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The training resources below qualify for IACET. Visit the specific product page to view credit values.
AMA’s 5-Day “MBA” Workshop
All the essential elements of high-level business courses in just 5 days
AMA’s PMP® Exam Prep Express
Give your staff the hands-on prep seminar with 100% exam pass rate reported by past attendees.
Assertiveness Training for Women in Business
Help strengthen your female staffs leadership ability and image by learning essential assertiveness skills.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Are barriers blocking your employees from communicating to get results?
Developing Executive Leadership
Can your employees focus on the big picture and uphold high standards while wearing many hats?
Effective Executive Speaking
Can your executives communicate with poise, power and persuasion?
Expanding Your Influence: Understanding the Psychology of Persuasion
Getting buy-in from others is no simple matter
Fundamental Selling Techniques for the New or Prospective Salesperson
Can your staff earn the business…deliver the business…and manage the relationship?
Fundamentals of Marketing: Your Action Plan for Success
Do your employees think like marketers and apply marketing principles and practices?
Getting Results Without Authority
Can your employees influence, persuade and collaborate effectively?
How to Communicate with Diplomacy, Tact and Credibility
Be a consistently professional communicator—even in difficult circumstances
Improving Your Managerial Effectiveness
Developing proactive approaches to meet complex challenges in the team environment.
Improving Your Project Management Skills: The Basics for Success
Have your employees mastered the tools and techniques to move a project through all phases to completion, on time and on budget?
Information Technology Project Management
Can your staff optimize IT development/delivery processes to quickly bring projects online, on budget?
Leading with Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence® —Selected Writings
Leveraging Social Media to Engage Customers and Build Your Brand
Are your employees tapping into the amazing potential of the Web to turn users into customers?
Making the Transition from Staff Member to Supervisor
Do your new supervisors know how to build credibility and establish relationships with peers, colleagues and managers?
Making the Transition to Management
Give your staff the foundation to transition effectively to their new responsibilities
Management Skills for Administrative Professionals
Does your administrative staff want to gain control of their workload and workday?
Management Skills for New Managers
Do your new managers have the crucial communication and delegation skills correlated with top performance?
Management Skills for New Supervisors
Have your new supervisors mastered the four basic management competencies to position their team for success?
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Give your staff the tools they need to manage more effectively in a constantly changing environment.
Negotiating to Win
Do your people negotiate the best possible terms for your group or company?
Principles of Professional Selling
Thousands of salespeople have prospered by attending AMA's most popular professional sales training seminar
Strategies for Developing Effective Presentation Skills
Transform inexperienced speakers into confident presenters.
Successfully Managing People
Can your people resolve conflicts, energize the team and transform resistance into support?
The 7 Habits of Highly Effective People®
Develop a new outlook and create dramatic change.
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
Can your leaders craft compelling messages that inspire action—and produce results?
Are your employees feeling overwhelmed? Do they need to refocus their priorities?
Achieving Leadership Success Through People
Does your staff lead by creating rapport, synergy and two-way trust?
Advanced Leadership Communication Strategies
Does your staff have “the right stuff” to influence, persuade, motivate and win over key stakeholders?
Advanced Sales Management
Do your sales managers have the leadership, communication and team-building skills to ensure success?
Advanced Training Strategies and Techniques
Help your staff take their training skills from good to great.
AMA Business Boot Camp: Management and Leadership Essentials
Get a quick, intensive drill in the skills every manager needs.
AMA’s 2-Day Business Writing Workshop
Take the strain out of composing any kind of document!
AMA’s Advanced Course in Strategic Marketing
Does your staff have the marketing savvy to identify and exploit major growth opportunities?
AMA’s Advanced Executive Leadership Program
Do your employees have the vision, values and ethics to shape organizational excellence?
AMA’s Advanced Financial Modeling and Forecasting Workshop
Can your staff build the model…generate the forecast…and drive the business?
AMA’s Budgeting Workshop
Does your staff know how their management decisions translate into dollars and cents?
AMA’s Business Grammar Workshop
Help your staff avoid costly and embarrassing mistakes in all types of business writing.
AMA’s Comprehensive Project Management Workshop
Give your people a complete arsenal of PM competencies and chart their journey toward certification.
AMA’s Course on Financial Analysis
Can your staff interpret financial indicators and benchmarks for optimal resource allocation?
