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The training resources below qualify for IACET. Visit the specific product page to view credit values.
AMA’s 2-Day Business Writing Workshop
Take the strain out of composing any kind of document!
AMA’s Comprehensive Project Management Workshop
In just five days, refresh your PM expertise and chart a journey toward PM certification.
AMA's 5-Day ''MBA'' Workshop
Get grounded in the essential elements of high-level business courses in just one week.
Assertiveness Training for Women in Business
Speak out with confidence—while getting the respect you deserve
Building Better Work Relationships: New Techniques for Results-oriented Communication
Learn why successful work relationships help build successful careers!
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Demonstrate Clearer and More Effective Thinking in Business
Developing Executive Leadership
Deepen your self-awareness with executive leadership training and empower your staff to improve performance!
Effective Executive Speaking
Speak, present and communicate with poise, power and persuasion.
Effective Technical Writing
Convey technical content to any audience through specific, clear and concise writing
Essentials of Project Management for the Nonproject Manager
Learn and apply basic elements of PM to your job to support project success.
Expanding Your Influence: Understanding the Psychology of Persuasion
How can one person get someone to do something with ease, while it’s an uphill battle for someone else?
Fundamental Selling Techniques for the New or Prospective Salesperson
Start your sales career the right way—with this intensive introduction to selling.
Fundamentals of Finance and Accounting for Non-Financial Managers
Acquire Essential Finance Skills in 3 Days
Fundamentals of Marketing: Your Action Plan for Success
If you’re new to marketing and need a basic—yet thorough—overview, this seminar is for you.
Getting Results Without Authority
How do you influence people who don’t work for you to get the results you need?
How to Communicate with Diplomacy, Tact and Credibility
Be a consistently professional communicator—even in difficult circumstances.
Improve Your Analytical Skills: Making Information Work for You
Quickly synthesize data, determine implications and make informed decisions.
Improving Your Managerial Effectiveness
Develop proactive approaches to meet complex challenges with your team.
Improving Your Project Management Skills: The Basics for Success
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle.
Leading with Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence—Selected Writings
Making the Transition from Staff Member to Supervisor
Effectively and smoothly manage the change in your role.
Making the Transition to Management
Gain the foundation for a new career!
Management Skills for New Managers
Gain the core management skills you need to succeed!
Management Skills for New Supervisors
Develop the crucial management tools to help fully lead and motivate your team to higher productivity.
Moving from an Operational Manager to a Strategic Leader
Seize this opportunity to anticipate, initiate and manage change.
Negotiating to Win
Gain the skills, insights and competencies required in all negotiations—in every industry—at every level.
Preparing for Leadership: What it Takes to Take the Lead
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.
Responding to Conflict: Strategies for Improved Communication
Increase your success by proactively and positively managing conflict.
Situational Leadership® II Workshop
Specially developed for AMA by The Ken Blanchard Companies®
Develop the best strategic planning to support your company’s goals.
Strategies for Developing Effective Presentation Skills
Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter.
Successfully Managing People
Move your team to higher performance
Taking on Greater Responsibility: Step-up Skills for Nonmanagers
Gaining new skills is the first step to meeting new job demands!
The 5 Choices to Extraordinary Productivity
Bring your best self to work with this unique productivity process.
The 7 Habits of Highly Effective People® Signature Edition 4.0
Live the seven habits of highly effective people to create dramatic change in your life and improve your personal effectiveness.
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
It's a fact of organizational life: Leadership communication goes hand-in-hand with success—and the effective application of this skill is particularly essential in an uncertain economy when painful business decisions are made daily.
Get more of the right things done.
3 Steps to Exceptional Critical Thinking
Did you know... Critical thinking is one of the most sought-after skills in business today! How do you measure up?
Achieving Leadership Success Through People
Lead more effectively by creating rapport, synergy and two-way trust.
Advanced Leadership Communication Strategies
Through effective leadership communication, motivate action at every level and influence even the toughest executives, customers, subordinates and stakeholders.
Advanced Sales Management
This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success!
Advanced Training Strategies and Techniques
Take your training skills from good to great.
