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Brian Tracy's Job Search Tips
How to get the job you really want—in any economy.
Holiday Parties, Version 2009
Living in More Than One World: Peter Drucker on Work/Life
Although revered as "the father of modern management," Peter Drucker also wrote extensively about self-management and work/life balance.
Move Forward in Your Life by "Throwing Out 50 Things"
An interview with motivator/author Gail Blanke about her book "Throw Out Fifty Things: Clear the Clutter, Find Your Life".
The Ultimate Test of Leadership
Advice on how to deal with severe business crises.
Want to be the Best in Your Field? Stay Uncomfortable
Superstars like Oprah and Bill Gates never rest on their laurels; the always strive to improve.
Yawn—It's Monday Morning: Do You Know Where Your Energy Is?
A prescription for reversing the loss of energy you may be feeling.
Communicating Vision via a Winning Presentation
One way to communicate corporate vision is through a companywide presentation. How can you be sure that your message is well received by employees and managers? Communications expert Thomas Leech offers some valuable tips on this subject. He...
How to Blog Without Getting Fired
Blogging is cool. Blogging is fun. And these days it seems like everybody's doing it. The question is, can you write about work without losing your job? Read these tips from the book Blog Rules before you log on and blog on....
"B.S." Stands for Business-Speak
A few years back, a scientist named Alan Sokal decided to conduct a little experiment-well, a prank, really. The basis of this experiment/prank was simple. He wrote an article full of trendy, imposing-sounding words and concepts and submitted it to a...
"Houston, We Have a Problem": Leadership in Times of Crisis
Although few leaders deal with the life or death challenges faced by the crew of a space shuttle, these "space mission lessons" from a former astronaut can provide any leader with "the right stuff" in times of crisis....
"Huh?" Yes, Bosses Aren’t Listening
Organizations are failing when it comes to "upward communication"--the feedback from employees to management--according to the new Organizational Communication Survey conducted by the Society for Human Resource Management and CareerJournal.com. What...
"Tweak" Your Way to a More Balanced Life
When you first joined the workforce, who could have predicted that juggling would one day become your most critical skill? These simple strategies from a professional life coach show you how to make small changes that will help you keep all those...
2002 Corporate Values Survey
Has corporate America acquired a "bottom-line" management style with a "win at all costs" mentality? Or is there room in the corner office for a little integrity? This survey shows that many organizations are making a commitment to a set of core ...
2002 Crisis Management and Secuirty Issues Survey
Business crises come in many forms and can occur any time without notice. So, whether it is an accident, a scandal, an act of nature or a malicious act, organizations recognize that they need to be prepared. Or do they? AMA surveyed 428 Executive...
2003 Crisis Management and Security Issues Survey
More U.S. companies have crisis management plans in place today than they did in 2002, an American Management Association survey shows. In light of the second anniversary of the September 11 attacks, AMA surveyed its members and customers to determine...
2002 Survey on Challenges Facing Marketers Today
With the proliferation of communications and distribution channels, and intensified domestic and international competition, marketers are facing ever-growing challenges. But what exactly are they? To determine what marketers themselves are thinking...
25 Ways to Keep Customers for Life
Everyone knows it costs more to acquire a new customer than to keep a current one. Here are some strategies any business can use to make sure customers keep coming back....
Adjusting the Picture on Customer Focus
At first glance, "big picture thinking" and "customer focus" would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second implies an intense, laser-beam-like concentration...
Attention, Salespeople: It’s Not About You
Salespeople: distinguish yourself from the pack by adopting a "you" point of view toward your customer. Ask: "What are your goals?" "What's your take on this?" "What is the biggest challenge you're facing right now?"...
Ben Franklin on Customer Service
You may think you know the essential ingredients of exemplary customer service. But if you really want to please your customers, hearken back to 1749 and read what wise old Ben Franklin had to say about the subject. For starters: "You are as much...
