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The training resources below qualify for IACET. Visit the specific product page to view credit values.
AMA’s 2-Day Business Writing Workshop
Now you can get hands-on business writing guidance from a professional without ever leaving your computer.
AMA’s Comprehensive Project Management Workshop
Give your people a complete arsenal of PM competencies and chart their journey toward certification.
AMA's 5-Day MBA Workshop
All the essential elements of high-level business courses in just 5 days
Assertiveness Training for Women in Business
Strengthen your leadership ability and image by learning essential assertiveness skills for women—right at your desktop.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Build a more successful career by making your work relationships more successful.
Communicating Up, Down and Across the Organization
Get heard—regardless of where you sit in the organization.
Critical thinking skills give you ways to arrive at better decisions and can help you determine what matters most in any business challenge.
Developing Executive Leadership
Build an executive leadership style that creates trust, sets a clear vision and guides your team to greater performance and profit.
Effective Executive Speaking
Can your executives communicate with poise, power and persuasion?
Effective Technical Writing
Present complex technical information with precision, clarity, impact and simplicity.
Essentials of Project Management for the Nonproject Manager
Does your staff have the basic PM know-how to support project success?
Expanding Your Influence: Understanding the Psychology of Persuasion
Uncover persuasion techniques that most people don’t even know exist—and use them to build your influence.
Fundamental Selling Techniques for the New or Prospective Salesperson
With this intensive introduction to selling, you can begin your sales career with confidence.
Fundamentals of Finance and Accounting for Nonfinancial Managers
Overcome your fear of finance and learn the financial impact of your decisions—without leaving your office.
Fundamentals of Marketing: Your Action Plan for Success
A powerful, four-lesson workshop that delivers all the essentials for a break-out marketing career!
Getting Results Without Authority
The ability to win respect, influence people and cultivate cooperation is essential to career success—especially since the people with whom you interact can change without warning.
How to Communicate with Diplomacy, Tact and Credibility
What you say and how you say it can determine your success.
Improve Your Analytical Skills: Making Information Work for You
Assess and synthesize information so it’s meaningful to you and your business.
Improving Your Managerial Effectiveness
Developing proactive approaches to meet complex challenges in the team environment.
Improving Your Project Management Skills: The Basics for Success
With this Live Online workshop, you can build a solid foundation of project management knowledge that covers the entire project lifecycle.
Leading with Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book, Leadership: The Power of Emotional Intelligence—Selected Writings
Making the Transition from Staff Member to Supervisor
Establish your presence as a new boss, build credibility and adapt your style to every situation that comes your way.
Making the Transition to Management
Give your staff the foundation to transition effectively to their new responsibilities
Management Skills for New Managers
Gain the foundational skills you need to succeed.
Management Skills for New Supervisors
Take your management skills to a higher level of proficiency.
Moving from an Operational Manager to a Strategic Leader
Seize this opportunity to anticipate, initiate and manage change.
Negotiating to Win
This Live Online seminar gives you a step-by-step guide to effective negotiation.
Preparing for Leadership: What it Takes to Take the Lead
Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.
Responding to Conflict: Strategies for Improved Communication
Learn to manage disputes and disagreements positively and proactively.
Situational Leadership® II Workshop
Specially developed for AMA by The Ken Blanchard Companies®
Can your staff establish a time line and road map for preparing their strategic plan?
Strategies for Developing Effective Presentation Skills
Transform inexperienced speakers into confident presenters.
Successfully Managing People
Be the catalyst that motivates your team to heightened productivity.
Taking on Greater Responsibility: Step-up Skills for Nonmanagers
Are your employees ready to grow in their jobs and meet new job demands?
The 5 Choices to Extraordinary Productivity
Career demands and information overload can hurt our ability to think clearly.
The 7 Habits of Highly Effective People
Live the seven habits of highly effective people to create dramatic change in your life and improve your personal effectiveness.
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
Master crucial leadership communication skills for maximum impact.
Get more of the right things done!
3 Steps to Exceptional Critical Thinking
Develop better solutions through a clear, systematic approach to thinking.
Achieving Leadership Success Through People
Does your staff lead by creating rapport, synergy and two-way trust?
Advanced Leadership Communication Strategies
Does your staff have “the right stuff” to influence, persuade, motivate and win over key stakeholders?
