Our teacher Robin was very knowledgeable
I felt that the training will benefit my people skills.
I found the seminar relevant and insightful. I believe the content covered helps to establish a good foundation for effective leadership.
Excellent course. Interaction with group was enjoyable and a great learning tool.Would definitely recommend this course to new supervisors.
I loved this course. Yvonne is amazing at getting people to open up. I also really appreciated the course materials. They are thorough and helpful. I am very glad I took this course.
This was a great class with a great presenter.
This was my second course with AMA, enjoyed both of them. They are very informative and also fun to go to. The instructors always make sure to answer any questions you may have. I would recommended them to anyone.
Great organization, instructor leadership and feedback, and focus on realistic take-aways
Great anecdotes and stories.... wonderful opportunities to learn (/commiserate) with other colleagues experiencing similar challenges. I wish the take aways materials were a little more condensed. Good reference materials but the coil binding can be hard to file and access for reuse.
Very informative and enlightening, led by a very professional but approachable instructor.
I thought the material and instructor were excellent. I appreciated how the instructor always had enough time to answer everyone's questions.
This course covered many important topics for new supervisors and provided a great deal of practical advice. The instructor (Mike Cox) was excellent. He was responsive to questions and provided additional details when needed, and he was still able to keep us on schedule.
The course could have been structured a bit more effectively. It would have been great if some more topics like Planning out tasks, Team Building, Assigning and Monitoring day to day activities, micro management, managing your peers, handling personnel issues could have been added to the curriculum. But overall, the course was very good and highly beneficial.
Great mix of slide based and participation based content. Sometimes trainings like this can be overly heavy on role playing or participation based scenarios, but michael did a really great job of mixing it up.
I really feel like I have direction now in my supervisor role. I understand the components of management that create a successful experience for both the supervisor and the employee. The role playing activities were my favorite by far as they got me completely outside of my comfort zone and gave me lots of insight into things about myself I didn't even know before!
This was a well rounded training course for staff transitioning into supervisory/managerial roles.Pam was an excellent instructor, very comfortable leading the class, knew exactly what she wanted to say, responded to the class as appropriate, and kept the topics entertaining.
Patti was great and was very helpful.
I really enjoyed the class, Rita was wonderful! Rita was a wealth of information and was extremely knowledgeable. She was very enthusiastic about what we were discussing.
Very personal and oriented to exactly what needed to be learned.
The training was very helpful in considering management styles, personality styles (yours and your direct reports), time management skills and coaching techniques.
I had seen many of the components before, but not put together in such an organized and useful way
Great introductory course.
Very helpful and informative for my upcoming supervisor position, instructor was good at giving us different scenarios on how to treat employees to get the most out their performance and duties.
This class was extremely valuable the teaching methods of lecture plus hands-on learning was impressive and effective. Everyone in the class was raving about instructors teaching methods.
great class, very interactive and engaging!
Took personal interest in my issues
it was great and interactive. many scenarios provided to better understand the material
I was engaged the entire time during each class! This course completely exceeded my expectations.
Wonderful classes. Great examples and points to make me a better manager in the future
Ryker kept the class up tempo which helped me to maintain focus
It was great. I especially liked the interactive portion of the classes.
Class was on point. Rita is very knowledgeable in the field. Was very confident in what she was teaching. Kept class focused, great learning points. Kept our minds challenged as well as made the class very enjoyable. Highly recommend for future classes.
Alvin made the material personal and relatable. He did not hesitate to tell stories of his past failure to illustrate many of the seminar's key points.
Alvin was a great instructor. His experiences and his methods of bringing forth real life scenarios made the class interactive.
Great instructor and I have learned many different techniques and skills that will improve my management style overall.
Alvin was very knowledgeable. His teaching technique made the training fun, and easy to learn and understand. Alvin is an outstanding instructor, and I would be honored to have the opportunity to attend another one of his training sessions.
This training was conducted very well. The teacher was great and engaging.
It was a good overview of management.
Bob was an excellent teacher and facilitator. He was great at getting real-life stories from the group and turning them into learning experiences. I enjoyed adding new methods to my skill set which I can apply depending on my analysis of situations and personalities. If only I had taken this class when I started as a manager, I would have had a lot less stress and and greater early success.
I liked the size of the class. I thoroughly enjoyed the teaching approach delivered by Robert. He was measured, deliberate and clear on the concepts. He engaged the class which resulted in active participation, adding yet another enjoyable dimension to what was already critically satisfying content.This class had the immediate impact of elevating my management skills to another level. It has opened up my mind to recognize and work with my staff whose personalities differ from mine. It has provided the processes necessary to be a great manager.Thank you Robert!