Calming "Customonsters" and Other High-Maintenance Clients
If your business has fallen prey to "customonsters"-those high-maintenance clients who over time may be more work than they are worth-here are some tools to help you tame the savage beast....
Creating Customers for Life
Every salesperson knows that it is far less costly to keep loyal customers than to find new ones. Here are 10 tips that will help you find your dream customer-the "customer for life."...
10 Things You Don’t Know about Managing Your Business Operations Risks
Think your business is prepared to continue operations in the face of crisis? Think again. Here, from a risk management expert, are 10 things management may have overlooked. For starters, don't assume that your IT department has the situation under...
Before You Retire
Don't even think about handing in your retirement papers until you ask and answer three key questions, beginning with "How am I going to pay my bills now that I am no longer receiving a salary?"...
Budgeting Demystified
A quick intro to the world of budgeting from AMA’s best-selling seminar “Fundamentals of Finance and Accounting for Nonfinancial Managers."
Checklist for the 21st-Century CFO
Few business roles have changed during the last decade as dramatically as that of the CFO. Formerly viewed as accountants focused on budgets and taxes, today's CFOs are business generalists involved in improving performance across the organization....
Create Your Own Stimulus Plan
Here's a three-step plan to increase the bottom line: simplifying, streamlining, optimizing.
Facing the Challenge of Stalled Growth
Discover why some previously successful companies suddenly drift, with no evidence of growth.
Finance for Nonfinancial Managers
For managers to be successful in their jobs and be key influencers, they need to understand and apply the basics of finance and accounting, including financial reporting and analysis, budgeting, planning, and forecasting. Here are a few tips on how...
"Glass Ceiling" Is Cracked but Not Yet Broken
Although Americans were gratified to see an African American and a woman battle it out for the chance to occupy the #1 spot in their government, the corporate world has some catching up to do when it comes to diversity at the top. According to a...
10 Keys to Workplace Excellence
Secrets of how the “Best of the Best” organizations motivate and reward their employees.
10 Ways to Help Employees Deal with Economic Crisis
The author of "Giving the Real Recognition Way" offers advice on how to motivate your people during the downturn.
12 Ways to Make Your Training Program a Hit
It's human nature to want to learn and develop...so why do so many employees avoid training programs like the plague? Here are 12 things you can do to get your employees excited about training....
2002 Administrative Professionals Survey
Over the past year, administrative professionals have assumed more responsibility, are doing more work than before and have taken on more of a leadership role. As a result, more than ever, administrative professionals say they need more training to...
2002 Crisis Management and Secuirty Issues Survey
Business crises come in many forms and can occur any time without notice. So, whether it is an accident, a scandal, an act of nature or a malicious act, organizations recognize that they need to be prepared. Or do they? AMA surveyed 428 Executive...
2002 Economic Condidtions Survey
AMA conducted an online survey of its Executive Members in January and February 2002 to obtain a quick snapshot of how executives were feeling about the state of their organizations and the economy.
2003 E-Mail Rules, Policies and Practices Survey
More than half of U.S. companies engage in some form of e-mail monitoring of employees and enforce e-mail policies with discipline or other methods. In fact, 22% have terminated an employee for e-mail infractions. Three-fourths of all organizations...
2004 Workplace e-Mail and Instant Messaging Survey
One in five U.S. companies (20%) has had employee e-mail subpoenaed in the course of a lawsuit or regulatory investigation, up from 14% in 2003. Another 13% have battled workplace lawsuits triggered by employee e-mail. That's according to the 2004...
2007 Electronic Monitoring and Surveillance Survey
From e-mail monitoring and Website blocking to phone tapping and GPS tracking, employers increasingly combine technology with policy to manage productivity and minimize litigation, security, and other risks. That's according to the 2007 Electronic...
Blended Learning Opportunities
By Allison Rossett and Rebecca Vaughan Frazee, San Diego State University. Noted experts on blended learning, Dr. Allison Rossett and her colleague Rebecca Vaughan Frazee explore the common components of blended learning and how organizations are...
