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ITIL® Seminars

Learn how to align IT services and business needs with ITIL seminars

As a result of an exciting new relationship with Global Knowledge, a worldwide leader in IT and business skills training, AMA now offers a number of ITIL seminars that will give you the skills you need to manage and execute IT services.

AMA’s ITIL seminars will also position you to successful complete a number of industry recognized certifications, such as the ITIL Foundation Certification®.

For more information on ITIL Training from Global Knowledge click here.


Foundational Skills
ITIL® Foundation Classroom Seminars Live Online Seminars Onsite Seminars
Have your technical staff learn the process improvements, benefits, and challenges of IT services.
ITIL® Service Lifecycle Skills
ITIL® Service Lifecycle: Continual Service Improvement Classroom Seminars Live Online Seminars Onsite Seminars
Develop and adjust your IT services and processes to changing business needs in your organization.
ITIL® Service Lifecycle: Service Design Classroom Seminars Live Online Seminars Onsite Seminars
Learn how to design and deliver ITIL Service Design processes within your organization!
ITIL® Service Lifecycle: Service Operation Classroom Seminars Live Online Seminars Onsite Seminars
Achieve reliable, quality delivery of IT Services in your organization!
ITIL® Service Lifecycle: Service Strategy Classroom Seminars Live Online Seminars Onsite Seminars
The Service Strategy is the cornerstone of ITIL Service Lifecycle...make it a priority for your organization!
ITIL® Service Lifecycle: Service Transition Classroom Seminars Live Online Seminars Onsite Seminars
Streamline your organization's IT projects and services with on time, and on budget results!
ITIL® Service Capability Skills
ITIL® Service Capability: Operational Support and Analysis Classroom Seminars Live Online Seminars Onsite Seminars
Find out how your organization can execute processes within ITIL Operational Support and Analysis.
ITIL® Service Capability: Planning, Protection, and Optimization Classroom Seminars Live Online Seminars Onsite Seminars
Learn how your organization can identify and execute the ITIL Planning, Protection, and Optimization processes.
ITIL® Service Capability: Release, Control, and Validation Classroom Seminars Live Online Seminars Onsite Seminars
Achieve operational excellence in your organization through ITIL Release, Control, and Validation processes, activities, and functions.
ITIL® Service Capability: Service Offerings and Agreements Classroom Seminars Live Online Seminars Onsite Seminars
Learn your organization's service capability within ITIL Service Offerings and Agreements.
Managing Across the Lifecycle
ITIL®: Managing Across the Lifecycle Classroom Seminars Live Online Seminars Onsite Seminars
Learn what it takes to plan and execute IT Service Management for your organization.