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Management Skills for New Managers

Seminar #2238 Classroom
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Gain the core skills you need to succeed!

This seminar will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance. 

Using guided role play, exercises and practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership. You will be able to improve on key weakness areas, play to your strengths and get the best results from every member of your team.

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Schedule

  • [3] days
  • [3] days - $2,345 Non Members
  • [3] days - $2,095 AMA Members
  • [3] days - $1,794 GSA

Credits

1.8 CEU /21 CPE /18 PDU

Download Our Course Info Packet Today
The course packet will provide all curriculum information necessary to demonstrate the value of the program.

Schedule

We have 84 scheduled sessions located nationwide starting between 4/30/2014 - 1/21/2015

Date Location Duration Attendees  
Apr 30, 2014 - May 2, 2014 Chicago, IL 3 Days
Apr 30, 2014 - May 2, 2014 San Francisco, CA 3 Days
May 7, 2014 - May 9, 2014 Atlanta, GA 3 Days
May 12, 2014 - May 14, 2014 Arlington/Washington DC, DC 3 Days
May 14, 2014 - May 16, 2014 Denver, CO 3 Days
May 19, 2014 - May 21, 2014 Durham, NC 3 Days
May 19, 2014 - May 21, 2014 New York, NY 3 Days
May 28, 2014 - May 30, 2014 Houston, TX 3 Days
Jun 2, 2014 - Jun 4, 2014 Seattle, WA 3 Days
Jun 4, 2014 - Jun 6, 2014 Arlington/Washington DC, DC 3 Days
Jun 9, 2014 - Jun 11, 2014 Atlanta, GA 3 Days
Jun 9, 2014 - Jun 11, 2014 Boston, MA 3 Days
Jun 10, 2014 - Jun 12, 2014 Pittsburgh, PA 3 Days
Jun 11, 2014 - Jun 13, 2014 San Francisco, CA 3 Days
Jun 16, 2014 - Jun 18, 2014 Chicago, IL 3 Days
Jun 16, 2014 - Jun 18, 2014 New York, NY 3 Days
Jun 18, 2014 - Jun 20, 2014 Los Angeles, CA 3 Days
Jun 25, 2014 - Jun 27, 2014 Philadelphia, PA 3 Days
Jun 25, 2014 - Jun 27, 2014 Nashville, TN 3 Days
Jun 30, 2014 - Jul 2, 2014 Chicago, IL 3 Days
Jul 7, 2014 - Jul 9, 2014 Anaheim, CA 3 Days
Jul 7, 2014 - Jul 9, 2014 Boston, MA 3 Days
Jul 7, 2014 - Jul 9, 2014 Houston, TX 3 Days
Jul 7, 2014 - Jul 9, 2014 Arlington/Washington DC, DC 3 Days
Jul 9, 2014 - Jul 11, 2014 Fort Lauderdale, FL 3 Days
Jul 14, 2014 - Jul 16, 2014 New York, NY 3 Days
Jul 14, 2014 - Jul 16, 2014 San Jose, CA 3 Days
Jul 21, 2014 - Jul 23, 2014 Atlanta, GA 3 Days
Jul 21, 2014 - Jul 23, 2014 San Francisco, CA 3 Days
Aug 4, 2014 - Aug 6, 2014 Chicago, IL 3 Days
Aug 4, 2014 - Aug 6, 2014 San Francisco, CA 3 Days
Aug 6, 2014 - Aug 8, 2014 Arlington/Washington DC, DC 3 Days