AMA Business Boot Camp: Management and Leadership Essentials
Get a quick, intensive drill in the skills every manager needs.
AMA’s Advanced Course in Strategic Marketing
Competitor-proof your company with strategic marketing!
AMA’s Advanced Executive Leadership Program
An intensive three-day executive leadership training event that explores your role as a leader, visionary and strategic thinker!
AMA’s Advanced Financial Modeling and Forecasting Workshop
Build more powerful and more accurate forecasting models to better analyze financial data, predict revenues and costs, assess risks—and justify critical business decisions.
AMA’s Budgeting Workshop
Learn to create an accurate operating budget that helps your company achieve its goals.
AMA’s Business Grammar Workshop
Avoid costly and embarrassing mistakes in all types of business writing.
AMA’s Course on Financial Analysis
Master financial analysis and keep your profit outlook right on the money.
AMA’s Course on Mergers and Acquisitions
You’ll cover all the crucial elements that can make or break a merger or acquisition…“preview” the types of problems you’re likely to encounter…and learn how to avoid the common pitfalls in mergers and acquisitions.
AMA’s Finance Workshop for Non-Financial Executives
From finance basics to understanding the essence of cash flow to corporate value creation, this comprehensive program covers all aspects of corporate finance.
AMA’s PMP® Exam Prep Express
AMA’s PMP exam prep seminar has resulted in a 100% PMP exam pass rate reported by past attendees!
AMA's Employment Law Course: Avoiding the Legal Pitfalls of EEO, FMLA and ADA
This interactive and case-study-centered employment law seminar combines a comprehensive overview of employee discrimination/EEO, the Family Medical Leave Act and the Americans with Disabilities Act.
Analytical Thinking and Problem Solving
Get powerful problem-solving skills to more successfully reason through business problems
Gain more confidence, decisiveness and respect with assertiveness training!
Assertiveness Training for Managers
Learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
Best Practices for the Multi-Project Manager
Put the best concepts, tools and techniques available for multi-project management to work for you and your organization!
Branding EQ: Creating Brand Loyalty
Apply emotion-based principles of strong brands to increase business success.
Business Conversation Skills for the Multilingual Professional
Express your ideas directly and clearly using the conventions of American verbal and nonverbal communication.
Business Writing for the Multilingual Professional
Produce English-language documents that any reader can easily understand and that achieve your intended results.
Change Management Workshop
Motivate others in the face of uncertainty and communicate in a manner that inspires optimal productivity.
Coaching and Counseling for Outstanding Job Performance
Enhance the potential of every employee to become more effective, productive and committed.
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules
Coaching: A Strategic Tool for Effective Leadership
Get skills for coaching employees to improve the effectiveness of individuals and teams!
Collaborative Leadership Skills for Managers
Developing a collaborative style to enhance team commitment and individual performance.
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Communication Boot Camp
Text messaging, emails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?
Confidence-Building Skills for Women
Learn how to handle yourself in just about any situation!
Conflict Management Workshop
Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations?
Confronting the Tough Stuff
Effectively manage timely “real-life” challenges to increase your value and effectiveness.
Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
Build and support a more positive and productive workplace climate.
Creativity and Innovation: Unleash Your Potential for Greater Success
Discover new ways to break through mental barriers, ho-hum thinking and roadblocks
Critical Thinking Workshop
To stay competitive, you must nail down this skill!
Customer Service Excellence: How to Win and Keep Customers
Providing customer service excellence is what will keep your customers coming back.
Customer Service Workshop
Secure an overall competitive advantage through distinctive customer service.
Data As a Strategic Asset: A Customer-Focused Approach
Developed with IBM® exclusively for AMA
Decision Making: Getting It Right
Decide crucial matters with clarity and confidence.
Decision Trees and Rule-Based Segmentation
Learn the two main styles of generating rules, a key aspect of data mining
Delegation Boot Camp
Learn to entrust your work to others.
Developing Effective Business Conversation Skills
Master conversational skills to get attention and gain credibility.
Developing Your Collaborative Skills
Increase your success and improve your professional relationships.