Dealing with America’s Alarming "Reverse Brain Drain"
America's foreign-born superstars are hotfooting it back to their homelands, at a rate of up to 1,000 per day. A leading expert on globalization, David Heenan, offers 12 strategies to deal with this ongoing brain drain, from his new book, Flight...
Effectively Implementing a Blended Learning Approach
Eedo Knowledgeware's white paper presents a comprehensive overview of blended learning, from theoretical framework to best practices, and provides a measured analysis of potential applications. It examines the reasons to adopt a blended learning...
Heads Up Leaders: It's Time to Make "Friends" with Web 2.0
If you don’t know what a wiki is, it’s time to move your business out of the 20th century.
2002 Survey on Internal Collaboration
One of the first new business clichés of the 21st Century is the word "silos" as applied to organizations in which some units tend not to work cooperatively with each other. To determine if "silos" do actually exist, AMA surveyed its Executive...
2004 Survey on Political Discussion in the Workplace
In light of the closely contested presidential election, American Management Association wanted to know how the national politics are affecting executives in the workplace. Forty-five percent of employees surveyed said that their companies have no...
Adding No to Your Conversations
Learn why "no" is an appropriate reply to requests from colleagues and even your supervisor.
Advice for Introverts: How to Thrive in the Business World
Introverts struggle with multiple challenges at work, but they can learn to step out of the shadows and make their mark.
Advice for Working Moms: Get Happy!
Interview with the authors of "What Working Mothers Know."
Anger Management 101
If on-the-job stress is making you feel overwhelmed and angry, don't pull your hair out. Instead, pull out our quiz to determine the impact your anger is having on your work and personal life....
Answers to Collegial Conflicts
Problems between colleagues can be due to anything from mixed messages to personality differences, to real and not-so-real (like political or turf) dilemmas. Here are some solutions to such problems. Better yet, AMA offers ways to avoid these...
"Houston, We Have a Problem": Leadership in Times of Crisis
Although few leaders deal with the life or death challenges faced by the crew of a space shuttle, these "space mission lessons" from a former astronaut can provide any leader with "the right stuff" in times of crisis....
"Huh?" Yes, Bosses Aren’t Listening
Organizations are failing when it comes to "upward communication"--the feedback from employees to management--according to the new Organizational Communication Survey conducted by the Society for Human Resource Management and CareerJournal.com. What...
10 Critical Questions for Change Leaders
If you want to change the world, the old saying goes, start by changing yourself. The same truism applies to leaders seeking to change the way their organization does business. Here are 10 questions you should ask about yourself as a change leader....
2002 Corporate Values Survey
Has corporate America acquired a "bottom-line" management style with a "win at all costs" mentality? Or is there room in the corner office for a little integrity? This survey shows that many organizations are making a commitment to a set of core ...
2003 Crisis Management and Security Issues Survey
More U.S. companies have crisis management plans in place today than they did in 2002, an American Management Association survey shows. In light of the second anniversary of the September 11 attacks, AMA surveyed its members and customers to determine...
2003 Survey on Leadership Challenges
Getting people to work together who have different agendas is among the biggest obstacles facing business leaders today, according to a recent survey conducted by AMA. Sixty percent of executives who responded listed lack of collaboration as one of...
2004 Importance of Leadership Survey
The "increasingly competitive business environment" was overwhelmingly cited as the top reason leadership is more important than ever in a survey conducted among 225 AMA customers and members. The survey also indicated by a nearly four to one margin,...
"Tweak" Your Way to a More Balanced Life
When you first joined the workforce, who could have predicted that juggling would one day become your most critical skill? These simple strategies from a professional life coach show you how to make small changes that will help you keep all those...
10 Keys to Workplace Excellence
Secrets of how the “Best of the Best” organizations motivate and reward their employees.
10 Ways to Help Employees Deal with Economic Crisis
The author of "Giving the Real Recognition Way" offers advice on how to motivate your people during the downturn.
