American Management Association

Business Writing
Writing for the Web Seminar #2182
Create online content that connects with readers to achieve better results.

Communication Skills
AMA’s 2-Day Business Writing Workshop Seminar #2211
Take the strain out of composing any kind of document!
Assertiveness Training Seminar #2188
Gain more confidence, decisiveness and respect!
Assertiveness Training for Managers Seminar #2527
Learn how to channel assertiveness skills to interact more effectively with people throughout your organization!
Assertiveness Training for Women in Business Seminar #2528
Strengthen your leadership ability and image by learning essential assertiveness skills for women.
Building an Informal Network: How Work Really Gets Done Seminar #2103
Maximize your networking opportunities to improve individual, team and organizational results.
Building Better Work Relationships: New Techniques for Results-oriented Communication Seminar #2235
Learn why successful work relationships help build successful careers!
Business Conversation Skills for the Nonnative English Speaker Seminar #2150
Express your ideas directly and clearly using the conventions of American verbal and nonverbal communication.
Business Writing for the Nonnative English Speaker Seminar #2266
Produce English-language documents that any reader can easily understand and that achieve your intended results.
Communicating Up, Down and Across the Organization Seminar #2203
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals Seminar #2576
In today’s working environment, interpersonal and communication skills are just as important as technical abilities in achieving success.
Communication Boot Camp Seminar #2210
Text messaging…e-mails…the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?
Cross-Functional Communication: Strategies for Workplace Effectiveness Seminar #2505
Improve your business communication to increase your interpersonal skills…and your impact on the bottom line!
Developing Effective Business Conversation Skills Seminar #2109
Master conversational skills to get attention and gain credibility.
Developing Your Emotional Intelligence Seminar #2144
Enhance your self-awareness and make emotions work for you to build more productive relationships—professionally and personally—through emotional intelligence training.
Dynamic Listening Skills for Successful Communication Seminar #2271
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Effective Executive Speaking Seminar #2522
Speak, present and communicate with poise, power and persuasion.
Effective Technical Writing Seminar #2216
Improve your technical writing—without compromising your technical message!
Expanding Your Influence: Understanding the Psychology of Persuasion Seminar #2204
How can one person get someone to do something with ease, while it’s an uphill battle for someone else?
Getting Results Without Authority Seminar #2532
How do you influence people who don’t work for you to get the results you need?
How to Communicate with Diplomacy, Tact and Credibility Seminar #2206
Making your point and keeping a positive professional image is always important—but in tough economic times, business relationships often become strained. Attend this communication skills seminar and learn how to keep your professional “cool” in any situation.
How to Sharpen Your Business Writing Skills Seminar #2516
Get the business writing skills to compose powerful, professional documents that get attention and prompt action.
How to Write Fast When It's Due Yesterday Seminar #2825
Write quickly, easily and effectively—no matter how tight the deadline.
Interpersonal Skills for Managers Seminar #2575
Improve your communication skills—and every aspect of your work relationships!
Listening and Writing: Building a Foundation for Better Communication Seminar #2286
Don't risk your reputation! Learn effective interpersonal communication on paper, on the phone and face-to-face…and get the power and influence you need to succeed!
Managing Emotions in the Workplace®: Strategies for Success Seminar #2540
Understand how stress in the workplace affects your job performance—and learn practical techniques for managing emotions!
Moving Ahead: Breaking Behavior Patterns That Hold You Back Seminar #2255
You may be your career's worst enemy. Change your professional image by overcoming destructive workplace behavior!
Negotiating to Win Seminar #2513
Gain the skills, insights and competencies required in all negotiations—in every industry—at every level.
PowerPoint® Unplugged Seminar #2170
Bring more professionalism and self-assurance to your presentations.
Projecting a Positive Professional Image Seminar #2274
Communicate a winning professional image in the way you look, act and present yourself!
Responding to Conflict: Strategies for Improved Communication Seminar #2115
Gain essential conflict management skills so that conflict won’t manage you!
Storytelling: The Secret of Great Communicators Seminar #2102
Expand your influence, build your credibility and communicate with passion by mastering the techniques of strategic storytelling.
Strategies for Developing Effective Presentation Skills Seminar #2519
Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter!
The 7 Habits of Highly Effective People® 3-Day Signature Program Seminar #2601
By FranklinCovey—Now Available Through AMA. The 7 Habits of Highly Effective People®courses are based on the teachings of Dr. Stephen R. Covey. Develop a new outlook and create dramatic change.
The Effective Facilitator: Maximizing Involvement and Results Seminar #2578
Become a meeting facilitator who brings out the best in individual and team performance!
The Grammar Course Seminar #2236
Success in business demands clear, concise, and correct e-mails, memos, letters and reports.