Advanced Sales Management
Do your sales managers have the leadership, communication and team-building skills to ensure success?
Advanced Training Strategies and Techniques
Help your staff take their training skills from good to great.
AMA Business Boot Camp: Management and Leadership Essentials
Get a quick, intensive drill in the skills every manager needs.
AMA’s Advanced Course in Strategic Marketing
Does your staff have the marketing savvy to identify and exploit major growth opportunities?
AMA’s Advanced Executive Leadership Program
Do your employees have the vision, values and ethics to shape organizational excellence?
AMA’s Advanced Financial Forecasting and Modeling Workshop
Create more powerful and accurate financial models that steer you to business-improving decision making.
AMA’s Budgeting Workshop
Does your staff know how their management decisions translate into dollars and cents?
AMA’s Business Grammar Workshop
Avoid costly and embarrassing mistakes in all types of business writing.
AMA’s Course on Financial Analysis
Can your staff interpret financial indicators and benchmarks for optimal resource allocation?
AMA’s Course on Mergers and Acquisitions
Does your staff have the M & A negotiation edge they need?
AMA’s Finance Workshop for Nonfinancial Executives
Is your staff prepared to make powerful, informed business decisions?
AMA’s PMP® Exam Prep Express
Give your staff the hands-on prep seminar with 100% exam pass rate reported by past attendees.
AMA's Employment Law Course: Avoiding the Legal Pitfalls of EEO, FMLA and ADA
Can your staff recruit, hire, discipline and fire employees without incurring costly litigation?
Analytical Thinking and Problem Solving
Powerful skills for your team to more successfully reason through business problems
Gain more confidence, decisiveness and respect through assertiveness
Assertiveness Training for Managers
Help your managers learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
Best Practices for the Multi-Project Manager
Can your staff ace multiple project assignments by balancing time and resources?
Branding EQ: Creating Brand Loyalty
Apply emotion-based principles of strong brands to increase business success.
Business Writing for the Multilingual Professional
Can your staff convey ideas and information in English-language documents with clarity and precision?
Plan for future capital expenditures and manage risk to make sounder project investment decisions that create economic value.
Change Management Workshop
Motivate others in the face of uncertainty and communicate in a manner that inspires optimal productivity.
Coaching and Counseling for Outstanding Job Performance
Can your managers bring out the best in their staff?
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules.
Coaching: A Strategic Tool for Effective Leadership
Are your leaders armed with the coaching skills to improve the effectiveness of individuals and teams?
Collaborative Leadership Skills for Managers
Is encouraging involvement, enhancing team commitment and advancing individual performance in your staff’s skill set?
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Communication Boot Camp
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.
Confidence-Building Skills for Women
Learn how to handle yourself in just about any situation!
Conflict Management Workshop
Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations?
Confronting the Tough Stuff
Give your staff the tools they need when facing upheaval, uncomfortable and challenging situations
Contracting Officer’s Representative (COR) Level I Training
Learn the Level I COR responsibilities in the acquisition process
Contracting Officer’s Representative Level ll
Gain an in-depth understanding of the COR's roles and responsibilities in the acquisition process
Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
Build and support a more positive and productive workplace climate.
Creativity and Innovation: Unleash Your Potential for Greater Success
Discover new ways to break through mental barriers, ho-hum thinking and roadblocks
Critical Thinking Workshop
To stay competitive, you must nail down this skill!
Customer Service Excellence: How to Win and Keep Customers
Does your team have the skills to deliver the kind of service that will keep customers coming back?
Customer Service Workshop
Secure an overall competitive advantage through distinctive customer service.
Data As a Strategic Asset: A Customer-Focused Approach
Developed with IBM® exclusively for AMA
Decision Making: Getting It Right
Empower your staff to make focused, better-informed decisions with clarity and confidence
Decision Trees and Rule-Based Segmentation
Learn the two main styles of generating rules, a key aspect of data mining
Delegation Boot Camp
Accomplish more objectives in less time.
Developing Effective Business Conversation Skills
Does your team possess the conversation skills required to get buy-in for their ideas, make better informed decisions and obtain committed action from others?
Developing Your Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence® — Selected Writings.
