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The Inescapable Conundrums of Managing

Recording Date: September 30, 2009
Price: Free

Attending this Webcast is free. Registration is required.
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This Webcast draws on Henry Mintzberg’s direct observations of managers in business, government, health care, and the social sector—working in settings ranging from a refugee camp to a symphony orchestra.

What he saw—the pressures, the action, the nuances, the blending—compelled him to describe managing as a practice, not a science or a profession, learned primarily through experience and rooted in context.

What You Will Learn

Join us to gain some revealing insights into why managing others continues to be such a challenge and suggestions for what some top managers do and how they do it.

The Webcast is free, but you must register to participate. Webcast capacity is limited, so sign up now!

About the Presenters

Henry Mintzberg is Cleghorn Professor of Management Studies, at the Desautels Faculty of Management, McGill University in Montreal. His work has focused on the work of the manager, and how managers are trained and developed.  He has received awards from prominent academic and practitioner associations, including the Academy of Management, the Strategic Management Society, and the Association of Management Consulting Firms. He was the first person from a management faculty named to the Royal Society of Canada, and is an Officer of the Order of Canada and l'Ordre national du Quebec.

Mintzberg is perhaps best known for his work on organizational forms—identifying five types of organization: simple structure; machine bureaucracy; professional bureaucracy; the divisionalized form; and the adhocracy. He is also credited with advancing the idea of emergent strategy—the idea that effective strategy emerges from conversations within an organization rather than being imposed from on high.

He is the author or coauthor of 15 books, including Managers Not MBAs, Strategy Safari, The Rise and Fall of Strategic Planning, and Managing. His latest book is Management? it’s Not What You Think! For more information on his activities, visit www.mintzberg.org


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!