AMA’s Course on Mergers and Acquisitions
Does your staff have the M & A negotiation edge they need?
AMA’s Finance Workshop for Nonfinancial Executives
Is your staff prepared to make powerful, informed business decisions?
AMA’s Insurance and Risk Management Workshop
Insurance costs too high? Give your staff the know-how to reign them in without undue risk or fear of the unexpected.
AMA’s Myers-Briggs Type Indicator® (MBTI®) Certification Program
Get certified to administer the world's most widely used personality assessment.
AMA's Employment Law Course: Avoiding the Legal Pitfalls of EEO, FMLA and ADA
Can your staff recruit, hire, discipline and fire employees without incurring costly litigation?
Analytical Thinking and Problem Solving
Powerful skills for your team to more successfully reason through business problems
Gain more confidence, decisiveness and respect through assertiveness
Assertiveness Training for Managers
Help your managers learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
Best Practices for the Multi-Project Manager
Can your staff ace multiple project assignments by balancing time and resources?
Branding EQ: Creating Brand Loyalty
Apply emotion-based principles of strong brands to increase business success.
Building a Center of Expertise in Workforce Planning and Analytics
Learn to design and implement a workforce analytics and planning COE.
Business Conversation Skills for the Multilingual Professional
Is your staff familiar with the conventions of American verbal and nonverbal communication?
Business Writing for Administrative Professionals
Can your staff convey ideas and information in English-language documents with clarity and precision?
Business Writing for the Multilingual Professional
Can your staff convey ideas and information in English-language documents with clarity and precision?
Coaching and Counseling for Outstanding Job Performance
Can your managers bring out the best in their staff?
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules
Coaching: A Strategic Tool for Effective Leadership
Are your leaders armed with the coaching skills to improve the effectiveness of individuals and teams?
Collaborative Leadership Skills for Managers
Is encouraging involvement, enhancing team commitment and advancing individual performance in your staff’s skill set?
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Communication Boot Camp
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.
Confronting the Tough Stuff-Management Skills for Supervisors
Give your staff the tools they need when facing upheaval, uncomfortable and challenging situations
Conquering Today’s Executive Challenges
Be a stand-out leader who gets the impossible done.
Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
Build and support a more positive and productive workplace climate.
Creativity and Innovation: Unleash Your Potential for Greater Success
Discover new ways to break through mental barriers, ho-hum thinking and roadblocks
When faced with tough challenges, do your employees arrive at the best business decision?
Customer Service Excellence: How to Win and Keep Customers
Does your team have the skills to deliver the kind of service that will keep customers coming back?
Data As a Strategic Asset: A Customer-Focused Approach
Developed with IBM® exclusively for AMA
Delegation Boot Camp
Does your staff understand the fine points of entrusting their work to others?
Demystifying Decision Making: Getting It Right
Empower your staff to make focused, better-informed decisions with clarity and confidence
Developing Effective Business Conversation Skills
Does your team possess the conversation skills required to get buy-in for their ideas, make better informed decisions and obtain committed action from others?
Developing Your Collaborative Skills
Give your staff the skills they need to collaborate more effectively with co-workers.
Developing Your Emotional Intelligence
Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence—Selected Writings
Doing it All: How to Stay Focused and Engaged
Help your staff develop self-direction skills to maximize their productivity regardless of distractions.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Effective Technical Writing
Can your employees present complex information with precision and clarity?
Essentials of Project Management for the Nonproject Manager
Does your staff have the basic PM know-how to support project success?
Facilitating an Effective Strategic Planning Session
Efficiently prepare and run strategic planning sessions that produce real results.
Fixed Asset Accounting
Does your staff have the know-how to maximize company assets and protect investments?
Fundamentals of Cost Accounting
Can your staff use cost accounting to optimize the deployment of people, resources and materials?
Fundamentals of Finance and Accounting for Nonfinancial Managers
Do your employees have the financial acumen to understand what drives financial performance and bottom line results?
Fundamentals of Forecasting
Does your finance staff have the necessary skills to accurately predict revenues and costs?
Fundamentals of Human Resources Management
Is your staff well-versed in the HR essentials from compensation to compliance?
Fundamentals of Purchasing for the New Buyer
Can your staff handle every step of the purchasing, vendor and materials management process?