Doing it All: How to Stay Focused and Engaged
Help your staff develop self-direction skills to maximize their productivity regardless of distractions.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Emotional Intelligence Workshop
Understand the connection between emotions and actions.
Executive Presence for Women
Get the personalized feedback you need to develop a more powerful presence.
Facilitating an Effective Strategic Planning Session
Efficiently prepare and run strategic planning sessions that produce real results.
Fixed Asset Accounting
Does your staff have the know-how to maximize company assets and protect investments?
Choose an appropriate time series forecasting method, fit the model, and evaluate its performance
Fundamentals of Cost Accounting
Can your staff use cost accounting to optimize the deployment of people, resources and materials?
Fundamentals of Forecasting
Does your finance staff have the necessary skills to accurately predict revenues and costs?
Fundamentals of GRC: Governance, Risk and Compliance
Avoid surprises by connecting the dots between risks, policies, compliance mandates and overall performance.
Fundamentals of Human Resources Management
This intensive, Live Online Seminar will give you a solid overview of all aspects of HR.
Fundamentals of Purchasing for the New Buyer
Can your staff handle every step of the purchasing, vendor and materials management process?
Fundamentals of Sales Management for the Newly Appointed Sales Manager
Can your sales managers take over a sales team of rookies and pros and maximize their effectiveness?
Fundamentals of Strategic Planning
Improving strategic planning to understand what senior management is thinking and why—and increase your staff's value to the organization!
GSA-Approved-Lease Acquisition Training
Satisfy your requirement for the GSA Real Property Leasing warrants for the Public Building Service (PBS) leasing program with AMA’s GSA-approved Lease Acquisition Training (LAT) course.
High-Performance Accountability Workshop
Develop a mindset of accountability, empower yourself to succeed, and be accountable for your outcomes.
High-Performance Accountability: Guaranteeing Success for Yourself and Others
Focus on results, not activity, and empower yourself to make the right choice.
How to Be a Successful Manager as an Introvert
Get hands-on experience harnessing your strengths as an introvert
How to Build a High-Performing Team Using the MBTI® Tool and Type
Understand the key components to working effectively as a team.
How to Coach a Virtual Team
Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills.
How to Create a Project Schedule that Works
Develop a blueprint to deliver your project successfully.
How to Fill the Sales Pipeline
Proven Sales Prospecting Methods that Will Work for You
How to Flex Your Communication Style
Do people hear what you’re saying— or only how you’re saying it?
How to Manage Time, Meetings and Stress
What keeps you from getting things done during the day?
How to Prioritize and Make Decisions Like a Pro
Frantic, under pressure, can’t say no. Does this sound like you?
How to Sharpen Your Business Writing Skills
Can your employees compose powerful, professional documents that get attention and prompt action?
How to Speak Accounting
Where are they getting those numbers? If you've ever asked that question, you need Accounting 101!
How to Start a Project Right
Don’t jeopardize your project’s objectives by starting off with inaccurate and unrealistic baselines for scope, timeline, costs and quality.
How to Successfully Execute a Project Plan
Are you ready to deliver on the promise of your project?
How to Turn Data into Compelling Visual Presentations
Visually and clearly present data and the message it represents.
How to Write a Killer Marketing Plan
Does your staff have the tools to execute a more powerful, better, smarter marketing plan?
Influencing Skills Workshop
Get results working through others, regardless of your positional power.
Information Technology Project Management
Can your staff optimize IT development/delivery processes to quickly bring projects online, on budget?
Instructional Design for Trainers
Do your trainers create valuable programs, from task analysis to learning objectives and module design?
Internal Consulting Skills Workshop
Step in to bring about change and add value.
Interpersonal Skills for Managers
Improving communication skills means improving every aspect of work relationships.
Introduction to Statistical Modeling
Construct and interpret linear statistical models involving multiple variables and co-variates
Inventory Management Techniques: Planning, Replenishment and Activities Control
Can your staff improve inventory turnover ratio and transform frozen assets into cash?
Launching and Managing Strategic Alliances and Partnerships
Can your staff create a high-performance team and spearhead a successful collaboration?
Leadership and Team Development for Managerial Success
Does your staff have the crucial leadership skills that are key to a motivated workforce?
Leadership Development for Women
For women looking to advance their careers, sobering realities need to be considered and addressed.