Customer Service
Customer Service Excellence: How to Win and Keep Customers Seminar #5165
Providing customer service excellence is what will keep your customers coming back.

Finance and Accounting
Accounting’s New Guidelines: From GAAP to IFRS Seminar #1238
Immerse yourself in the International Financial Reporting Standards.
Advanced Cost Accounting Seminar #1239
Use cost accounting as a strategic weapon—and look beyond cost savings to profit enhancement!
AMA’s CFO Workshop Seminar #1106
Prioritize your new roles, prosper in your new relationships!
AMA’s Course on Financial Analysis Seminar #1552
Master the science of financial analysis and keep your profit outlook right on the money.
AMA’s Course on Mergers and Acquisitions Seminar #1521
Thousands of executives achieved the M and A negotiation edge they needed right here!
AMA’s Finance Workshop for Nonfinancial Executives Seminar #1104
Gain a complete understanding of the principles of corporate finance in just four days!
AMA’s Financial Modeling and Forecasting Workshop Seminar #1276
Improve decision making with advanced modeling techniques!
AMA’s Financial Statement Workshop Seminar #1216
Drill down—and apply financial statement interpretation to discover what the numbers really mean!
AMA’s Insurance and Risk Management Workshop Seminar #1290
Are your insurance costs too high because of inadequate risk management? This workshop puts you in control!
AMA's Budgeting Workshop Seminar #2259
Learn budget planning skills and see how your managerial decisions translate into dollars and cents!
Corporate Cash Management Seminar #1274
Facing cash flow management problems as you wade through today’s economic difficulties? Learn solid money-saving strategies from top financial pros.
Debits and Credits: How Accounting Really Works Seminar #1210
Master the principles of basic accounting! Make better strategic decisions and move business forward by better understanding financial reports.
Effective Internal Auditing Seminar #1526
Learn a structured approach for conducting internal auditing that gets results!
Fixed Asset Accounting Seminar #1224
Maximize your assets and protect your organization's investments with fixed asset accounting skills!
Fundamentals of Cost Accounting Seminar #1201
Use cost accounting to effectively control operations!
Fundamentals of Finance and Accounting for Nonfinancial Managers Seminar #2218
Don’t let fear of finance set you back!
The Controller’s Job in Today’s Environment Seminar #1206
Volatile times require corporate controllers to contribute far more to their company’s financial policy. Here’s how to do it.
Think Like Your CFO: Strategies for Working Successfully with Your Finance Department Seminar #1202
It’s time to work with–not around–your organization’s finance people. Win the budget approvals you’re seeking.

Human Resource Management
AMA’s Employment Law Course: Avoiding the Legal Pitfalls of EEO, FMLA and ADA Seminar #8502
Learn how to implement and apply employment law best practices in your organization!
AMA’s Myers-Briggs Type Indicator® (MBTI®) Certification Program Seminar #8592
Get certified to administer the world’s most widely used personality assessment.
Fundamentals of Human Resources Management Seminar #8506
Gain a solid grasp of all aspects of human resources management.
How to Conduct Effective Workplace Investigations Seminar #8245
The better you handle employee complaints, the less likely you’ll face a costly lawsuit!
Human Resources Measurement and Metrics Seminar #8521
Use tools and metrics to confidently measure the quality and cost-effectiveness of HR in every area.
Instructional Design for Trainers Seminar #8509
Gain a practical, proven-in-action instructional design method for creating innovative and successful training programs!
Kirkpatrick's Four Levels: Increasing Training Effectiveness Through Evaluation Seminar #8532
Achieve measurable improvements in training results within your organization with these proven techniques!
Recruiting, Interviewing and Selecting Employees Seminar #8266
Learn everything you need to know about employee selection in this seminar!
Training the Trainer Seminar #8507
It’s not enough to train the workforce…you also have to train the trainer.

Information Technology Management
Managing a World-Class IT Department Seminar #6547
IT management concerns the most critical operation in the organization. AMA can help with your IT management training!

