Amazing!!! This seminar covered the main components of becoming a first time/new supervisor. The information that was addressed regarding coaching, time management, delegation and evaluations were excellent! The instructor, Terisita was exceptional. She was fully knowledgable, she answered all the questions asked, she gave examples and she even role played with the class so there was a better understanding. I would recommend this training to all new supervisors and even those who have supervised for some time now without any offical training.