Leadership Skills and Team Development for IT and Technical Professionals
Master the art of IT and technical leadership with these essential “people” skills.
Leadership Skills for Supervisors
Can your staff get the support of individuals and groups to solve problems?
Leading at the Speed of Trust
Accelerate performance and reduce waste by building leadership trust.
Leading Virtual and Remote Teams
For virtual or remote teams to succeed, the team leader must successfully apply special insights and techniques to guide performance and work relationships.
LEAN Process Improvement
Apply LEAN fundamentals to reduce inefficiencies, lower costs, and increase revenue.
Leveraging Social Media to Engage Customers and Build Your Brand
Are your employees tapping into the amazing potential of the Web to turn users into customers?
Management Skills for Administrative Professionals
With tighter budgets and staff reductions, you have even more responsibilities than before.
Managing Chaos Workshop: Setting Priorities and Making Decisions Under Pressure
Within the chaos, there are things you can control.
Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals
Can your staff cope with information overload and still produce effective results?
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Master the challenges of an expanding workload and perpetual change!
Managing Emotions in the Workplace®: Strategies for Success
Give your staff practical techniques to manage workplace stress and improve performance
Managing Projects Using Microsoft® Project 2013
This live online seminar gives you intensive, hands-on training for using the powerful Microsoft Project tool.
Managing Today’s IT and Technical Professionals
Managing information technology professionals demands a whole new set of skills.
Moving Ahead: Breaking Behavior Patterns That Hold You Back
Changing professional image by overcoming destructive workplace behavior.
Negotiation Skills Workshop
Adopt a win-win approach that fosters positive relationships and achieves desired business outcomes.
Organizing Your Work: New Techniques for Administrative Professionals
Ensure that your administrative staff is prepared for tougher job challenges with new organizational skills.
Painless Performance Management
Managing Your Employees to Meet Organizational Goals
Partnering with Your Boss: Strategic Skills for Administrative Professionals
Are your skills keeping up with your boss’s demands?
Planning and Developing New Products
Can your staff screen and evaluate new ideas and bring innovation to market quickly?
Planning and Forecasting Organizational Expenses
Develop more accurate budgets by minimizing the effects of unexpected events.
Polishing Your Professional Image
Help your staff advance their career and differentiate themselves with a distinctive presence.
Powerful Communication Techniques
Don't hem and haw! Communicate effectively throughout the organization.
Can your staff demonstrate the basics of good presentation delivery skills?
Predictive Analytics 1—Machine Learning Tools
Understand data mining using two key predictive modeling applications—classification and prediction
Predictive Analytics 2- Neural Nets and Regression
Understand what predictive modeling can do for your organization, undertake pilots, and collaborate with technical experts.
Presentation Skills Workshop
Transform yourself from inexperienced speaker to skilled presenter.
Principles of Professional Selling
Thousands of salespeople have prospered by attending AMA's most popular professional sales training seminar
Process Management: Applying Process Mapping to Analyze and Improve Your Operation
Does your staff have the tools to successfully implement business improvements?
Project Management for Administrative Professionals
Can your staff deal with complexity and conflicting demands on their time and talent?
Project Management Simulation Workshop
Turn theory into practice with a team-based, time-sensitive project simulation.
Project Stakeholder Management
Build trust through good communication, keeping projects on time, on budget, in scope while better managing project scope creep.
Project Team Leadership: Building Commitment Through Superior Communication
Can your employees build high-performing spirited teams?
Develop higher-level, up-to-date leadership skills in purchasing and sourcing.
Recruiting, Interviewing and Selecting Employees
Do your employees have the know-how to avoid making the wrong hiring decision?
Risk Simulation and Queuing
Make optimal decisions by incorporating information derived from models
Secrets to Boosting Productivity
Take back your time with specific tactics to keep you sharp and focused.
Selling to Major Accounts-A Strategic Approach
Can your staff get the best ROI on their investment of time, effort and money and land big accounts?
Statistics 1 – Probability and Study Design
Demystify traditional formulas and understand statistical inference
Statistics 2 – Inference and Association
Test hypotheses and compute confidence intervals for proportions and means
Strategic Agility and Resilience: Embracing Change to Drive Growth
Can your people lead with greater foresight and adopt entrepreneurial thinking?
