Overview

More than 365 pre-typed, ready-to-use business letter for all occasions!

"There’s no reason to write a business letter from scratch when a better one exists already! This authoritative book and easy-to-use CD-ROM have everything busy professionals need to create effective business correspondence -- from style and grammar guidelines to hundreds of fully executed model letters and memos, plus new sections on business e-mail and more.

The book also offers a refresher course in the letter-writing basics, including formatting and addressing letters, getting a point across, and avoiding common stumbling blocks. The CD-ROM puts powerful communication right at the reader’s fingertips with an impressive array of ready-made, customizable letters for:

* Sales, marketing, and public relations

* Vendor and supplier issues

* Credit and collections

* Personnel matters

* Every conceivable business situation—more than 365 letters in all!"

About the Authors

Jeffrey L. Seglin (Boston, MA) is the author of The Good, the Bad, and Your Business and others.