Developing Your Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence—Selected Writings
Doing it All: How to Stay Focused and Engaged
Develop self-direction skills to maximize your productivity regardless of distractions so you can get focused and stay focused.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Emotional Intelligence Workshop
Understand the connection between emotions and actions.
Facilitating an Effective Strategic Planning Session
Efficiently prepare and run strategic planning sessions that produce real results.
Fixed Asset Accounting
In this accounting seminar you'll learn to maximize your bottom line by discovering everything you need to know about your company’s fixed assets.
Choose an appropriate time series forecasting method, fit the model, and evaluate its performance
Fundamentals of Cost Accounting
Know where every dollar goes—learn how to implement an effective cost accounting system
Fundamentals of Forecasting
Get the basic skills you need to accurately predict revenues and costs.
Fundamentals of Human Resources Management
This intensive, hands-on seminar will give you a solid overview of all aspects of HR.
Fundamentals of Purchasing for the New Buyer
Increase your company's savings through better purchasing techniques
Fundamentals of Sales Management for the Newly Appointed Sales Manager
You’re a new sales manager, taking over a sales team with both rookies and pros.
Fundamentals of Strategic Planning
Improve your knowledge of strategic planning to understand what senior management is thinking and why—and increase your value to your organization!
GSA-Approved Lease Acquisition Training
Satisfy your requirement for the GSA Real Property Leasing warrants for the Public Building Service (PBS) leasing program with AMA’s GSA-approved Lease Acquisition Training (LAT) course.
High-Performance Accountability Workshop
Develop a mindset of accountability, empower yourself to succeed, and be accountable for your outcomes.
High-Performance Accountability: Guaranteeing Success for Yourself and Others
Focus on results, not activity, and empower yourself to make the right choice.
How to Build a Persuasive Power Base
Do you need to get work done through others?
How to Coach a Virtual Team
Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills.
How to Create a Project Schedule that Works
Don’t know where to start? Not sure where you’ll end up? When you map out the start and finish of your project, you've created a blueprint for success.
How to Fill the Sales Pipeline
Feel like you're spinning your wheels? Running low on motivation? Don’t waste energy wooing the wrong prospects.
How to Flex Your Communication Style
Do people hear what you’re saying— or only how you’re saying it?
How to Manage Time, Meetings and Stress
Imprisoned in unproductive and unnecessary meetings? What about the mountain of work on your desk and the voicemails and emails that await you? Panicking because you’re running out of time?
How to Prioritize and Make Decisions Like a Pro
Frantic, under pressure, can’t say no. Does this sound like you?
How to Sharpen Your Business Writing Skills
Get the business writing skills to compose powerful, professional documents that get attention and prompt action.
How to Speak Accounting
Where are they getting those numbers? If you've ever asked that question, you need Accounting 101!
How to Start a Project Right
Don’t jeopardize your project’s objectives by starting off with inaccurate and unrealistic baselines for scope, timeline, costs and quality.
How to Successfully Execute a Project Plan
Don't let your project get derailed! Take steps NOW to get your project off the ground the right way.
How to Turn Data into Compelling Visual Presentations
Visually and clearly present data and the message it represents.
How to Write a Killer Marketing Plan
Master tools that can help you develop and execute a more powerful, successful marketing plan
How to Write Effective Business Reports
Create business reports that communicate clearly and concisely.
Influencing Skills Workshop
Get results working through others, regardless of your positional power.
Information Technology Project Management
Master the skills needed for top-notch IT project management!
Instructional Design for Trainers
Gain a practical, proven-in-action method for creating innovative and successful training programs.
Internal Consulting Skills Workshop
Step in to bring about change and add value.
Interpersonal Skills for Managers
Improve your communication skills—and every aspect of your work relationships.
Introduction to Social Network Analysis
Explore a mix of quantitative and qualitative methods for describing, measuring, and analyzing social networks
Introduction to Statistical Modeling
Construct and interpret linear statistical models involving multiple variables and co-variates
Inventory Management Techniques: Planning, Replenishment and Activities Control
These inventory management techniques will improve your inventory turnover ratio and transform frozen assets into cash!