Fundamentals of Sales Management for the Newly Appointed Sales Manager
Can your sales managers take over a sales team of rookies and pros and maximize their effectiveness?
Fundamentals of Strategic Planning
Improving strategic planning to understand what senior management is thinking and why—and increase your staff's value to the organization!
High-Performance Accountability: Guaranteeing Success for Yourself and Others
Focus on results, not activity, and empower yourself to make the right choice.
How to Sharpen Your Business Writing Skills
Can your employees compose powerful, professional documents that get attention and prompt action?
How to Turn Data into Compelling Visual Presentations
Visually and clearly present data and the message it represents.
How to Write a Killer Marketing Plan
Does your staff have the tools to execute a more powerful, better, smarter marketing plan?
Import/Export Procedures and Documentation
Can your staff send/receive products on time—and avoid the pitfalls of improper documentation?
Improve Your Analytical Skills: Making Information Work for You
Assess and synthesize information so it’s more useful and meaningful..
Instructional Design for Trainers
Do your trainers create valuable programs, from task analysis to learning objectives and module design?
Interpersonal Skills for Managers
Improving communication skills means improving every aspect of work relationships.
Inventory Management Techniques: Planning, Replenishment and Activities Control
Can your staff improve inventory turnover ratio and transform frozen assets into cash?
Launching and Managing Strategic Alliances and Partnerships
Can your staff create a high-performance team and spearhead a successful collaboration?
Leadership and Team Development for Managerial Success
Does your staff have the crucial leadership skills that are key to a motivated workforce?
Leadership Development for Women
For women looking to advance their careers, sobering realities need to be considered and addressed.
Leadership Skills and Team Development for IT and Technical Professionals
Does your staff have the people skills to use coaching, communication and authority to manage others?
Leadership Skills for Supervisors
Can your staff get the support of individuals and groups to solve problems?
Leading at the Speed of Trust
Accelerate performance and reduce waste by building leadership trust.
Leading in a Global Environment
Let your staff learn to adapt their leadership style across boundaries and cultures.
Leading Virtual and Remote Teams
Many virtual teams fail. Does your staff have the specific skills to manage virtual collaboration?
Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals
Can your staff cope with information overload and still produce effective results?
Managing Emotions in the Workplace®: Strategies for Success
Give your staff practical techniques to manage workplace stress and improve performance
Managing Projects Using Microsoft® Project 2010
Can your staff use the powerful Microsoft Project tool to plan, monitor and control projects?
Managing Today’s IT and Technical Professionals
Your IT staff has the experience and the technical skills. Now, give them the management expertise to succeed.
Moving Ahead: Breaking Behavior Patterns That Hold You Back
Changing professional image by overcoming destructive workplace behavior.
Moving from an Operational Manager to a Strategic Leader
Can your employees develop a vision, anticipate trends and promote their strategic ideas?
Organizing Your Work: New Techniques for Administrative Professionals
Ensure that your administrative staff is prepared for tougher job challenges with new organizational skills.
Partnering with Your Boss: Strategic Skills for Administrative Professionals
Does your staff have the know-how to collaborate with their boss for improved productivity?
Planning and Developing New Products
Can your staff screen and evaluate new ideas and bring innovation to market quickly?
Planning and Forecasting Organizational Expenses
Develop more accurate budgets by minimizing the effects of unexpected events.
Polishing Your Professional Image
Help your staff advance their career and differentiate themselves with a distinctive presence.
Can your staff demonstrate the basics of good presentation delivery skills?
Preparing for Leadership: What it Takes to Take the Lead
Is your staff ready for leadership? Empower them with training to hit the ground running!
Process Management: Applying Process Mapping to Analyze and Improve Your Operation
Does your staff have the tools to successfully implement business improvements?
Project Management for Administrative Professionals
Can your staff deal with complexity and conflicting demands on their time and talent?
Project Stakeholder Management
Build trust through good communication, keeping projects on time, on budget, in scope.
Project Team Leadership: Building Commitment Through Superior Communication
Can your employees build high-performing spirited teams?
Recruiting, Interviewing and Selecting Employees
Do your employees have the know-how to avoid making the wrong hiring decision?