Leadership
Achieving Leadership Success Through PEOPLE Seminar #2128
Lead more effectively by creating rapport, synergy and two-way trust.
Advanced Leadership Communication Strategies Seminar #2134
Through effective leadership communication, motivate action at every level and influence even the toughest executives, customers, subordinates and stakeholders.
AMA’s 5-Day “MBA” Workshop Seminar #2561
Get grounded in the essential elements of high-level business courses in just one week.
AMA's Advanced Executive Leadership Program Seminar #2104
An intensive three-day executive leadership training event that explores your role as a leader, visionary and strategic thinker!
Coaching: A Strategic Tool for Effective Leadership Seminar #2506
Get skills for coaching employees to improve the effectiveness of individuals and teams!
Critical Thinking Seminar #2533
Learn how to build and expand your critical thinking skills.
Developing Executive Leadership Seminar #2501
Deepen your self-awareness with executive leadership training and empower your staff to improve performance!
Developing Leaders at All Levels: Fostering Initiative and Accountability Seminar #2535
Spur your team to greater corporate success!
Leadership and Team Development for Managerial Success Seminar #2239
Get leadership skills for managers to inspire and influence your people to achieve team goals!
Leadership Skills and Team Development for IT and Technical Professionals Seminar #2569
Each year, hundreds of technical professionals gain the “people” skills they need to master the art of leadership at this powerful seminar!
Leadership Skills for Supervisors Seminar #2517
You need supervisor training to develop your own leadership game plan—and become a take-charge supervisor!
Leading Virtual and Remote Teams Seminar #2280
Learn how to lead cohesive long-distance teams that can actually outperform face-to-face teams.
Leading with Emotional Intelligence Seminar #2133
Improve your emotional intelligence skills to recognize and positively manage emotions in yourself, in others and in groups!
Making Sense of Web 2.0: Leveraging Social Media in Your Organization Seminar #2190
Integrating Web 2.0 is now a business imperative—for collaboration, innovation and attracting top-notch talent.
Preparing for Leadership: What It Takes to Take the Lead Seminar #2536
Do you need leadership training to prepare you to take that next step? Are you ready to step up to the special challenges that the recession may bring to your job? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.
Situational Leadership® II Workshop Seminar #2901
Learn how to adopt a situational leadership style that generates heightened performance and improved productivity.
Strategic Agility and Resilience: Embracing Change to Drive Growth Seminar #2546
Enhance your ability to respond to complex and unpredictable business changes by mastering the competencies of agile leadership!
The 21st Century Global Leader Seminar #2129
Successfully lead and implement your strategic business initiatives in a global environment.
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results Seminar #2130
"The difference between mere management and leadership is communication"—Winston Churchill

Management and Supervisory Skills
Coaching and Counseling for Outstanding Job Performance Seminar #2246
Enhance the potential of every employee to become more effective, productive and committed.
Confronting the Tough Stuff: Management Skills for Supervisors Seminar #2140
Learn how to successfully manage timely “real-life” challenges and increase your value and effectiveness as a leader!
Creativity and Innovation: Unleash Your Potential for Greater Success Seminar #2208
Do you wish you could apply creative thinking at work to try things that have never been done before? Do you doubt your own capacity for creativity and innovation? Do you have trouble getting creative thinking and solutions from your team?
Delegation Boot Camp Seminar #2819
Are you having trouble delegating work to others? Are you frequently putting in overtime? If so, you may be working harder but not smarter.
High-Impact Decision Making: Reducing Risks, Maximizing Results Seminar #2564
Decide crucial matters with clarity and confidence.
How to Build Resilience in Your Staff and Yourself Seminar #2166
The resilience needed to guide your staff through the challenges ahead!
Igniting Commitment: Engaging Employees for Breakthrough Performance Seminar #2276
Having a mediocre team or great team all depends on you.
Improving Your Managerial Effectiveness Seminar #2508
Develop a more proactive approach and meet complex challenges through greater managerial effectiveness.
Leading Effective Meetings Seminar #2816
Make your meetings so successful that your attendees will look forward to the next one!
Making the Transition from Staff Member to Supervisor Seminar #2243
Effectively manage the change in your role and responsibilities through supervisor training!
Making the Transition to Management Seminar #2231
Get basic management skills that set the stage for a new career!
Management Skills for New Managers Seminar #2238
Gaining the core skills you need to succeed!
Management Skills for New Supervisors Seminar #2248
It’s time to take your management skills to a higher level of proficiency. Develop the crucial management tools to help fully lead and motivate your team.
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure Seminar #2261
Learn fast, easy-to-use tools and techniques to manage unproductive confusion and disorder and transform chaos into controllable challenges.
Managing Today’s IT and Technical Professionals Seminar #2285
You have the experience and the technical skills. Now add the management know-how to lead your team of IT professionals and drive results!
Mastering Organizational Politics, Influence and Alliances Seminar #2125
Are skills mastery and years-under-your-belt really enough to navigate organizational politics and succeed in today’s workplace?
Moving from an Operational Manager to a Strategic Thinker Seminar #2242
Master strategic thinking—and capture the opportunities of tomorrow!
Performance Management: Minimizing Stress, Maximizing Effectiveness Seminar #2822
How to stay confident and focused, fair and objective.
Planning and Managing Organizational Change Seminar #8590
Master change management and turn change into a positive force!
Successfully Managing People Seminar #2295
Managing people effectively means you’ll resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support!
Taking on Greater Responsibility: Step-up Skills for Nonmanagers Seminar #2132
Gaining new skills is the first step to meeting new job demands!
The 7 Habits of Highly Effective People® for Managers 2-Day Workshop Seminar #2602
By FranklinCovey—Now Available Through AMA. The 7 Habits of Highly Effective People® courses are based on the teachings of Dr. Stephen R. Covey. Cultivate effectiveness…lead with excellence and transform your team for breakthrough results.
Time Management Seminar #2233
Get more of the right things done.