Launching and Managing Strategic Alliances and Partnerships
If your organization has forged strategic alliances—or is planning to—you can’t afford to miss this information-packed session.
Leadership and Team Development for Managerial Success
Get leadership skills for managers to inspire and influence your people to achieve team goals!
Leadership Development for Women
For women looking to advance their careers, sobering realities need to be considered and addressed.
Leadership Skills and Team Development for IT and Technical Professionals
Each year, hundreds of technical professionals gain the “people” skills they need to master the art of leadership at this powerful seminar!
Leadership Skills for Supervisors
Get the skills that propel you to the next level of success.
Leading at the Speed of Trust
Accelerate performance and reduce waste by building leadership trust.
Leading Virtual and Remote Teams
Lead cohesive long-distance teams that can actually outperform face to face teams
Leveraging Social Media to Engage Customers and Build Your Brand
Today’s web is a more powerful marketing tool than ever. Are you tapping into its amazing potential to turn users into customers?
Management Skills for Administrative Professionals
Enhance your performance with management and leadership capabilities.
Managing Chaos Workshop: Setting Priorities and Making Decisions Under Pressure
Within the chaos, there are things you can control.
Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals
This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
How to manage more effectively in a constantly changing environment
Managing Emotions in the Workplace®: Strategies for Success
Understand how emotions affect your job performance—and learn practical techniques to manage them.
Managing Projects Using Microsoft® Project 2013
This live online seminar gives you intensive, hands-on training for using the powerful Microsoft Project tool.
Managing Today’s IT and Technical Professionals
Managing information technology professionals demands a whole new set of skills.
Moving Ahead: Breaking Behavior Patterns That Hold You Back
You may be your career's worst enemy. Change your professional image by overcoming destructive workplace behavior!
Negotiation Skills Workshop
Adopt a win-win approach that fosters positive relationships and achieves desired business outcomes.
Organizing Your Work: New Techniques for Administrative Professionals
Tackle the tougher job challenges of today’s workplace with new organizational skills.
Painless Performance Management
Fear and dread? Don’t even know where to begin? Does this describe your reaction when HR sends the message, “It’s that time of year again”?
Partnering with Your Boss: Strategic Skills for Administrative Professionals
Get more out of your work by partnering with your boss!
Planning and Developing New Products
When it comes to new product development, it can be a long haul from concept to profitability.
Planning and Forecasting Organizational Expenses
Develop more accurate budgets by minimizing the effects of unexpected events.
Polishing Your Professional Image
Advance your career and differentiate yourself with a distinctive presence.
Powerful Communication Techniques
Don't hem and haw! Communicate effectively throughout the organization.
Bring more professionalism and self-assurance to your presentations.
Predictive Analytics 2- Neural Nets and Regression
Understand what predictive modeling can do for your organization, undertake pilots, and collaborate with technical experts.
Presentation Skills Workshop
Transform yourself from inexperienced speaker to skilled presenter.
Principles of Professional Selling
Thousands of salespeople have prospered by attending AMA’s most popular professional sales training seminar.
Process Management: Applying Process Mapping to Analyze and Improve Your Operation
You can develop the best business strategy and hire the best talent but without the right process management you could still fail!
Project Management for Administrative Professionals
Is there an advantage to learning project management for administrative professionals? Yes!
Project Management Simulation Workshop
Turn theory into practice with a team-based, time-sensitive project simulation.
Project Stakeholder Management
Build trust through good communication, keeping projects on time, on budget, in scope while better managing project scope creep.
Project Team Leadership: Building Commitment Through Superior Communication
Create more successes through enhanced project leadership, communication and negotiation skills.
Recruiting, Interviewing and Selecting Employees
The everything you need to know before you say you're hired seminar.
Risk Simulation and Queuing
Make optimal decisions by incorporating information derived from models
Secrets to Boosting Productivity
You're getting things done, right? All but the big, important stuff, that is! Overcome bad habits and take back your time.
Selling to Major Accounts-A Strategic Approach
Calling on major accounts is time-consuming and risky. With account management training, develop the strategy that will get you the best return on your investment!