Responding to Conflict: Strategies for Improved Communication
Do you wish your staff could increase their success by proactively and positively managing conflict?
Selling to Major Accounts-A Strategic Approach
Can your staff get the best ROI on their investment of time, effort and money and land big accounts?
Situational Leadership® II Workshop
Specially developed for AMA by The Ken Blanchard Companies®
Solving Complex Business Challenges with Critical Thinking Techniques
Can your employees apply critical thinking to complex business situations?
Stepping Up to Leadership: A Course for Administrative Professionals
Is your staff ready to take on the challenge of leadership?
Strategic Agility and Resilience: Embracing Change to Drive Growth
Can your people lead with greater foresight and adopt entrepreneurial thinking?
Can your staff establish a time line and road map for preparing their strategic plan?
Strategic Sales Negotiations
Can your sales teams influence buyer perceptions to close more sales?
Develop a strategic mindset to increase the success of your strategic plans.
Strategic Workforce Planning: Defining and Fulfilling Business Requirements
Launch a sustainable strategic workforce planning process.
Strategy Execution: Getting It Done
Can your staff accomplish what most can't—the successful implementation of strategic goals?
Successful Product Management
Does your staff have the “hard business skills and “soft” people skills to succeed as a product manager?
Succession Planning: Developing Leaders from Within
Ensure your organization always has well-trained, experienced people in key positions.
Taking on Greater Responsibility: Step-up Skills for Nonmanagers
Are your employees ready to grow in their jobs and meet new job demands?
Technical Project Management
A best-selling seminar to identify and apply project management methods, skills, tools and techniques to improve project quality and performance.
Territory and Time Management for Salespeople
Are inefficiencies robbing your staff of time and money?
The 5 Choices to Extraordinary Productivity
Career demands and information overload can hurt our ability to think clearly.
The 7 Habits of Highly Effective People® for Managers
Cultivate effectiveness, lead with excellence and transform your team for breakthrough results.
The 8th Habit®: Unleashing the Greatness in Yourself and Others
How can you and everyone in your organization make the most of ALL your talents and skills?
The Controller’s Job in Today’s Environment
Does your staff have the technical, accounting, automation and management know-how to succeed?
The Effective Facilitator: Maximizing Involvement and Results
Can your team bring out the best in individuals and orchestrate successful group efforts?
The Psychology of Management: Why People Do What They Do
Understand and harness the intrinsic power of human nature.
The Virtual Trainer: Success Strategies for Facilitating Live Online Training
Prepare, develop and deliver highly engaging online learning experiences.
Tools and Techniques for Mastering Data
Make smarter business decisions using these powerful data analysis methods.
Training the Trainer
Do your employees have the platform skills and expertise to create and deliver effective programs?
What Got You Here Won't Get You There
Developed with Marshall Goldsmith based on his bestselling book
Workforce Metrics and Analytics: Driving Business Results with Data
Get knowledge and resources to implement effective workforce metrics and analytics.
Writing for the Web
Creating online content that connects with readers and motivates them to act
Creating Friction-Free Relationships: Tools for Working with Anyone -- Jan-07-2014
Tactics for getting others to cooperate and help accomplish your objectives
How to Project Confidence with Demanding People -- Dec-12-2013
Powerful tactics help you present yourself and communicate naturally yet assertively
Managing Your Workload: How to Prioritize When Everything Is Important -- Dec-03-2013
Here’s how you can juggle the multiple priorities competing for your time, attention and energy!
How to Be a Successful Manager as an Introvert -- Nov-19-2013
Practical tips to raise your visibility even if you're not a schmoozer
From Chaos to Control: How to Be Resilient to Workplace Stress -- Oct-03-2013
Practical tools to be resilient to work-related stresses that hurt your performance and productivity.
How to Write a Darn Good Email -- Sep-26-2013
Maximize today’s number one tool for business communication.
Hiring for High Emotional Intelligence: How to Use the EQ Interview Process -- Jun-18-2013
EQ is a key attribute that you must determine before you make an offer
How to Solve Employee Performance Problems -- Oct-23-2012
Turn around difficult employees while generating greater engagement and accountability
How High-Performing Teams Make Quick Decisions, Hold Fewer Meetings, and Get Way More Done -- Jun-12-2012
Boost Productivity AND Eliminate Time-Wasting Meetings!
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