This course was one of the best I've attended. It's provided immediate results and I expect it to have a substantial long term positive impact on my job and life in general. Simply outstanding. I recommended my colleagues take it and believe it should mandatory for all leaders.

This has been my favorite training so far and I would highly recommend it to everyone. However, I would have rated it as Excellent had there been the additional feedback from the instructor that I requested.

The seminar related to many issues I deal with in my day to day activities and interactions with my team and external team members. It was presented in a method that was easy to understand in an enjoyable atmosphere.

This class was very encouraging for me in that it made me realize that there is still a lot that's within our control when it comes to emotions, and that rehearsing positive outcomes, even in situations that are highly challenging, can yield incredible success.

Excelent course! Excelent instructor!

This traing class is a must for all NEW managers. I wish that I was offered this class prior to being promoted as a manager. It helps us all know who we are as an individual but at the same time understand who we work with. The class gave us useful tools to help us analyze a situation or an individual. It gives us a different perspective how to tackle everyday come issues. The instructor was great... he was able to put a lot of the context through real life experiences. The class was very interactive.

It was a fairly good seminar. The content was okay, but the particular facilitator of my semionar was not clear on the understanding of certain of the key concepts and although there was some time for group activity and interacting, she appeared to just be doing a business and going through the motions to complete a task rather thatn transmitting the life of an important subject. I was very disappointed and felt almost like it was not worth it at all.

The instructor was amazing and the diversity and content really helped me. I have grown not only in my work place but in my personal life with what i took from AMA.

I enjoyed this course good information with a great instructor... useful ideas...

Good session. I picked up several actionable items that I can begin working on immediately.

I think it could have been a two-day session rather than three. There was enough "fluff" in terms of some of the activities that at least a half-day could be cut out. For example, we did an exercise where 25 sets of two letters were on two flip-charts. Each team was to try ot think of as many well-known names as they could using the two letters as initials. I didn't see any applicability to learning about "leading with emotional intelligence." There were some other exercises that seemed only mildly applicable, if applicable at all.

We did a lot of role-playing, which was really beneficial, but a few times we were given inadequate time to prepare.

Steve was a pretty good facilitator, although his balance between PPT slides, flip-charts and the book seemed a little confused at times. However, I'm very forgiving because I know how difficult it is to facilitate three full days of content by yourself.

Steve's subject-matter knowledge is very solid.