Marketing
Aligning Marketing and Sales: Achieve Success Through Collaboration Seminar #5286
Your marketing and sales teams—working allies or adversaries?
AMA's Advanced Course in Strategic Marketing Seminar #5537
Competitor-proof your company with strategic marketing!
Fundamentals of Marketing: Your Action Plan for Success Seminar #5512
During a recession, the importance of effective marketing can’t be overestimated. If you need a fast, reliable way to get your marketing know-how up to speed, this intensive, action-oriented workshop is the answer.
Leveraging Web 2.0 to Engage Customers and Build Your Brand Seminar #5521
Today’s Web is a more powerful marketing tool than ever. Are you tapping into its amazing potential to turn users into customers?
Market Research: How to Get the Right Data to Make the Right Decisions Seminar #5110
Improve your market research to gain a clear understanding of what your customers value—and what they’re willing to pay.
Measuring and Maximizing Marketing ROI Seminar #5105
Does your marketing ROI measure up?
Planning and Developing New Products Seminar #4259
When it comes to new product development, it can be a long haul from concept to profitability.
Pricing Strategies: Capturing and Sustaining a Competitive Advantage Seminar #5109
Boost the bottom line with value-capturing pricing strategies!
Successful Product Management Seminar #5597
Gain the business skills you need to be a successful product manager!

Office and Administrative Support
Business Writing for Administrative Professionals Seminar #2296
Meet the challenge of writing business correspondence! Business Writing for Administrative Professionals gives you the skills you need to write and edit all types of documents...and win the confidence of your boss.
Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals Seminar #2196
Top-level communication skills for today’s senior administrative professionals!
Communication Techniques That Get Results: A Course for Administrative Professionals Seminar #2141
Meet changing job demands and deliver optimum results through better communication.
Emotional Intelligence for Administrative Professionals Seminar #2147
Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.
Fundamentals of Finance and Accounting for Administrative Professionals Seminar #2518
Learn the basics of accounting for administrative professionals and increase your value.
Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Seminar #2145
Tackle today’s business challenges with high-powered decision-making skills for administrative professionals!
Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Seminar #2156
Uncover your real “productivity potential” using process improvement and leadership techniques!
Management Skills for Administrative Professionals Seminar #2294
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development—especially during a recession when the demands made on your abilities can quickly multiply.
Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals Seminar #2194
This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.
Partnering with Your Boss: Strategic Skills for Administrative Professionals Seminar #2268
Get more out of your work by partnering with your boss!
Project Management for Administrative Professionals Seminar #2298
Is there an advantage to learning project management for administrative professionals? Yes!
Stepping Up to Leadership: A Course for Administrative Professionals Seminar #2119
You are asked to take on the challenge of leadership. This seminar focuses on leadership for administrative professionals who want the right skills for success!
Successful Meeting Planning Seminar #2198
Become a better meeting planner! Master all the skills you need to provide professional meeting planning services for your company—while saving time and money through better industry knowledge and increased efficiencies.
Supporting Multiple Bosses: A Course for Administrative Professionals Seminar #2123
Do you have multiple bosses with different agendas, priorities, styles and expectations—all competing simultaneously for your attention and your time?