2002 Summer Vacation Plans Survey
Despite layoffs and a slow economy, nearly 98 percent of managers plan to take a vacation this summer, but many will remain in contact with the office while away, according to a new AMA survey of 645 business executives.
2002 Survey on Internal Collaboration
One of the first new business clichés of the 21st Century is the word "silos" as applied to organizations in which some units tend not to work cooperatively with each other. To determine if "silos" do actually exist, AMA surveyed its Executive...
2003 Survey on Workplace Dating
Most organizations do not have a written policy on employee dating, but workplace dating is widely practiced throughout American business. In fact, two-thirds of managers and executives say it's okay to date someone from work and 30% have done so.
2004 Summer Vacation Plans Survey
As signs of the economy continued to improve and hiring appear to be on the upswing, US employees were planning to take more time away from the office compared to 2003. twenty-eight percent of respondents were taking more days off than in 2003. About...
...Vs. The Case for Slowing Down
Not so fast, say the authors of the new book Microtrends, who cite the booming popularity of many time-intensive experiences-from playing golf to solving puzzles-to make the case that a substantial number of Americans crave something more than...
10 Special Ops Practices for Extraordinary Business Success
Learn from Navy Seals, Delta Force and the The Green Berets how to build the extraordinary people you need when your business faces a crisis--money or time or both are short and you need top talent to turn the situation around. For 10 practices to...
2002 Survey on Challenges Facing Marketers Today
With the proliferation of communications and distribution channels, and intensified domestic and international competition, marketers are facing ever-growing challenges. But what exactly are they? To determine what marketers themselves are thinking...
A New Customer Metric to Blow the Whistle on Bad Profits
Here's a simple technique that you can use to evaluate your customers' experience with your organization. Better yet it will help you identify what you can do to improve each customer's relationship with your company....
Advertisers Reach Out and Text Somebody
With mobile phone usage escalating, smart marketers are leveraging mobile advertising to promote brands and sell products and services. But to be successful, marketers have to make sure the "what's in it for me?" factor resonates with consumers....
Be True to Your Brand
the way to a customer’s heart (and wallet) is to offer him a more relevant, engaging, authentic experience.
Build Your Brand without Breaking Your Budget
2002 Administrative Professionals Survey
Over the past year, administrative professionals have assumed more responsibility, are doing more work than before and have taken on more of a leadership role. As a result, more than ever, administrative professionals say they need more training to...
2003 Views on Administrative Profession’s Tasks and Competencies
Both administrative professionals and their managers generally agree on the components of administrative support staff jobs, but there is a significant difference of opinion on the competencies that are most important for administrative professionals.
2004 Administravitve Professional Survey
Administrative professionals continued to assume more responsibilities in the workplace, including coaching, training and supervising other staff members. As a result, more than half of respondents of the survey said more training is needed to improve...
Beat Stress Before You Burn Out
If you're alive, you're experiencing some amount of stress. The key is not what kind of stress, or even how much, but rather how you deal with it. Once you know the physical, emotional, and behavioral symptoms of unmanaged stress, you can take action...
Beat Those Post-Vacation Blues
Have the post-vacation blues got you down? You're not alone. Performance and Profits readers say that a return from vacation means a return to heightened stress and anxiety, and as we found out in examining the issue, even the Pope says that...
Breaking Out of Silos
Peter Drucker said, "Every decision has two elements: (1) what you would ideally like to do, and (2) what you are actually able to do." Many talented executives find the former impossible because of a silo mindset. Discover how to minimize...
Buddha: 9 to 5
Could the next "new" thing actually be 2,500 years old? According to a new book, Buddha: 9 to 5: The Eightfold Path to Enlightening Your Workplace and Improving Your Bottom Line, the secrets to career satisfaction and prosperity can be found...
"B.S." Stands for Business-Speak
A few years back, a scientist named Alan Sokal decided to conduct a little experiment-well, a prank, really. The basis of this experiment/prank was simple. He wrote an article full of trendy, imposing-sounding words and concepts and submitted it to a...
