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Dealing with Conflict in Your Team

Seminar #70218 OnDemand

Unsure how to face up to conflicts? Do you minimize or overlook charged situations? Or try to sweep them under the rug?

Looking the other way whenever there’s conflict in your team may be the worst thing you can do as a manager. In fact, conflicts are a part of every company’s existence. When they are ignored or denied, they become a source of demotivation for those involved, ultimately sapping energy.

In this course, you will learn the appropriate responses and best practices for successfully dealing with conflict. Pick up tools and techniques to strengthen your ability to communicate in difficult situations. So you can take steps to relieve tension, resolve crises and settle conflicts.

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Schedule

  • [3] Month Subscription
  • [3] months - $995.00

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Schedule

Duration Attendees  
3 Month Subscription

How You Will Benefit

  • Evaluate conflict-filled situations you're facing
  • Analyze the stance of both parties involved in the conflict
  • Intervene to resolve conflict situations
  • Promote cooperation between team members
  • Increase productivity by freeing up energy tied up in conflicts
  • Avoid the loss of motivation common when conflict is present
  • Enhance your leadership abilities

Learning Plan

Analyzing your team’s conflicts
  • Describing the situation and the issues your team is facing
  • Understanding how perception influences team members
  • Analyzing the psychological mechanisms being played out in the conflict

Encouraging communication within your team

  • Applying active listening techniques
  • Learning how to be empathic
  • Encouraging team spirit

Adapting how you resolve conflicts to each situation

  • Settling tensions successfully
  • Avoiding an escalation of the conflict
  • Unblocking crisis situations

Who Should Attend This Course

Managers at all levels who want to get a better handle on how to best settle conflicts and resolve crises.


 

 

Additional Information

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AMA OnDemand Certificate Programs

About Management and Supervisory Skills

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Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

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We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-800-262-9699.

 

 

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Q: Do federal government employees receive GSA pricing in seminars?
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Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

 

 

 

 

 

 

 

 

 

 

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3 Seminars for $4,995

Making your training dollars go further by sending as many as three people to AMA Seminars in a six-month period. This offer is applicable to all U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Past purchases and other promotional offers are excluded. Prices are subject to change without notice.

Call 1-877-566-9441 and mention code LA3Y for additional questions and to register.

 

 

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Preferred Member Pricing makes it possible for you or your entire organization to benefit from AMA’s world-class training.

 

 

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These offers are valid only when applied to new registrations and cannot be applied to transfers, cancellations or GSA pricing. AMA Webinars and third-party-delivered programs available through AMA are excluded. Past purchases and other promotional offers are excluded. Prices and schedules are subject to change without notice. Offers cannot be combined.

*Annual Pass purchasers may choose from all AMA U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Premium Annual Pass purchasers may choose from all AMA U.S. Classroom and Live Online Seminars. Annual Pass and Premium Annual Pass fees are nonrefundable, regardless of attendance. Your pass will be activated on the start date of the first seminar you register for using the pass and will expire one year later. That pass may only be used by the person designated on the pass and may not be sold, transferred of assigned in any manner. All attendance must be completed by the pass expiration date. If left entirely unused, the pass will expire months from the purchase date. Photo identification will be required when attending a seminar.

**Seminar Savings Pass is applicable to all AMA U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Attendance must be completed within six months of purchase date for 3-Packs, and within 12 months of purchase date for 6-Packs and 12-Packs.

 

 

Payment Options

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AMA provides two online payment options for your convenience:

Charge my credit card: You can bill the seminar to a corporate or personal credit card.

Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

Please call us at 1-877-566-9441 should you have any questions regarding our payment options.