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I’m a Manager, and So Can You

By: Karen Phelan
Last updated 2/26/2013

There are hundreds of management models and techniques out there. In her new book I’m Sorry I Broke Your Company, Karen Phelan breaks it down for us: “Management technique is not rocket science, people.” In fact, it turns out that being a good manager isn’t all that different from being a good person.

About the Author(s)

Karen Phelan is a cofounder of Operating Principals, a consulting firm that replaces bad business practices with ones that work. This article is adapted from her new book I’m Sorry I Broke Your Company: When Management Consultants Are the Problem, Not the Solution, by Karen Phelan (Berrett-Koehler, 2013).