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Blended Learning Integrating On-Demand Approaches Within Your Development Programs

Recording Date: October 01, 2008
Price: Free

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Bersin case study looking at Learning@IBM Explorer, the IBM learning portal—which provides employees with access to almost every learning and development resource offered by the company.

The Why and the How of Effective On-Demand Learning

Companies are facing new challenges, forcing them to rethink their training strategies—including how they apply on-demand learning technologies to meet business goals and
learner needs.

In a recent Bersin & Associates survey, 83% of organizations revealed that they are dealing with major talent challenges caused by an aging U.S. workforce and influx of
younger workers.

The days of building static new-hire orientation programs and a curriculum of courses to meet employee training needs is coming to a close.

The truth is that structured learning programs alone are inadequate to meet the “in the moment” performance needs of the knowledge workforce. To be effective, training content must be delivered in the context of an employee’s job. Formal learning must co-exist with a wide variety of performance support programs and other “just-in-time” technologies.

Therefore, the Learning & Development (L&D) organization must “get out of the way” and create systems and environments that encourage and facilitate the networked organizational learning model.

But building on-demand learning solutions requires new sets
of skills.

Rather than focus solely on building content and delivering blended learning solutions, it forces the organization to partner with IT to establish standards and tools for content development, search, and indexing that make it easy for employees to find just what they need.

And it demands a close understanding of employees’ real daily job roles in order to embed assistance as close to the moment of performance as possible.

In a nutshell, it forces the L&D organization to look at its role as a "publisher" and "enabler" not just a "developer."

What You Will Learn

In this Webcast, you'll discover some of the trends that are driving interest in on-demand learning approaches. And you’ll gain research-based guidance on what your organization must do to successfully integrate these new approaching into its development programs.

About the Presenters

Chris Howard is a principal analyst at Bersin & Associates. Truly one of the pioneers of e-learning industry, he has an extensive background in learning and enterprise systems technology. Over the last five years, Howard has worked with hundreds of customers in the deployment of online learning solutions. Recently, Chris has published the 7-step Approach to Selecting an LMS, Best-Practices in Leadership Training, Application Simulations: What Works, and Content Integration Challenges.

Nicholas Igneri is VP of Education at American Management Association and is instrumental in the design, implementation, and management of AMA's learning programs. Previously, Igneri held leadership positions at Docent, now SumTotal, as Director of Professional Services, and VitesseLearning as VP of Learning Solutions.

David Mallon directs research in enterprise learning for Bersin & Associates. He has more than a decade of experience in corporate learning strategies, programs, and processes and the selection and implementation of learning and performance solutions and related technologies. Prior to joining Bersin & Associates, Mallon led the consulting services practice at Learn.com, where he and his team assisted hundreds of clients with the integration and alignment of solutions to critical business objectives.


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!