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How to Build Resilience in Your Staff and Yourself

Seminar #2166

Gain the skills that encourages flexibility, trust and a willingness to adapt to change.

This interactive workshop allows you to participate in multiple difficult, real life scenarios. You will learn to set the right leadership tone and coach your team toward heightened productivity to handle change and uncertainty.

 

How to Build Resilience in Your Staff and Yourself is no longer available as an open enrollment seminar, but it can be delivered at your site. Please consider these alternative solutions to your development needs:


How You Will Benefit

  • Learn how to communicate your message to ensure you and your team are on the same wave length
  • Inspire trust in times of uncertainty and set the leadership tone that communicates stability and confidence
  • Reduce stress and create a focused, productive work environment
  • Enhance your team coaching skills for greater performance
  • Develop alliances to overcome organizational and interpersonal obstacles
  • Create a professional image that instills trust
  • What You Will Cover

  • The nature of change, resilience and trust
  • How to articulate and deal with employees' fears and expectations
  • How to adapt different communication styles to bring your team through difficult situations
  • Identifying personal stress—and how to dissipate stress—in conjunction with your team
  • How to coach your staff to view change as a positive opportunity
  • Assessing the levels of trust among your staff and yourself to build a more cohesive environment
  • Mastering practical techniques to minimize negative emotions and behaviors in your organization
  • Practicing coaching techniques for increasing resilience
  • Who Should Attend

    Supervisors, managers, team leaders or any directors who have direct reports.
     
     
     

    On-Site Learning

    This seminar is available for On-Site delivery.

    To find out how your organization can take advantage of this benefit, call our toll-free number,
    1-877-566-9441 or contact a representative.


     

    About Management and Supervisory Skills

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    AMA PDF Course Packet
    The PDF Course Packet includes Curriculum and other information that can help convince your manager of the value.
     

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    AMA Certificate Program Discount

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    SPECIAL SAVINGS

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    Save up to 25% on Selected AMA Seminars

    Now you can attend selected sessions of some of AMA's most popular seminars at big savings. Save $500 or more with these special “Last Minute Seating” opportunities. Review the attached list and register today. Space is limited and seats are filling up fast.


    Lock-in More Value for Your Training Dollars with AMA's Seminar Savings Pass

    Three seminars in six months for $4,995.

    Share the learning and save up to 32% . For only $4,995, as many as three different people can benefit from one pass in a six-month period. This pass is applicable to all U.S. seminars with a member price of $2,195 or less, or nonmember price of $2,445 or less. This is a call-in offer only.

    For additional questions or to make a purchase, call your AMA account representative or 1-877-566-9441. Mention code LA3Y.

    View all of AMA seminars.

    *Terms: This offer is applicable to all US seminars with a member price of $2,195 or less, or nonmember price of $2,445 or less. Attendance must be completed within six months of purchase date. Past purchases and other promotional offers are excluded. Prices are subject to change without notice. 


    AMA's ANNUAL PASS—one year, one price, UNLIMITED training

    For just $3,995, you have the freedom to attend an unlimited number of AMA seminars for one full year. This is a great opportunity to sharpen your skills in more than one area so you can make a bigger contribution and build a better future . Call 1-877-566-9441 to take advantage of this special offer.  Mention code LCGN. 

    AMA's Annual Pass is the perfect way to get from where you are now to where you want to be.

    View all of AMA seminars.

    Terms and Conditions:
    The purchase of an Annual Pass entitles the owner to attend AMA classroom seminars with a member price of $2,295 or less and nonmember price of $2,545 or less, for the twelve month period that commences on the purchase date. All seminar attendance must occur within this time frame. Payment must be received prior to attending the first seminar. Annual Pass fees are nonrefundable, regardless of attendance. Annual passes are not applicable to online virtual seminars and webinars. Annual Passes may only be used by the person designated on the pass and may not be sold, transferred, or assigned in any manner. Photo identification will be required when attending a seminar. Past purchases and other promotional offers are excluded. 


    Register for Any Session...and BRING A FRIEND for 20% OFF

    ...or bring your boss, colleague, team member or direct report. Anyone registering for any AMA seminar that takes place between now and December 31, 2009, can bring a companion to that session for 20% off the nonmember price. Or you can share the savings with a 10% discount per person: Savings range from $300 to $1,000 and more. Call 1-877-566-9441 for full details.