I really enjoyed this class. The material was excellent and the teacher was able to help us apply it to real life with relatable examples. The small class size and pace was also perfect. I learned a lot from this training and would highly recommend it to all supervisors, not just new ones.
It's good, I like the way it is.
Class was beneficial since it had only 6 participants. Instructor allowed students to share their experiences
The course was very informative. The teacher was very interactive with the class and the subject matters was everything that pertained to my job.
It was interactive and engaging.
Sue did a wonderful job presenting the material while relating it to real life situations.
Sue provided a comfortable interactive environment for everyone to try out their new skills.
Sue Carroll was great instructor.Very engaging, enthusiastic about the course material.
Michael was very enthusiastic and knowledgeable. He helped the course to be very interesting.
This was the right training at the right time for me. Very relevant. Instructor was very good.
I thought it was good information that I will take back and apply.
Angela was an engaging and knowledgeable teacher, did a great job.
I could have used more specific examples.
The instructor was excellent. Had lots of experience and great suggestions!
Lots of great information, engaging instructor - great course
My goal for taking this class was to learn how to transition from being on a team to team leader. I learned so much from this training. What I loved the most was it was very interactive.
Much of what was covered during the seminar applies to the work I will be doing as manager. Monica did a great job.
it was great information
The instructor was very good. The curriculum was great.
The instructor was very engaging, and made the time fly by each day. The coursework was engaging, and Monica was able to share a lot of her life experience and was quick to catch body language indicating a pending question.
I found the content extremely applicable and Monica, the instructor, offered real life examples that helped to drive home the lessons. I loved the small class size and can't wait to start to apply what I have learned in my position.
The instruction pace and delivery was good. I believe I would have gotten more value if the class were more industry focused, however. While the diversity of the class helped demonstrate how these skills apply across industries, it prevented more in-depth focus on the types of situations I more frequently encounter.
Great storyteller. Learned a lot from his illustrations and real life examples.a
I received impressive resource material and the training was extremely informative on every module we covered.
This class was above and beyond what I was expecting
Very good knowledge of all aspects, good examples an activities.
While there were some valuable things I was able to take away from the training, I felt it was an overall disappointing experience. I came in with a lot of enthusiasm and left with more questions that I had before.
It was a good class and was very interactive and engaging.
The class started a little slow on the first day, but by the second day it picked up and I gained much knowledge and skills to become an effective supervisor. Learning how to adjust my behavior to deal with a variety of employee behaviors is a an important tool to have and makes the training worth every dollar. I am not a supervisor yet but hope to become one soon so I can use the skills I learned.
Great facility, amazing hospitality staff always ready to help. Bob was great at disecting through each module and took his time to explain thoroughly any questions we had.
We went over very useful information that I wouldn't have thought of if I never took this course. At times, some of the sections seemed to drag, but at the end of the day those are the parts that I remember better than others. Overall, I learned a lot of important tips that I can bring back with me to the workplace.
Bob was an excellent teacher!!!! Very engaged with the attendees. Made learning fun and paid close attention to everyones needs and what they wanted to get out of the class.
VERY INFORMATIVE, ENGAGING CLASS, KEPT IT LIGHT BUT EDUCATIONAL
The training was more than I expected. Thanks to the course I realized I have all the necessary skills to improve my job as supervisor, and as manager, as well as the weakest point and how to solve them
Bob was great! He is patient and descriptive, he kept us on track and made sure we covered everything we needed to learn.
I believe this course should be a requirement for new Supervisors with little or no experience. This course covers most of the key issues a new Supervisor will be facing day to day.
Yvonne was an excellent teacher that kept me engaged and she had wonderful additional examples and information to add. The course was well taught and I got a lot out of it.
I believe that the instructor, Yvonne Brown, did an excellent job of getting everyone involved and of leading the class.
Good class, good material
This was a good course to reveal what I need, what I knew and gives me the confidence to move forward in a positive manner.
Kristina was wonderful. She really led this training well. She got the group to really participate. She provided great feedback, and really listened to us. I would highly recommend an AMA seminar. I really gained a lot of knowledge as well as new skills to help me in my career.
It was an awesome class with a wonderful teacher for the course. Provided invaluable information for the future of my career.
Michael is an excellent instructor. He offers insight and real world experience.Greg Sprissler
Class environment and content was good. Gained valuable information and guidance.
Maria Victoria D.
Lively, balance in group activities and lectures.
It was very interactive and you immediately felt welcomed and encouraged to participate without judgement.