Aug 11, 2014 - Aug 13, 2014 New York, NY 3 Days
Aug 20, 2014 - Aug 22, 2014 Boston, MA 3 Days
Aug 20, 2014 - Aug 22, 2014 Atlanta, GA 3 Days
Aug 20, 2014 - Aug 22, 2014 Oklahoma City, OK 3 Days
Aug 25, 2014 - Aug 27, 2014 Los Angeles, CA 3 Days
Aug 25, 2014 - Aug 27, 2014 Richmond, VA 3 Days
Sep 3, 2014 - Sep 5, 2014 Arlington/Washington DC, DC 3 Days
Sep 3, 2014 - Sep 5, 2014 Chicago, IL 3 Days
Sep 3, 2014 - Sep 5, 2014 San Francisco, CA 3 Days
Sep 3, 2014 - Sep 5, 2014 Charlotte, NC 3 Days
Sep 15, 2014 - Sep 17, 2014 New York, NY 3 Days
Sep 15, 2014 - Sep 17, 2014 Dallas, TX 3 Days
Sep 17, 2014 - Sep 19, 2014 Atlanta, GA 3 Days
Sep 22, 2014 - Sep 24, 2014 Seattle, WA 3 Days
Sep 24, 2014 - Sep 26, 2014 Denver, CO 3 Days
Sep 24, 2014 - Sep 26, 2014 Philadelphia, PA 3 Days
Sep 29, 2014 - Oct 1, 2014 Atlanta, GA 3 Days
Oct 1, 2014 - Oct 3, 2014 Cincinnati, OH 3 Days
Oct 1, 2014 - Oct 3, 2014 Houston, TX 3 Days
Oct 1, 2014 - Oct 3, 2014 Los Angeles, CA 3 Days
Oct 1, 2014 - Oct 3, 2014 Boston, MA 3 Days
Oct 8, 2014 - Oct 10, 2014 New York, NY 3 Days
Oct 13, 2014 - Oct 15, 2014 Chicago, IL 3 Days
Oct 13, 2014 - Oct 15, 2014 San Francisco, CA 3 Days
Oct 15, 2014 - Oct 17, 2014 Arlington/Washington DC, DC 3 Days
Oct 20, 2014 - Oct 22, 2014 Lake Buena Vista, FL 3 Days
Nov 3, 2014 - Nov 5, 2014 Arlington/Washington DC, DC 3 Days
Nov 3, 2014 - Nov 5, 2014 San Francisco, CA 3 Days
Nov 5, 2014 - Nov 7, 2014 Chicago, IL 3 Days
Nov 10, 2014 - Nov 12, 2014 Boston, MA 3 Days
Nov 12, 2014 - Nov 14, 2014 Pittsburgh, PA 3 Days
Nov 17, 2014 - Nov 19, 2014 Atlanta, GA 3 Days
Nov 17, 2014 - Nov 19, 2014 New York, NY 3 Days
Nov 17, 2014 - Nov 19, 2014 Seattle, WA 3 Days
Nov 19, 2014 - Nov 21, 2014 San Diego, CA 3 Days
Dec 1, 2014 - Dec 3, 2014 Los Angeles, CA 3 Days
Dec 3, 2014 - Dec 5, 2014 Chicago, IL 3 Days
Dec 8, 2014 - Dec 10, 2014 San Francisco, CA 3 Days
Dec 10, 2014 - Dec 12, 2014 Arlington/Washington DC, DC 3 Days
Dec 15, 2014 - Dec 17, 2014 Atlanta, GA 3 Days
Dec 15, 2014 - Dec 17, 2014 Dallas, TX 3 Days
Dec 15, 2014 - Dec 17, 2014 New York, NY 3 Days
Dec 17, 2014 - Dec 19, 2014 Boston, MA 3 Days
Dec 17, 2014 - Dec 19, 2014 San Jose, CA 3 Days
Jan 5, 2015 - Jan 7, 2015 Houston, TX 3 Days
Jan 5, 2015 - Jan 7, 2015 San Francisco, CA 3 Days
Jan 7, 2015 - Jan 9, 2015 Arlington/Washington DC, DC 3 Days
Jan 12, 2015 - Jan 14, 2015 Denver, CO 3 Days
Jan 14, 2015 - Jan 16, 2015 Chicago, IL 3 Days
Jan 14, 2015 - Jan 16, 2015 New York, NY 3 Days
Jan 14, 2015 - Jan 16, 2015 Atlanta, GA 3 Days
Jan 21, 2015 - Jan 23, 2015 Anaheim, CA 3 Days
Registering more than 4  people, please call 1-877-566-9441.