"We Don’t Do It That Way." Tips for More Effective Presentations
When it comes to getting key business messages across to your audience, it's no secret that if they snooze, you lose. Here are some ways to grab their attention, from Sherron Bienvenu, Ph.D....
Are They Snoring in the Back Row? How to Create Engaging, Dynamic Presentations
Do people look forward to your presentations as an opportunity to catch up on their sleep? If you're reading from a script or packing too much detail into those PowerPoint slides, you risk losing your audience. Here are some proven strategies for...
Finding a New Way to Meet: 10 Pitfalls of Pitiful Meetings
10 biggest meeting pitfalls and strategies to avoid them.
How to Stop Spinning Your Wheels-and Start Managing Your e-Mail
Employees now spend over 40% of their workday on e-mail-and they consider more than a third of that time a waste. So think twice before you hit that "Reply to All" button, say the authors of The Hamster Revolution: How to Manage Your E-mail Before...
Managing Brand YOU
Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...
Overused Buzzwords: It’s All Good at the End of the Day
A new survey of the most annoying and overused business buzzwords.
[Title]
Test your knowledge of 10 project management terms.
Aligning Projects with Strategy
There's strategy, and then there's project management, and seldom the twain shall meet-but it doesn't have to be that way. Here's a checklist of questions for senior executives and sponsors to help make sure the corporate projects are aligned to...
Bridging the Gap Between Company Strategy and Strategic Alignment of Projects
A project may sound like a great idea, but does it fit in with the overall corporate strategy? Here is a detailed checklist of questions for senior executives and sponsors to ensure that proposed projects are aligned to organizational strategy from...
Building Better Projects Through Improved Cooperation
In the words of British philosopher Bertrand Russell, "The only thing that will redeem mankind is cooperation." This is especially true in the world of project management, where the degree of success is directly linked to the amount of cooperation...
Climb (or Blow Up) Every Mountain: Five Steps to Overcoming Obstacles
If you come up against a thorny problem on the job, think of it as a mountain. True, it's been said that you can't move mountains; but you may be able to find a way around it, through it or over it. Or maybe you'll just have to blow it up. Here's...
Everything You Need to Know About Running a Project Meeting
Tips on how to run a project meeting, from AMA’s seminar Project Management for Administrative Professionals.
From Crisis to Control
Is your organization controlling its projects, or vice versa? A successful project management system may require that a significant organizational cultural change take place-sooner rather than later....
China’s Quality Squeeze
Although 70% of product recalls in 2007 involved Chinese-produced goods, many experts predict that the country's supply-chain quality lapses won't slow business expansion in China....
How to Avoid a Tainted Product Disaster
In light of the recent scandals involving tainted pet food, toothpaste, and toys, risk prevention has become job one for global companies. Global trade expert Tom Travis explains why increased transparency is the key to avoiding disaster....
10 Simple Pricing Rules for Challenging Economic Times
Is your company tempted to reduce prices in order to survive difficult economic times? Doing so will accomplish two things-neither of them good....
2002 Survey on Challenges Facing Marketers Today
With the proliferation of communications and distribution channels, and intensified domestic and international competition, marketers are facing ever-growing challenges. But what exactly are they? To determine what marketers themselves are thinking...
A Socratic Approach to Successful Selling
The Socratic Method remains as relevant today as it was in ancient Greece. Using targeted Q&A, the savvy salesperson can create a Socratic dialog with the customer to determine how to best meet the customer's needs-and close the sale....
Attention, Salespeople: It’s Not About You
Salespeople: distinguish yourself from the pack by adopting a "you" point of view toward your customer. Ask: "What are your goals?" "What's your take on this?" "What is the biggest challenge you're facing right now?"...
Beware the Perils of "Swiss Watchmaker Thinking"
Are you guilty of "Swiss Watchmaker Thinking?" It's the mentality that cost the Swiss 80% of the global watch market-simply because they were unable to give up old habits and embrace new ways of thinking and acting....