Mike is amazing, very talented instructor.
very informative. I believe everyone who is an up and coming manager, or managers who have not had training for their position should take this 3 day course.
Sang Joon B.
Everything was good.
the classes were informative, engaging and interactive.
Some of the course material and activities were a little basic.
Anne Marie D.
The instructor did a great job of covering the material for this course in a timely manner and also addressed any concerns or issues we are currently having at work. The course provided guidance and a good outline on how to effectively supervise.
A lot of great info and ideas.
This course went into Very great detail explaining the skills needed to be a successful coach, mentor and overall supervisor.
Alvin is a fantastic educator. He teaches and then supports with real world examples from his time in the work force. i find those who still are in the professional world to teach far more effectively than those who have spent their whole career teaching.
Alvin was an excellent instructor. I had a lot of fun in the class. I definitely look forward to my next AMA class.
I enjoyed the instructor's teaching style and anecdotes. Also, the class materials were well organized and helped guide each session.
Angela is an excellent trainer with a wealth of experience which helps in connecting theory to application.
Very helpful! Also it helps open your mind to other ways of handling things that you may not have thought of. Not to mention learning from others in the class on what they have went threw.
Great training and refresher for someone even like me; 10 years of management experience
Great introductory seminar for new supervisors. Good overview of all the necessary tools needed to be a successful leader.
David was phenomenal! He paced the course appropriately and the subject matter covered in such a short amount of time was concise and relevant to my everyday professional needs.
The course was great! I would recommend this to any new manager
Alvin is great!
Very engaging seminar -
The instructor was very balanced and entertaining. Sometimes these classes are so boring.The building was in a bad location in my opinion. I found the parking details very confusing. Even though I am being reimbursed for parking, the parking fee is outrageous.The meeting room was nice and I am glad there were complimentary drinks. It would be nice to have packaged crackers or other snacks available, given the price for the course. I would also appreciate WiFi in any future courses, again, given the price for the course.I also appreciate the size of the class. 12 was the perfect amount for group and individual courses.
Very useful information. Excellent selection of topics covered in this class.
I enjoyed the class immensely, there were several different fields represented and she tailored the class where everyone was able to learn and see how these skills would work for each of us in our different fields. Whether you are a supervisor in an office or factory we all have the same issues to deal with. Deborah was very personable and knowledgeable. I would be quite pleased and eager to attend another AMA class taught by Deborah.
Although I have been through some of the topics in other training courses, I liked the opportunity to speak to other people outside my company. I also learned several new tools and different ways to approach situations. The instructor was great and I liked her style of teaching.
The training was very detailed, interactive and exciting.
Robin was amazing. She kept me engaged the entire time. The material was great and I left feeling motivated and Inspired
Robin was fantabulous! I learned so much that I am excited to implement in my new role.
Great class. Good discussions
Interesting, Informative, Very useful information, Class helped me construct a Supervisory plan.
I think the instructor was great. Her teaching style worked great for the group we were in. This class is quite useful and aimed at truly new supervisors. For those with any supervisor experience this class can still be useful, but will be covering areas that you have already been dealing with on a regular basis.
Deborah kept me very engaged. Each day flew by and the class was very informative. I enjoyed the class and I had a fun time with some of the activities. It was nice to meet other supervisors and to also know we all experience a lot of the same pains. I would definitely take more classes and encourage my company to continue to use AMA for training. I learned a lot but I still have a lot of practice to do in order to get my team Performing.
The course and the instructor were great! Alvin kept it very interactive and kept us engaged the entire 3 days. I took away a bunch of useful tips that I plan to implement at work now.
Good context and good presentation.
very knowledgeable, very informative, always gave examples
the content covered was relevant.. however i can see that the right teacher makes a big difference. Alvin was AMAZING
Alvin was great at keeping the group engaged and on track. His experience allowed for great examples during the session that were beneficial for putting the situation into perspective. Overall a great teacher.
Good practical knowledge for new supervisor. Workshop setting and participation is effective.
Angela very experienced in leadership environment, training on time very punctual.
I really like it showed me things that did not know
She was very open and helped ease us through the topics. Due to the small class size, we were able to go through actual issues each of us is dealing with in our careers (when they were relevant to the topic at hand). That to me was invaluable because talking it through with peers and having Robin sort of guide us or give insight made me feel more comfortable in the issues I had been dealing with. My confidence really increased.
This class was very helpful in learning some better ways of coaching and also how to deal with employees in different situation.
The information provided was extremely informative and practical and the delivery was outstanding. The instructor was knowledgeable and approachable. The time flew by (which for a 3 hour per session seminar says a lot). Based on this experience, I will definitely take AMA seminars in the future.
