Request a Catalog.

The Successful Insider: Internal Consulting Skills for the HR Professional

Recording Date: March 07, 2007
Price: Free

Attending this Webcast is free. Registration is required.
Sign-up for your Free MyAMA account now or call 1-800-262-9699.


The Human Resources department is responsible for a wide range of administrative and tactical duties. Today’s business environment requires that HR move beyond these activities to become a primary source of internal consulting within the organization. With this comes a change in mindset and skill set.

HR professionals—both functional experts and generalists—must learn how to be internal consultants who can help guide organizational changes, performance management, coaching, conflict mediation and other value-added services.

What You Will Learn

This insightful Webcast provides an important conversation with HR colleagues on the importance of developing a consultative approach in their daily work. For an hour, you will explore:
  • How consulting helps HR to be better business partners to line management
  • What makes a good consultant: consulting skills and behaviors
  • How to consult: a close look at the internal consulting process
  • How to get from where we are now to where we want to be in the future: managing the transition

About the Presenters

Dr. Anna Tavis helps organizations create, integrate and sustain innovative and effective talent management, leadership development and organization effectiveness systems.

Prior to establishing her own consulting practice, Tavis was leading learning and development at United Technologies Corporation based in Hartford, CT, where she was responsible for enterprise-wide global learning and development servicing over 215,000 employees in more than 70 countries.

Tavis is an Executive in Residence at the Human Resource Institute, and is an Associate with the international consortium, the Tosca Group, and with the Center for Enterprise Sustainability at Fairleigh Dickenson University. She is on the board of the Princeton Alumni Association and has authored over thirty articles in international journals. She is a frequent presenter at international talent management and learning and development forums.


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!