Calling on High Status Prospects
Is fear of rejection keeping you from achieving the sales success you deserve? Best-selling author and professional coach Brian Tracy explains how to conquer your fear and sell, sell, sell....
Critical Skills for Sales Success
What do salespeople and physicians have in common? Both know that their success is based on their ability to serve the needs of their clients. They do their research, come up with a diagnosis, and devise a plan to "cure" their clients' ills....
2002 Survey on Internal Collaboration
One of the first new business clichés of the 21st Century is the word "silos" as applied to organizations in which some units tend not to work cooperatively with each other. To determine if "silos" do actually exist, AMA surveyed its Executive...
Alliances Between Small and Larger Companies Can Mean Risky Business
There are many ways a small company can benefit by forming an alliance with a larger one, including the ability to tap into a larger customer base. But the failure rate for these partnerships can be as high as 60%. Here are some strategies that will...
Effective Knowledge Transfer Can Help Transform Your Bottom Line
Does your company have a knowledge transfer plan? If not, as baby boomers retire, your business could be at risk....
How to Avoid a Tainted Product Disaster
In light of the recent scandals involving tainted pet food, toothpaste, and toys, risk prevention has become job one for global companies. Global trade expert Tom Travis explains why increased transparency is the key to avoiding disaster....
Strategic Alliances
More and more companies are turning to strategic alliances to accelerate corporate growth, tap new sources of innovation, and open new markets. One critical success factor is the executive sponsor role....
Strategic Alliances: A Growth Model for Companies
Companies of all sizes turn to strategic alliances as a means to foster growth. But the dramatically high failure rate of these partnerships-50 to 75%-is evidence that getting people from different environments to work together productively is no...
The Right Way to Make Alliances Work
Have you wondered why so many strategic alliances fail? Steve Steinhilber manages a portfolio of alliances at Cisco Systems that has a cumulative value of more than $4.5 billion annually. He can write from experience what makes his succeed and others...
10 Things You Don’t Know about Managing Your Business Operations Risks
Think your business is prepared to continue operations in the face of crisis? Think again. Here, from a risk management expert, are 10 things management may have overlooked. For starters, don't assume that your IT department has the situation under...
2002 Corporate Values Survey
Has corporate America acquired a "bottom-line" management style with a "win at all costs" mentality? Or is there room in the corner office for a little integrity? This survey shows that many organizations are making a commitment to a set of core ...
2002 Crisis Management and Secuirty Issues Survey
Business crises come in many forms and can occur any time without notice. So, whether it is an accident, a scandal, an act of nature or a malicious act, organizations recognize that they need to be prepared. Or do they? AMA surveyed 428 Executive...
2002 Economic Condidtions Survey
AMA conducted an online survey of its Executive Members in January and February 2002 to obtain a quick snapshot of how executives were feeling about the state of their organizations and the economy.
2003 Crisis Management and Security Issues Survey
More U.S. companies have crisis management plans in place today than they did in 2002, an American Management Association survey shows. In light of the second anniversary of the September 11 attacks, AMA surveyed its members and customers to determine...
2003 Economic Conditions Survey
American business people are more pessimistic about the U.S. economy than they were one year ago and are anticipating job eliminations, hiring freezes and cutbacks. And more than 60% believe that the conflict in Iraq will have at least a moderate...
2003 Job Outlook Survey
More than 60% of business executives believe that their workforce in the U.S. will stay the same or decrease in the year ahead. Only 38% foresee job growth and those that do generally predict modest growth in the 1-5% range. Also noted, internal...
...Vs. The Case for Slowing Down
Not so fast, say the authors of the new book Microtrends, who cite the booming popularity of many time-intensive experiences-from playing golf to solving puzzles-to make the case that a substantial number of Americans crave something more than...
