|
Donald Trump and his colleagues from the hit TV
show “The Apprentice” shared their views on leadership at a sold-out
AMA Current Issues Forum on “Lessons Learned from ‘The Apprentice'”
on Friday, September 17 at AMA's New York Executive Conference Center.
Asked
about what makes a great leader, Trump, Executive
Producer and host of “The Apprentice” and a well-known
real estate developer and author, told the audience
that personality is less a factor than many believe.
“I've known numerous people who are laid back outside
and dynamic individuals within—the “strong silent
type.'” As an example, Trump mentioned Vince Lombardi.
“Over the years,” he said, “there have been coaches
who have been more brutal than Lombardi and didn't
win. Lombardi won. Winning is everything.”
Trump went on to compare leaders
to athletes. “Great athletes are born, not made. The same is true
of great leaders,” he said. However, Trump also believes that leadership
skills can be fine-tuned.
Edward
T. Reilly, AMA President and CEO and a fellow panelist,
added his perspective: “There are some charismatic
leaders who are born, but there are many more good
managers who can become great leaders and great managers
through training.” Reilly noted that “the demand for
leadership is greater than ever before, a demand not
only for strong leadership skills at the top but for
such skills, ability and knowledge throughout the
organization.”
Trump
and Reilly were joined on the “The Apprentice” panel
by Trump's two on-camera advisors, Carolyn Kepcher,
Executive Vice President of The Trump Organization,
and George H. Ross, Executive Vice President and Senior
Counsel to The Trump Organization. Also on hand were
two contestants from the show, both of whom had been
fired in the familiar-to-viewers boardroom: Rob and
Bradford. Jim Vidakovich, executive coach and AMA
seminar leader, facilitated the panel discussion.
The panel covered a range of business
topics, including the importance of persistence in
making it to the top. Kepcher, for instance, referred
to her “stubbornness” to succeed when she first went
to work with Trump. Three times she applied to run
Trump‘s golf enterprises and three times he
chose a man. None succeeded. "Finally I got "smart,"
Trump admitted—"and hired Carolyn. She
turned a million dollar loss into a half million-dollar
profit”.
Panelists
also agreed that money has become less a motivator,
replaced in importance with job satisfaction and challenge.
George Ross advised the audience, “If you aren't in
a job you like, get out.”
Another issue of agreement was the
need for a coach or mentor, “someone in the trenches
able to train you,” as Ross said. Kepcher compared
herself to a sponge early in her career, eager for
the advice she was given from her then boss and mentor.
Reilly observed, “Mentoring can be remarkably rewarding,
both for the mentors and mentees.” Ross said, “When
you reach a certain point in your career, giving others
the benefit of your experience is great. It enables
you to give back.”
Questions
to the panelists also concerned recent shows of “The
Apprentice.”
Asked what he could have done differently
not to be fired, Rob said he felt he could have been
truer to himself, more vocal in his team's brainstorming
session and in the boardroom. As for Trump's decision
to fire Bradford due to Bradford's decision to give
up his exemption, Bradford said, “I'm a risk taker—that's
all.” Trump said that he saw the action as “a fatal
mistake—an error that was of far greater magnitude
than any mistake made by team members that night.”
(For insights on how to make sound business decisions,
click here)
Trump was asked by one participant
if show ratings affected boardroom decisions. Trump
said no. “We are concerned about the credibility of
the sessions. I could have kept Sam and Omarossa [popular
contestants from the first season] for a few more
shows, but I fired them when I felt that there was
cause. I don't think about the ratings but rather
about the honesty in the decisions made.” According
to Trump, “The Apprentice” “reflects real business
life and me in real life.”
What does Trump look for in an “apprentice”? Kepcher
said that the ideal contestant is someone who is adaptable, with
the full package of leadership and management competencies, and
also very true to himself or herself. Ross believes that Trump looks
for “agility in a candidate so he or she can handle any situation,
someone who expresses his or her own viewpoint, and doesn't hide
under the radar. The winner also needs to know Trump well enough
to understand what motivates his decisions in the boardroom.”
Kepcher
and Ross noted that Trump does ask their advice because
they are with the teams, but they agreed, “Donald
makes the ultimate decisions. He's a good judge of
character,” Kepcher said.
AMA CEO Edward T. Reilly explained
to the audience AMA's own involvement in “The Apprentice”:
“While there is much theatricality associated with
the program, AMA recognized that there were also leadership
and management lessons that could be learned from
consideration of each program.” AMA prepares an analysis
of lessons learned from each episode and shares these
lessons on its Website and that of NBC and also in
the press. Click
here to access all weekly analyses.
|