Forrest W. Breyfogle III
Forrest W. Breyfogle III is the founder and CEO of Smarter Solutions, Inc. (
www.smartersolutions.com), a company that helps organizations improve customer satisfaction and the bottom line through the implementation of advanced measurement and improvement systems. He is the author of
The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning and Business Improvement. Contact:
forrest@smartersolutions.com