A Smarter Way to Brainstorm
Linus Pauling once said: "If you want great ideas, you need to have lots of ideas." Brainstorming is the most popular technique for producing lots of ideas. But although it is widely practiced, brainstorming is seldom utilized to its full potential....
Agility and Resilience
Seven out of 10 executives say that their organizations experienced disruptive change during the last year. And more than 80% say that the pace of change is speeding up in organizations all over the world. That's according to Agility and Resilience, a...
Beware the Perils of "Swiss Watchmaker Thinking"
Are you guilty of "Swiss Watchmaker Thinking?" It's the mentality that cost the Swiss 80% of the global watch market-simply because they were unable to give up old habits and embrace new ways of thinking and acting....
Blinded by the Halo Effect
For a brief time in March 2000, Cisco Systems was the largest company in the world, with a market capitalization of $555 billion. Business experts said it possessed visionary leadership, an extraordinary culture, and unparalleled customer focus. Less...
Break Free from the Status Quo
Renowned business guru Gary Hamel, author of The Future of Management, offers advice on how to shake things up in your company....
Climb (or Blow Up) Every Mountain: Five Steps to Overcoming Obstacles
If you come up against a thorny problem on the job, think of it as a mountain. True, it's been said that you can't move mountains; but you may be able to find a way around it, through it or over it. Or maybe you'll just have to blow it up. Here's...
2002 Summer Vacation Plans Survey
Despite layoffs and a slow economy, nearly 98 percent of managers plan to take a vacation this summer, but many will remain in contact with the office while away, according to a new AMA survey of 645 business executives.
2004 Summer Vacation Plans Survey
As signs of the economy continued to improve and hiring appear to be on the upswing, US employees were planning to take more time away from the office compared to 2003. twenty-eight percent of respondents were taking more days off than in 2003. About...
Advice for Working Moms: Get Happy!
Interview with the authors of "What Working Mothers Know."
Getting Unstuck
Feeling stuck? Here are some suggestions for getting moving again from Stephen H. Baum, author of What Made Jack Welch Jack Welch....
How to Finally Take Control of Your Time
As the saying goes, if you don't take control of your time, others will do it for you. With the help of management expert Brian Tracy you can resolve to stop procrastinating and start mastering your time now, with these tips from his book Time...
How to Take Control of Your Time
Make the most out of 2008 with these time management tips from Brian Tracy, author of Time Power....
Living in More Than One World: Peter Drucker on Work/Life
Although revered as "the father of modern management," Peter Drucker also wrote extensively about self-management and work/life balance.
2002 Administrative Professionals Survey
Over the past year, administrative professionals have assumed more responsibility, are doing more work than before and have taken on more of a leadership role. As a result, more than ever, administrative professionals say they need more training to...
2002 Economic Condidtions Survey
AMA conducted an online survey of its Executive Members in January and February 2002 to obtain a quick snapshot of how executives were feeling about the state of their organizations and the economy.
2003 Economic Conditions Survey
American business people are more pessimistic about the U.S. economy than they were one year ago and are anticipating job eliminations, hiring freezes and cutbacks. And more than 60% believe that the conflict in Iraq will have at least a moderate...
2003 E-Mail Rules, Policies and Practices Survey
More than half of U.S. companies engage in some form of e-mail monitoring of employees and enforce e-mail policies with discipline or other methods. In fact, 22% have terminated an employee for e-mail infractions. Three-fourths of all organizations...
2003 Survey on Leadership Challenges
Getting people to work together who have different agendas is among the biggest obstacles facing business leaders today, according to a recent survey conducted by AMA. Sixty percent of executives who responded listed lack of collaboration as one of...
2003 Views on Administrative Profession’s Tasks and Competencies
Both administrative professionals and their managers generally agree on the components of administrative support staff jobs, but there is a significant difference of opinion on the competencies that are most important for administrative professionals.
2004 Administravitve Professional Survey
Administrative professionals continued to assume more responsibilities in the workplace, including coaching, training and supervising other staff members. As a result, more than half of respondents of the survey said more training is needed to improve...