I thought the class was very well structured and organized.
This was a valuable course filled with great information. Whether you are new to management or just wanting to improve your skills as a tenured manager, you will fine this course useful. I will be immediately applying the tips and techniques I learned in this course in my supervisory position.
AMA provided both a professional and very comfortable learning environment. The instructor was very informative and the course very well put together. Great training tool for new supervisors and management.
Well presented course and the teacher really know the program
Yvonne is an excellent course leader
The instructor kept the class lively and held the attention of everyone. Only issue I had was the chairs were uncomfortable and a few times the instructors material on the PowerPoint was slightly different than the book we had making it difficult to find my place.
Loved the staff. Yvonne is an amazing speaker
Very good course, better than expected. Would recommend to anyone
It has been an awesome seminar, learned a lot!
The instructor had a vey good handle on the information that we were getting. He does a great job a for a first impression for AMA instructors. I hope he continues with his enthusiasm as a educator. He was able to bring all the information down to everyone's level.
Very interactive, enjoyed a lot the practical examples.
Everyone is nice
The trainer had real world examples that were very informative and helpful.
Oh my what an amazing course!!! I learned more in 3 days then I have learned from classes that last a full semester in collge. I walked away with so many new tools I had to get them their own tool box!!!
Thomas did a great job tying various concepts together in a cohesive manner, esp. By day 3
The instructor is most appreciated!
Really enjoyed Darlene and I learned a lot from the process.
I really loved the class . Darlene was excellent with everything .. I loved the fact that we had a lot of different group activities
I really enjoyed this class. The interactive nature made learning fun. The only way you could not participate would be by not showing up.
Very well put together. A lot of information to go over but messages were well received. Would highly recommend this training to others.
The instructor was personable, knowledgeable, and engaging. I would gladly attend more courses facilitated by her
The course was great! Really loved the interaction.
The instructor was excellent, very well prepared and very knowledgeable
good instructormaterial somewhat rudimentary but good refresher
I really enjoyed the training and was grateful that my company sent me here. I was able to bring back great tools that I could reference in this new career. I am already applying some of them in my daily work day. Pamela was a wonderful teacher and leader during this training. She encouraged participation and welcomed feedback. It was evident to me she was not only there to do her job, but to make sure we left with the necessary tools we came looking for and/or needed.
She is extremely knowledgeable and engages the class to work together! I learned so very much in these 3 days! Pam is amazing!!
Anna Marie S.
Class was well structured and Pam was easy to follow along with
I found this course to be enlightening. I learned so much and look forward to implementing in the workplace.
This class was very informative and taught me about approach, people's personalities and generations.
The course was very relevant to my job responsibilities. Pam kept us engaged and challenged.
Instructor was knowledgeable, and personable. Pace was a little slow for me, but group discussions and role playing were really helpful. I learned a lot about being a supervisor. I have gone back to my job with some new objectives and skills.
Thomas was phenomenal. His portrayal of real world scenarios and application was excellent in my opinion.
I was very pleased with the course. I learned many ways in which I can improve how I manage people, and even in the case that I was intuitively doing something well, it is helpful to be able to describe the practice.
Instructor had provided good examples that the book did not cover. Instuctor had many positions and was able to compare different skill sets for different industries.
My instructor was not James, rather Ryker. He was awesome! He kept things light, moving, engaging, interesting, . . .
For online, it was much more dynamic than I expected with the live interaction which I appreciated. It added a lot of value for me
Elizabeth provided clear examples and was receptive to answering my questions and tailoring her answer towards my specific situation.
The course helps you define areas of your job that may be leading and forces you to look at situations and people under a new light. Perfect balance of training and workshop. It was evident that Mike has had a wealth of experience and completely qualified to lead the course.
Michael did a great job. He provided many pearls that I believe will help me become a better leader and coach. I would highly recommend his class to any new manager.
I enjoyed the class and how it was taught by Mr. Alvin AlbertA wonderful teacher.
The course was very informative and engaging. I had heard good things about the course and it truly exceeded my expectations.
The training was informative and will be useful in my new role. Elizabeth did a great job of keeping the content interesting and not just reading from the manual.
It was a good course that gave me tools to succeed. The teamwork environment helped the learning process.
Thought the material covered was very practical and seemed easy to begin applying in real life. Some breakout session examples seemed a bit outdated in terms of communication methods and approaches, not completely applicable in terms of industry, cultural environment, job classification, and corporate vs non-corporate environment.