Statistics 1 – Probability and Study Design
Demystify traditional formulas and understand statistical inference
Statistics 2 – Inference and Association
Test hypotheses and compute confidence intervals for proportions and means
Strategic Agility and Resilience: Embracing Change to Drive Growth
Enhance your ability to respond to complex and unpredictable business changes by mastering the competencies of agile leadership!
Strategic Sales Negotiations
Today’s purchasers are more attuned to the “real value” of what they’re buying.
Develop a strategic mindset to increase the success of your strategic plans.
Strategic Workforce Planning: Defining and Fulfilling Business Requirements
Launch a sustainable strategic workforce planning process.
Strategy Execution: Getting It Done
Get the skills and knowledge to accomplish what so many others don’t—the successful implementation of strategic goals.
Successful Product Management
Gain the business skills you need to be a successful product manager!
Succession Planning: Developing Leaders from Within
Ensure your organization always has well-trained, experienced people in key positions.
Technical Project Management
A best-selling seminar for managers and team members involved in technical project management!
Territory and Time Management for Salespeople
Learn to make the most productive use of your time as you mine your territory for sales!
The 7 Habits of Highly Effective People® for Managers
Cultivate effectiveness, lead with excellence and transform your team for breakthrough results.
The 8th Habit®: Unleashing the Greatness in Yourself and Others
How can you and everyone in your organization make the most of ALL your talents and skills?
The Controller’s Job in Today’s Environment
Volatile times require corporate controllers to contribute far more to their company’s financial policy. Here’s how to do it.
The Effective Facilitator: Maximizing Involvement and Results
Become a meeting facilitator who brings out the best in individual and team performance.
The Psychology of Management: Why People Do What They Do
Understand and harness the intrinsic power of human nature.
The Virtual Trainer: Success Strategies for Facilitating Live Online Training
Prepare, develop and deliver highly engaging online learning experiences.
Time Management Workshop
Discover how to eliminate time-wasters and watch your personal productivity soar.
Tips for Giving and Receiving Feedback
Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference.
Tools and Techniques for Mastering Data
Make smarter business decisions using these powerful data analysis methods.
Training the Trainer
It's not enough to train the workforce, you also have to train the trainer.
Unlimited Sales Success: Mastering the New Realities of Selling
Developed in collaboration with Brian Tracy, based on his research and book Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible
What Got You Here Won't Get You There
Developed with Marshall Goldsmith based on his bestselling book
Workforce Metrics and Analytics: Driving Business Results with Data
Get knowledge and resources to implement effective workforce metrics and analytics.
Writing for the Web
Create online content that connects with readers to achieve better results.
Crash Course for New Managers -- Sep-09-2014
Get Your Management Career Off On the Right Foot
How to Be a Successful Manager as an Introvert -- Aug-28-2014
Practical tips to raise your visibility even if you're not a schmoozer
How to Write a Darn Good Email -- Aug-26-2014
Maximize today’s number one tool for business communication.
Creating Friction-Free Relationships: Tools for Working with Anyone -- Aug-12-2014
Tactics for getting others to cooperate and help accomplish your objectives
Project Management for the Accidental Project Manager—A Basic “How-to” Approach -- Aug-07-2014
Practical advice, a simple process, and easy-to-use software for successfully managing projects
How to Project Confidence with Demanding People -- Jul-29-2014
Powerful tactics help you present yourself and communicate naturally yet assertively
From Chaos to Control: How to Be Resilient to Workplace Stress -- Jul-22-2014
Practical tools to be resilient to work-related stresses that hurt your performance and productivity.
Managing Your Workload: How to Prioritize When Everything Is Important -- Jul-15-2014
Here’s how you can juggle the multiple priorities competing for your time, attention and energy!
Difficult Performance Reviews: How to Turn Painful Conversations into Positive Results -- Feb-18-2014
How to deliver positive feedback in your toughest conversations of the year
Hiring for High Emotional Intelligence: How to Use the EQ Interview Process -- Jun-18-2013
EQ is a key attribute that you must determine before you make an offer
How to Solve Employee Performance Problems -- Oct-23-2012
Turn around difficult employees while generating greater engagement and accountability
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