     Save on AMA Individual Membership

    Individual Membership in AMA is now available through "TrainAmerica" for only $175 for the first year. Click here to register online or call 1-877-566-9441. Be sure to use priority code XIETA.

    Individual members get preferred pricing on all AMA seminars, conferences, and events. Individual Members also receive MWorld, the quarterly AMA journal, as well as monthly print and e-newsletters, and can participate in special AMA research surveys and receive invitations to attend Current Issues Briefings at AMA Conference Centers.

    Take advantage of this special Website membership price now. Register online now or call 1-877-566-9441 and use priority code XIETA.


    Save 40%—or MORE When You Order Books for All Your Team!


    Order just five or more copies of the same title of any AMA book and you will save 40% off the cover price. Decide what skills you want to improve in your staff in order to ensure your company will achieve its budget and strategic objectives—and then find the books that will inspire your company's success! For your discount simply e-mail specialsls@amanet.org or call 212-903-8316.

     

     

     

     

     

     

     

     

     

     

    Seminar Savings Pass

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    Three Seminars for $4,995

    Making your training dollars go further by sending as many as three people to AMA seminars in a six-month period. This offer is applicable to all U.S. seminars with a member price of $2,195 or less, or nonmember price of $2,445 or less. Past purchases and other promotional offers are excluded. Prices are subject to change without notice.

    Share the learning and save up to 32%. Call 1-877-566-9441 and mention code LA3Y for additional questions and to register.

     

     

     

     

     

     

     

     

     

     

    Payment Options

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    AMA provides two online payment options for your convenience:

    Charge my credit card: You can bill the seminar to a corporate or personal credit card.

    Invoice me: AMA will send a bill directly to you or your company. Please note that some companies may require a purchase order be completed before they process an invoice.

    Please call us at 1-877-566-9441 should you have any questions regarding our payment options.

     

     

     

     

     

     

     

     

     

     

    Faculty Info

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    AMA Faculty—the AMA Advantage

    AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers. And even CEOs!

    AMA is distinguished by the quality of its faculty—men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches—and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every AMA seminar session they lead.

    Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous AMA training and is periodically evaluated by AMA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives.

    Our seminar leaders add value to every course not only through their practical, action-oriented presentations—but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

    The AMA faculty...is the AMA advantage!

     

     

     

     

     

     

     

     

     

     

    Seminar Hours

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    Seminar Hours and Attire

    Q: What time does my seminar begin and end?

    A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

    Q: What should I wear?

    A: Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers. Travel and Accommodations

    Q: Can AMA help me make travel arrangements?

    A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

    Q: Can AMA help me make hotel reservations?

    A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

     

     

     

     

     

     

     

     

     

     

    Travel Accomodations

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    Q: Can AMA help me make travel arrangements?

    A: AMA partners with leading travel organizations to offer participants special discounts when attending AMA seminars. Car Rentals - Hertz offers American Management Association members and course participants discounts at participating locations in the U.S. and around the world. Your CDP# 1215377 is the key. Visit www.hertz.com for reservations on-line, or, if you prefer, you may call the Members Only Reservations Line at 1-800-654-2200 or call your travel agent. Hotels - Preferred pricing is available at hotels close to all seminar venues. Visit our travel page or call 1-877-566-9441 for information.

    Q: Can AMA help me make hotel reservations?

    A: AMA does not arrange hotel accommodations. However, AMA has negotiated with certain hotels in some locations to hold a block of rooms for seminar participants for up to three weeks prior to your seminar start date. Look on your registration confirmation letter for a phone number for one of these hotels. When you call the hotel, mention you are an AMA seminar attendee to secure preferred rates, if available. We recommend you make your reservations early.

     

     

     

     

     

     

     

     

     

     

    Cancellation Policy

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    Transfer, Cancellation and Refund Policy

    Q: What if I register for a seminar, but then can't attend?

    A: You may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your seminar. If you provide AMA with less than three weeks' notice, or fail to attend, you will be liable for the entire seminar fee. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please call us at 1-877-566-9441.

    Q: What can I do if I'm not satisfied with a seminar that I attended?

    A: At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee. Please call 1-877-566-9441.

     

     

     

     

     

     

     

     

     

     

    Federal Government

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    Q: Do federal government employees receive GSA pricing in seminars?
    A:
    Yes, federal government employees are eligible for special GSA pricing for many seminars. Call 1-877-566-9441 or visit our Government Services site for more information.

     

     

     

     

     

     

     

     

     

     

    The Virtual Seminar Experience

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