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How to Solve Employee Performance Problems

Price: $149

Overview

 

Help with one of the most difficult aspects of managing people

Underperformance, disengagement, a lack of accountability or even problem behaviors are just some of the challenges that you have to face when you are working to get things done through others.

These types of employee performance problems can take up your time and drain your energy.
Ignoring them isn’t a solution.

Most of the time they are unlikely to go away on their own—although we may wish they would. And performance challenges aren’t just the manager’s problem. Left unresolved they can become a virus that affects the motivation and output of the entire work team.

We're sorry but this webinar is no longer available as an open enrollment webinar, but it can be delivered at your site. Please consider these alternative solutions to your development needs:


What You Will Learn

Solutions to employee performance problems aren’t always easy—but they are usually possible. The first step is to identify the reasons for the problem performance. Once you’ve identified the cause or causes, conducting the crucial conversations and proactively working with the employee to help him or her improve his or her performance, are the essential skills to master.

This webinar can help you to identify the factors that affect employee performance and the leading causes of performance problems. Beyond better understanding, the webinar will offer proven strategies and tactics for turning around problem performers and generating greater engagement and accountability, including:

  • A step-by-step process for giving performance feedback to unfreeze behavior and accelerate change
  • 7 causes of employee performance problems—and what to do about them
  • Strategies for taking the emotion out of “charged” performance conversations
  • 2 factors that you absolutely  must pay attention to when dealing with a performance problem
  • A positive 5-step process for working with a “problem child”
  • A Performance Problem checklist to keep you focused and on track in solving performance problems

How Do AMA Webinars Work?

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your office without the need for travel costs and time.

Because the webinar is live, you can ask our expert questions via online chat during the program. In addition, we will be sending you pre-work approximately one day before the program date via email. Please register early to get these materials that will help guide your learning process!

In addition, paid registrants will have access to an archive of the program for one year, so you can turn to it again and again to refresh your memory.

Please note that AMA Webinars are designed to provide a learning experience for individual attendees with interactive features that might not be appropriate for group participation.

This webinar offers continuing education credits to registered participants. To qualify for CEU credits, you must register for and attend the live event using your individual log-in ID for the full 90 minutes and participate in all of the polling exercises. Archived/On Demand webinars do not qualify for CEUs.

About the Presenters

Dr. Joseph Reed is an organizational consultant who provides training and other individual and organizational effectiveness services to corporations and institutions. He served as  a Marine Corps officer, university administrator, and  manager of training and development. He also taught management theory, organizational behavior, and strategic management at St. Joseph's University in Philadelphia. In addition, he has authored several AMA courses, including "Management Skills for New Managers" and "Mastering Organizational Politics, Influence, and Alliances." He currently heads J.R. Training, Inc.

 

Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® 98 SE, 2000, XP, Windows VistaTM Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions)

  • Internet Explorer 5.0 or higher
  • Netscape Navigator 7.1
  • AOL 9
  • Mozilla Firefox 1.5 or higher

Macintosh (OS X 10.2, 10.3, 10.4)

  • Safari 1.1 or higher
  • Mozilla Firefox 1.5 or higher

Linux

  • Mozilla Firefox 1.5 or higher

Solaris

  • Mozilla 1.7 or higher

Additional Requirements:

  • Macromedia Flash Player 8 or higher
  • Macromedia Flash Player 9 or higher for Linux and Solaris
  • Minimum bandwidth requirement is 56 kb/sec

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing! Dial-up connectors - please allow more time.