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Management and Supervisory Skills Solutions

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Seminars

AMA’s 5-Day “MBA” Workshop Classroom Seminars Onsite Seminars
All the essential elements of high-level business courses in just 5 days

Improving Your Managerial Effectiveness Classroom Seminars Onsite Seminars
Developing proactive approaches to meet complex challenges in the team environment.

Making the Transition from Staff Member to Supervisor Classroom Seminars Live Online Seminars Onsite Seminars
Establish your presence as a new boss, build credibility and adapt your style to every situation that comes your way.

Making the Transition to Management Classroom Seminars Onsite Seminars
Give your staff the foundation to transition effectively to their new responsibilities

Management Skills for New Managers Classroom Seminars Live Online Seminars Onsite Seminars
Do your new managers have the crucial communication and delegation skills correlated with top performance?

Management Skills for New Supervisors Classroom Seminars Live Online Seminars Onsite Seminars
Take your management skills to a higher level of proficiency.

Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure Classroom Seminars Live Online Seminars Onsite Seminars
Give your staff the tools they need to manage more effectively in a constantly changing environment

Books

101 Sample Write-Ups for Documenting Employee Performance Problems
A complete tool kit for handling disciplinary problems in a fair, responsible, and legally defensible way.

101 Sample Write-Ups for Documenting Employee Performance Problems
A complete tool kit for handling disciplinary problems in a fair, responsible, and legally defensible way.

101 Tough Conversations to Have with Employees
Bad attitudes? Discipline and performance problems? Here's much-needed help for managers who need to "have a talk? with their people.

24-Hour Business

2600 Phrases for Effective Performance Reviews
For managers and HR professionals who know what they mean -- here's what to say.

7 Hidden Reasons Employees Leave
What is so bad about your company that would make people quit without a good reason? Find out.

8 Practices of Exceptional Companies
How great organizations make the most of their human assets for enduring success.

Web Events

How to Manage Millennials and Keep Them Engaged -- Sep-11-2013 Webcasts
Case Studies Explore the Nuances of Managing Gen Y Employees

How to Be a Successful Manager as an Introvert -- Jun-25-2013 Webinars
Practical tips to raise your visibility even if you're not a schmoozer

The Brain-Based Approach to Building Brilliant Teams -- Jun-12-2013 Webcasts
How to Build, Maintain and Extend Your Dream Team

How to Effectively Lead Virtual Team Meetings -- Jun-11-2013 Webinars
Improve How You Facilitate Meetings with Remote Staff

How to Hold a Decision-Making Meeting (That Actually Ends with a Decision) -- Apr-04-2013 Webinars
Powerful tools for taking control of time-wasting meetings

Difficult Performance Reviews: How to Turn Painful Conversations into Positive Results -- Feb-21-2013 Webinars
How to deliver positive feedback in your toughest conversations of the year

Managing for People Who Hate Managing -- Feb-13-2013 Webcasts
Working with Your Strengths is Key to Making Decisions and Managing People

Podcasts

Aaron Sandoski on How the Wise Decide

Bob Wall on Coaching for Emotional Intelligence
When managers coach their team members on their performance, "emotional intelligence" may not be the first thing that comes to mind. But some believe that performance development depends on the employee's emotional intelligence, and the ability of the...

Bruce Tulgan on How to Manage Generation Y

Charles Handy on Eudaemonia and Other Important Matters
Charles Handy is often referred to as Britain's greatest management thinker. He has written some of the most influential management articles and books of the past 30 years, including The Age of Unreason, The Elephant and the Flea, The Future or Work...

Chester Elton on "Carrot" style motivation
Long-term organizational success is almost impossible without effective recognition of employees. Chester Elton explains the remarkably simple but powerful methods great managers use to provide their employees with effective recognition, which all...

Chuck Martin on Leadership Smarts
Chuck Martin is Chairman and CEO of NFI Research, a firm that analyzes business and management trends. His new book "Smarts: Are We Hardwired for Success?", identifies the key behavioral skills that determine success in the workplace. AMA has...

Dan Carrison on Management Secrets of the FBI
In its one hundred-year fight against the ever-changing tactics of organized crime and terrorism, the Federal Bureau of Investigation has learned invaluable lessons about powerful leadership and management. Like many organizations, the FBI must...

Articles & White Papers

"Tweak" Your Way to a More Balanced Life
When you first joined the workforce, who could have predicted that juggling would one day become your most critical skill? These simple strategies from a professional life coach show you how to make small changes that will help you keep all those...

10 Keys to Workplace Excellence - Members Only
Secrets of how the “Best of the Best” organizations motivate and reward their employees.

10 Management Don'ts
Ten "must-avoid" management behaviors.

10 Ways to Help Employees Deal with Economic Crisis - Members Only
The author of "Giving the Real Recognition Way" offers advice on how to motivate your people during the downturn.

A 60-Second Guide to Making the Most of Your Business Day
No matter who you are, you still have only 24 hours to work with each day. Here are some quick tips to help you make the most of your time....

A Former "Apprentice" Star Shares Strategies to Rev up Your Inner Entrepreneur
Do you have what it takes to follow your dream to success? Former "Apprentice" participant Wes Moss shares "Secrets from 21 Ordinary People Who Made the Entrepreneurial Leap" in his new book Starting from Scratch....

A Roadmap to Challenging Conversations - Members Only
A three-step approach to difficult workplace conversations: prepare, plan, and practice.