Strategic Project Management
Develop and successfully lead a project strategy that supports business goals.
Strategic Sales Negotiations
Can your sales teams influence buyer perceptions to close more sales?
Develop a strategic mindset to increase the success of your strategic plans.
Strategic Workforce Planning: Defining and Fulfilling Business Requirements
Launch a sustainable strategic workforce planning process.
Strategy Execution: Getting It Done
Can your staff accomplish what most can't—the successful implementation of strategic goals?
Successful Product Management
Does your staff have the “hard business skills and “soft” people skills to succeed as a product manager?
Successfully Applying the MBTI® Assessment: A Hands-on Refresher
Brush up on the fundamental concepts of using the MBTI® Assessment and Personality Type
Succession Planning: Developing Leaders from Within
Ensure your organization always has well-trained, experienced people in key positions.
Technical Project Management
A best-selling seminar to identify and apply project management methods, skills, tools and techniques to improve project quality and performance.
Territory and Time Management for Salespeople
Are inefficiencies robbing your staff of time and money?
The 7 Habits Leader Implementation: Coaching Your Team to Higher Performance
Get tools and a process for implementing the 7 Habits in your organization
The 7 Habits of Highly Effective People® for Managers
Cultivate effectiveness, lead with excellence and transform your team for breakthrough results.
The 8th Habit®: Unleashing the Greatness in Yourself and Others
How you and everyone in your organization can make the most of ALL their talents and skills.
The Controller’s Job in Today’s Environment
Does your staff have the technical, accounting, automation and management know-how to succeed?
The Effective Facilitator: Maximizing Involvement and Results
Can your team bring out the best in individuals and orchestrate successful group efforts?
The Psychology of Management: Why People Do What They Do
Understand and harness the inner workings of the subconscious mind.
The Virtual Trainer: Success Strategies for Facilitating Live Online Training
Prepare, develop and deliver highly engaging online learning experiences.
Time Management Workshop
Discover how to eliminate time-wasters and watch your personal productivity soar.
Tips for Giving and Receiving Feedback
Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference.
Tools and Techniques for Mastering Data
Make smarter business decisions using these powerful data analysis methods.
Training the Trainer
Do your employees have the platform skills and expertise to create and deliver effective programs?
Unlimited Sales Success: Mastering the New Realities of Selling
Developed in collaboration with Brian Tracy, based on his research and book Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible
What Got You Here Won't Get You There
Developed with Marshall Goldsmith based on his bestselling book
Workforce Metrics and Analytics: Driving Business Results with Data
Get knowledge and resources to implement effective workforce metrics and analytics.
Writing for the Web
Creating online content that connects with readers and motivates them to act
Managing Your Workload: How to Prioritize When Everything Is Important -- Oct-14-2014
Here’s how you can juggle the multiple priorities competing for your time, attention and energy!
Project Management for the Accidental Project Manager—A Basic “How-to” Approach -- Oct-09-2014
Practical advice, a simple process, and easy-to-use software for successfully managing projects
How to Project Confidence with Demanding People -- Oct-02-2014
Powerful tactics help you present yourself and communicate naturally yet assertively
Crash Course for New Managers -- Sep-09-2014
Get Your Management Career Off On the Right Foot
How to Be a Successful Manager as an Introvert -- Aug-28-2014
Practical tips to raise your visibility even if you're not a schmoozer
How to Write a Darn Good Email -- Aug-26-2014
Maximize today’s number one tool for business communication.
Creating Friction-Free Relationships: Tools for Working with Anyone -- Aug-12-2014
Tactics for getting others to cooperate and help accomplish your objectives
From Chaos to Control: How to Be Resilient to Workplace Stress -- Jul-22-2014
Practical tools to be resilient to work-related stresses that hurt your performance and productivity.
Difficult Performance Reviews: How to Turn Painful Conversations into Positive Results -- Feb-18-2014
How to deliver positive feedback in your toughest conversations of the year
Hiring for High Emotional Intelligence: How to Use the EQ Interview Process -- Jun-18-2013
EQ is a key attribute that you must determine before you make an offer
How to Solve Employee Performance Problems -- Oct-23-2012
Turn around difficult employees while generating greater engagement and accountability
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