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Adapt your leadership style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Your Role as Manager

  • Identify qualities and abilities required for effective management
  • Understand your role and responsibilities as manager
  • Learn to transition from individual contributor to manager
  • Know how to work effectively with a multigenerational workforce
  • Understand the nuances when managing remote teams and across the matrix

Performance Management

  • Identify the challenges to effective performance management
  • Understand and conduct performance planning, facilitation and evaluation
  • Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

  • Recognize what effective communication really is
  • Understand the communication process
  • Know the barriers that can cause derailment and misunderstanding
  • Identify the relative importance of face-to-face communication
  • Get a firm grasp of the five building blocks of managerial communication
  • Learn to match the right communication method with your communication goal
  • Identify the challenges and practices when communicating virtually

Understanding and Appreciating Situational Leadership® II: The Art of Influencing Others

  • How to develop people, value differences and encourage honest communication
  • Develop your leadership style to gain commitment from employees
  • Match your leadership style to the your developmental needs and task at hand

Coaching for Performance

  • How does coaching develop, enhance and achieve goals
  • Know the requirements and importance of coaching
  • Practice coaching and correcting difficult and challenging behaviors
  • Use the AMA Guide for managing a coaching discussion
  • Identify the differences between coaching and discipline

Creating a Motivational Climate

  • Define motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Recognize important elements of the motivational process
  • Create your own practice for building a motivational climate

Delegation for Growth and Development

  • Understand the different types of delegation
  • Know the benefits and challenges of delegation
  • Recognize your comfort with delegation
  • How to conduct an effective delegation conversation
  • Practice your delegation skills

Extended Seminar Outline

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

Special Feature

Real-world examples. Techniques and tools learned throughout this seminar are based on actual day-to-day interactions between managers and direct reports.

See Ken Blanchard’s Situational Leadership® II (SLII)—a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders’ styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees’ needs.

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

 
 

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SPECIAL SAVINGS

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LAST MINUTE SEATING—save up to 25% on selected AMA Seminars

Now you can attend selected sessions of some of AMA's most popular seminars at big savings. Save $500 or more with these special Last Minute Seating opportunities. Browse through the list, to register for your next seminar or call 1-877-566-9441 to speak to your account representative. Mention code XAMD.

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BRING A FRIEND for 20% OFF

...bring your boss, colleague, team member or friend. Anyone registering for any AMA seminar that takes place between now and December 31, 2014 can bring a companion to that session for 20% off the applicable rate. Mention code LCTJ. Call 1-877-566-9441 for full details. This is a call-in offer only.

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AMA's ANNUAL PASS*—1 full year of unlimited access to most AMA seminars

For only $3,995, you may attend an unlimited number of AMA Classroom Seminars and 3 Live Online Seminars with a member price of $2,395 or less or nonmember price of $2,645 or less. Call 1-877-566-9441 or visit www.amanet.org/annualpass for more information. Mention offer code LDVY. This is a call-in offer only.



AMA's PREMIUM ANNUAL PASS*—1 full year of unlimited access to ALL AMA seminars

For only $4,995 you may attend an unlimited number of AMA Classroom Seminars and 3 Live Online Seminars without price restrictions. Call 1-877-566-9441 or visit www.amanet.org/annualpass for more information. Mention offer code XCTH. This is a call-in offer only.

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AMA's SEMINAR SAVINGS PASS**—For Groups/Teams of 3 or more

Share the learning and make your training dollars go further! Your choice of a 3-, 6- or 12-pack pass for any AMA seminar—classroom or live online—which may be used by different individuals within a 6 to 12 month period. Call 1-866-657-0932 or visit www.amanet.org/ssp for more information. Mention offer code LD8L. This is a call-in offer only.

