helped me to predict how others may respond in certain situations.I learned how to improve communication with my reports and build better relationships leading to beter productivity.
Mary Therese T.
It was much better than I expected it to be. Jim kept us all engaged and I learned a lot. I would recommend it to others. My only complaint is that for approximately $2,500, they could've provided us with at least continental breakfast and/or lunch every day or at least a daily snack. That was disappointing.
The Building Better Work Relationships: New Techniques for Results-Oriented Communicaiton provided great insight and tools into the who, what and why do's and don'ts of effective communicaiton. Our instructor was able to provide very relavant real-life examples, as well as, assisted and coached many peers on how to better handle their own unique workplace situations. I highly recommend this course to those individuals who struggle with identifying and using the right communication style given the work situation or group dynamics.