The instructor was a great and brought a creative Edge to the class
Very informative, didn't have an issue with paying attention. Kept it interesting and gave examples
It was great experience and a lot of good information! Highly recommended!Elizabeth the coach was excellent!
Cant say enough good things about our instructor.Elizabeth was a fantastic coach and trainer.If i do get the chance for more training of any kind.I would want to find out where she is teaching it, an go there.
Very good learned a lot and the structure of the seminar made it so I was engaged
Very well presented, Alvin provided a wonderful experience.
Course topics and discussions were appropriate for entry level managers... just what we all needed!
For my use, this course was very helpful. However, I attended with other supervisors from my company who I do not feel this course actually applied to. This was not clear when reading the description of the course. For example, I work in an administrative management position. My colleagues work in a production facility supervisor position.
Presenter was well-versed with materials and told relevant stories that kept the audience engage.
She has a strong HR background that helps us better understand how to handle employee relations issues.
The instructor was the best that I had. I have been to a lot of training but she was the best. Monica was and is a great instructor. Terrance Graves
Angela our leader was great! She used great tools and did a thorough job instructing us.
I loved it! It was very informative and never boring.
The training was organized in a way that any manager from any industry could benefit from it. Also, I think it would be a great review for long time managers who have never been trained.
This course was very interactive and full of information for new supervisors.
A bit cold - AC some times and occasionally interesting noise from the building were heard
The instructor was lively and kept the sessions interesting. She was focused and stayed on track.
It was a positive and informative course that will help me in my role.
The class size was small which allowed all attendees to share real life situations and obtain valuable feedback.
Bob was great! He gave us personal stories that really helped us put the information into context.
Instructor was great, informative, and engaging. Would love to take another class with him. Material was relevant and useful and I am excited to take these techniques back to the office.
I was pleasantly surprised that each day was very well taught. This had a lot to do with the facilitator Robert.
The small size of the class allowed for effective collaboration and discussion. It also allotted time for personalization and relevant problem solving.
real life examples I could relate to my professional life
I felt this class was extremely beneficial. Our instructor, Michael, did an excellent job of bringing the book to us. Instead of reading straight from the text, he had numerous charts and illustrations to bring the information into a visual perspective. This class may have been good without Michael, however, his care, ability to connect and experience made it great.
Michael explained the course in a very practical and basic way.
Great approach on the different subject with clear and simple exemple
It was excellent a lot of info.
It was helpful a lot
Instructor Michael was thorough and professional. Excellent job of maintaining the attentiveness of the classroom.
The instructor presented in a very engaging way.
The Management Skills for New Supervisors course was fantastic! Our instructor, Bob, was phenomenal. His knowledge, expertise, and genuine passion for helping people grow as leaders in their organizations was evident throughout every session. The hands-on and discussion-based instructional format worked well for a variety of learning styles. I felt at ease, and I think our whole group bonded and learned as much from one another as we did from the course materials. We walked away with actionable knowledge and skills, ready to apply them in our daily lives as managers. I couldn't be more pleased with the learning experience this course delivered. Thanks so much!
Very engaging presenter who with his many valuable personal experiences that were shared greatly enhanced the learning process.
The course was an enriching and welcome tune-up and provided tips and tricks that I think will be of immediate benefit to my team and organization.
Abdullah Abdulkarim A.
It covered a lot of material I found helpful.
good course and the simulated participation helped with reinforcing the subject being covered. liked the examples Elizabeth provided. She's well spoken with good ideas and feedback to the class.
Too much time spent on performance management, just some overview comment here would do. Each workplace has its own system and a very specific set of rules that govern how their system is to work.
Instructor was well qualified and explained topics in a relateable manner.
Very informative and interactive.
Mike was very enthusiastic and engaging. My only suggestion is that the book doesn't track that well with all the course material.
I enjoyed all of the interaction individually, with the instructor and in groups. This kept the material flowing and offered an in depth way of learning.
Material covered was great. Elizabeth was a great instructor.
Great examples and presented in a learning way.
I learned a lot. I'm able to come back with more knowledge of managing myself and others.
I really enjoyed Robin's style and her ability to come up with scenarios seemingly off the top of her head. I never felt bored and learned quite a bit that I believe I can use in my day to day. Thank you!
The class was very energetic and very detailed. I don't recall ever being bored the entire time there. Alvin made the class interesting. Never a dull moment. This information obtained in this class will help assist me for years to come.
Instructor very knowledgeable and teaching style engaging.
I feel the course provided useful and practical information. Not all will apply universally and the instructor was good about saying so.
This class was informative and gave great practice by using many role playing activities.