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Order just five or more copies of the same title of any AMA book and you will save 40% off the cover price. Decide which skills you want to improve in your staff in order to ensure your company will achieve its budget and strategic objectives—and then find the books that will inspire your company's success! For your discount simply email specialsls@amanet.org or call 800-250-5308.

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These offers are valid only when applied to new registrations and cannot be applied to transfers, cancellations or GSA pricing. AMA Webinars and third-party-delivered programs available through AMA are excluded. Past purchases and other promotional offers are excluded. Prices and schedules are subject to change without notice. Offers cannot be combined.

*Annual Pass purchasers may choose from all AMA U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Premium Annual Pass purchasers may choose from all AMA U.S. Classroom and Live Online Seminars. Annual Pass and Premium Annual Pass fees are nonrefundable, regardless of attendance. Your pass will be activated on the start date of the first seminar you register for using the pass and will expire one year later. That pass may only be used by the person designated on the pass and may not be sold, transferred of assigned in any manner. All attendance must be completed by the pass expiration date. If left entirely unused, the pass will expire months from the purchase date. Photo identification will be required when attending a seminar.

**Seminar Savings Pass is applicable to all AMA U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Attendance must be completed within six months of purchase date for 3-Packs, and within 12 months of purchase date for 6-Packs and 12-Packs.

 

 

Seminar Savings Pass

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3 Seminars for $4,995

Making your training dollars go further by sending as many as three people to AMA Seminars in a six-month period. This offer is applicable to all U.S. Classroom and Live Online Seminars with a member price of $2,395 or less, or nonmember price of $2,645 or less. Past purchases and other promotional offers are excluded. Prices are subject to change without notice.

Call 1-877-566-9441 and mention code LA3Y for additional questions and to register.

 

 

Payment Options

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AMA provides two online payment options for your convenience:

Charge my credit card: You can bill the seminar to a corporate or personal credit card.

Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

Please call us at 1-877-566-9441 should you have any questions regarding our payment options.

 

 

 

 

 

 

 

 

 

 

Faculty Info

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AMA Faculty-the AMA Advantage

AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers. And even CEOs!

AMA is distinguished by the quality of its faculty-men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches-and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every AMA seminar session they lead.

Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous AMA training and is periodically evaluated by AMA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives.

Our seminar leaders add value to every course not only through their practical, action-oriented presentations-but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

The AMA faculty...is the AMA advantage!

 

 

 

 

 

 

 

 

 

 

Seminar Hours

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Seminar Hours and Attire

Q: What time does my seminar begin and end?

A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

Q: What should I wear?

A: Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers. Travel and Accommodations

Q: Can AMA help me make travel arrangements?

A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

Q: Can AMA help me make hotel reservations?

A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

 

 

 

 

 

 

 

 

 

 

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Q: Can AMA help me make travel arrangements?

A: Preferred hotel rates for AMA participants are available at all center locations, click on the city you are interested in:

Atlanta
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For information about hotels near non-center locations, click on the "location" line highlighted in the registration section of each seminar description page or call 1-877-566-9441.

Q: Can AMA help me make hotel reservations?

A: Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit https://www.hertz.com/rentacar/index.jsp?bsc=t&targetPage=reservationOnHomepage.jsp for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent.

 

 

 

 

 

 

 

 

Cancellation Policy

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Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA OnDemand offerings are not eligible for substitution, transfer, cancellation, return, or refund.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-800-262-9699.

 

 

Federal Government

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Q: Do federal government employees receive GSA pricing in seminars?
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Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

 

 

 

 

 

 

 

 

 

 

The Virtual Seminar Experience

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Preferred Member Pricing

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Choose the AMA Membership plan that’s right for you and take advantage of its many exclusive benefits including Preferred Member Pricing on all AMA Seminars–at least 10% savings.

Preferred Member Pricing makes it possible for you or your entire organization to benefit from AMA’s world-class training.