Project Management
A Six Sigma Approach to Achieving Project Management Quality Seminar #6541
Ensure project success and customer satisfaction by adopting Six Sigma, the roadmap to project quality!
AMA’s Comprehensive Project Management Workshop Seminar #6595
In just five days, refresh your PM expertise and chart a journey toward PM certification.
AMA’s PMP Exam Prep Express Seminar #6590
AMA’s PMP exam prep seminar has resulted in a 100% PMP exam pass rate reported by past attendees!
Best Practices for the Multi-Project Manager Seminar #6523
Don’t let the recession get the better of you. Put the best concepts, tools and techniques available for multi-project management to work for you and your organization!
Business Analysis Fundamentals Seminar #6101
Every year, companies devote huge expenditures to implementing systems for achieving their crucial projects—and end up wasting that money because they’ve chosen the wrong system.
Improving Your Project Management Skills: The Basics for Success Seminar #6503
Build a solid foundation of project management knowledge, techniques, and tools in this hands-on workshop that covers the entire project life cycle.
Information Technology Project Management Seminar #6515
Master the skills needed for top-notch information technology project management!
Managing Projects Using Microsoft® Project Seminar #6550
Leave this seminar equipped to use the powerful Microsoft Project tool!
Process Management: Applying Process Mapping to Analyze and Improve Your Operation Seminar #6531
You can develop the best business strategy and hire the best talent—but without the right process management you could still fail!
Project Cost Management: Estimating, Budgeting and Earned Value Analysis Seminar #6552
Cost overruns average about 56% of original budgets!* It’s the last thing you need during volatile economic times.
Project Scope and Requirements Management Seminar #6586
Manage project stakeholders and requirements to deliver satisfying solutions to the customer.
Project Team Leadership: Building Commitment Through Superior Communication Seminar #6585
Create more successes through enhanced project leadership, communication and negotiation skills.
Technical Project Management Seminar #4251
A best-selling seminar for managers and team members involved in technical project management!

Purchasing and Supply Management
Fundamentals of Purchasing for the New Buyer Seminar #4265
Making the best purchasing decisions in difficult economic times is crucial to your organization’s future. Increase your company’s savings through better purchasing management—and increase your chances for success.
Import/Export Procedures and Documentation Seminar #1267
Use effective import/export procedures to get your products to and from customers and suppliers on time and hassle-free—and protect your company’s investment!
Inventory Management Techniques: Planning, Replenishment and Activities Control Seminar #4206
These inventory management techniques will improve your inventory turnover ratio and transform frozen assets into cash!
Managing Supplier Performance: Measurement, Certification and Quality Improvement Seminar #4269
Learn effective supplier management in order to save money, avoid risks, enhance operations—and thrive in today’s business environment.
Purchasing and Supply Management Seminar #4503
Turn the purchasing department into a corporate profit center and improve your company’s financial picture.

Sales
Advanced Sales Management Seminar #5598
This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success!
Fundamental Selling Techniques for the New or Prospective Salesperson Seminar #5510
Start your sales career the right way—with this intensive introduction to selling.
Fundamentals of Sales Management for the Newly Appointed Sales Manager Seminar #5227
You’re a new sales manager, taking over a sales team with both rookies and pros.
Principles of Professional Selling Seminar #5520
Thousands of salespeople have prospered by attending AMA’s most popular professional sales training seminar.
Prospecting Strategies to Build a Qualified Pipeline Seminar #5542
The ability to find, qualify and expand business is consistently ranked as a top priority among sales people and sales management.
Selling to Major Accounts: A Strategic Approach Seminar #5235
Calling on major accounts is time-consuming and risky. With account management training, develop the strategy that will get you the best return on your investment!
Strategic Sales Negotiations Seminar #5535
Today’s purchasers are more attuned to the “real value” of what they’re buying.
Successful Telephone Selling Techniques Seminar #5516
Boost your sales success and lower the cost of making the sale by using every salesperson’s most valued tool—the telephone.
Territory and Time Management for Salespeople Seminar #5289
Learn to make the most productive use of your time as you mine your territory for sales!

Strategic Alliance Management
Essentials of Strategic Alliances and Partnerships Seminar #5221
Manage your strategic alliances more successfully by mastering the essentials!
Launching and Managing Strategic Alliances and Partnerships Seminar #5228
Start your strategic alliances off on track and keep them healthy over time with the management strategy you’ll learn in this seminar.

Strategic Planning
Fundamentals of Strategic Planning Seminar #2565
Improve your knowledge of strategic planning to understand what senior management is thinking and why—and increase your value to your organization!
Strategic Planning Seminar #2526
Develop the best strategic planning to support your company’s goals.
Strategy Execution: Getting It Done Seminar #2209
Get the skills and knowledge to accomplish what so many others don’t—the successful implementation of strategic goals.

Seminars

Find a Seminar

All Seminars From AMA