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Calming "Customonsters" and Other High-Maintenance Clients

Posting Date: February 27, 2007

By: Kate Zabriskie

If your business has fallen prey to "customonsters"-those high-maintenance clients who over time may be more work than they are worth-here are some tools to help you tame the savage beast....

About the Author(s)

Kate Zabriskie

Kate Zabriskie is the founder of Business Training Works, Inc., a company that specializes in soft skills training. For more information, visit: www.businesstrainingworks.com or call: 301-934-3250.

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