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ITIL® Training Seminars

Learn how to align IT services and business needs with ITIL online training seminars

As a result of an exciting new relationship with Global Knowledge, a worldwide leader in IT and business skills training, AMA now offers a number of ITIL training seminars that will give you the skills you need to manage and execute IT services.

AMA’s ITIL seminars will also position you to successful complete a number of industry recognized certifications, such as the ITIL Foundation Certification®.

For more information on ITIL Training from Global Knowledge click here.


Foundational Skills
ITIL® Foundation Classroom Seminars Live Online Seminars Onsite Seminars
Learn the process improvements, benefits, and challenges of ITIL right at your desktop!
ITIL® Service Lifecycle Skills
ITIL® Service Lifecycle: Continual Service Improvement Classroom Seminars Live Online Seminars Onsite Seminars
With this live online workshop, develop and adjust your IT services and processes to changing business needs.
ITIL® Service Lifecycle: Service Design Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to design and deliver ITIL Service Design processes in this virtual seminar!
ITIL® Service Lifecycle: Service Operation Classroom Seminars Live Online Seminars Onsite Seminars
Achieve reliable, quality delivery of IT services in this virtual seminar!
ITIL® Service Lifecycle: Service Strategy Classroom Seminars Live Online Seminars Onsite Seminars
Learn about the conerstone of Service Strategy within ITIL Service Lifecycle—right at your desktop!
ITIL® Service Lifecycle: Service Transition Classroom Seminars Live Online Seminars Onsite Seminars
Learn to deliver your IT projects and services on time, and on budget right at your desktop!
ITIL® Service Capability Skills
ITIL® Service Capability: Operational Support and Analysis Classroom Seminars Live Online Seminars Onsite Seminars
Find out how to execute processes within ITIL Operational Support and Analysis right at your desktop.
ITIL® Service Capability: Planning, Protection, and Optimization Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes—right at your desktop!
ITIL® Service Capability: Release, Control, and Validation Classroom Seminars Live Online Seminars Onsite Seminars
Right at your desktop--learn how to achieve operational excellence through ITIL release, control, and validation processes, activities, and functions.
ITIL® Service Capability: Service Offerings and Agreements Classroom Seminars Live Online Seminars Onsite Seminars
Learn your service capability within ITIL Service Offerings and Agreements—right from your desktop.
Managing Across the Lifecycle
ITIL®: Managing Across the Lifecycle Classroom Seminars Live Online Seminars Onsite Seminars
Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification right at your desktop!