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Information Technology Management
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Effective Technical Writing
Convey technical content to any audience through specific, clear and concise writing.
Business Writing for the Multilingual Professional
Produce English-language documents that any reader can easily understand and that achieve your intended results.
Communication and Interpersonal Skills for Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills training in addition to their technical abilities.
Information Technology Project Management
Master the skills needed for top-notch IT project management!
Leadership Skills and Team Development for Technical Professionals
Join the technical professionals who are enhancing their team-building and leadership skills with AMA.
Managing Today’s Technical Professionals
You have the experience and technical skills. Now add the management know-how to drive results
Project Management for IT and Technical Professionals
A best-selling seminar for managers and team members involved in IT and technical project management
In a world awash with information, data is the new currency of business.
The rules of battle for tracking down -- and eliminating -- hardware and software bugs.
Power of Convergence
Go beyond simple alignment to maximize the role, impact, and value of technology in your organization.
Jane Jordan on Managing Media Through a Crisis
Protecting Your Assets in the Digital Age
Kevin Kelly on the Future of Jobs: Man or Machine?
Why Technology is Doing More Good Than Harm
Koen Pauwels on How It's Not the Size of the Data, It's How You Use It
Maciej Kranz on the Internet of Things
Maybe you’ve heard of the Internet of Things but don’t understand it’s potential to change business-life as we know it.
Mark Van Rijmenam on the Benefits of Big Data
Micah Solomon on Customer Service in the 21st Century
Using New Tools to Your Advantage
Roger Courville on Optimizing Your Online Presentations
Elements you must employ to successfully engage audiences on the web
5 Tips to Protect Your Business from Hackers - Members Only
How to allow employees to stay connected via technology while safeguarding the organization's IP.
Blended Learning Opportunities
By Allison Rossett and Rebecca Vaughan Frazee, San Diego State University. Noted experts on blended learning, Dr. Allison Rossett and her colleague Rebecca Vaughan Frazee explore the common components of blended learning and how organizations are...
Could Your BlackBerry Land Your CEO in Court?
Using personal a PDA, smartphone, or laptop for business data can lead to security breaches, with CEO's possibly being held legally liable.
Dealing with America’s Alarming "Reverse Brain Drain"
America's foreign-born superstars are hotfooting it back to their homelands, at a rate of up to 1,000 per day. A leading expert on globalization, David Heenan, offers 12 strategies to deal with this ongoing brain drain, from his new book, Flight...
Digital Shadows: The Rise of New Workforce Productivity Issues - Members Only
Corporate policy is having a hard time keeping up with the growing digital universe and its implications for business.
Effectively Implementing a Blended Learning Approach
Eedo Knowledgeware's white paper presents a comprehensive overview of blended learning, from theoretical framework to best practices, and provides a measured analysis of potential applications. It examines the reasons to adopt a blended learning...
Electronic Monitoring and Surveillance 2007 Survey
From e-mail monitoring and Website blocking to phone tapping and GPS tracking, employers increasingly combine technology with policy to manage productivity and minimize litigation, security, and other risks. That's according to the 2007 Electronic...
E-Mail Rules, Policies and Practices 2003 Survey
More than half of U.S. companies engage in some form of e-mail monitoring of employees and enforce e-mail policies with discipline or other methods. In fact, 22% have terminated an employee for e-mail infractions. Three-fourths of all organizations...
Getting a Handle on Gigabyte Growth - Members Only
An expert outlines strategies for storing the continuing proliferation of electronic content.
Go on the Offensive Against Cyberattack - Members Only
How to protect yourself and your business against cyberattack.
Heads Up Leaders: It's Time to Make "Friends" with Web 2.0 - Members Only
If you don’t know what a wiki is, it’s time to move your business out of the 20th century.
Is Twittering a Productive Use of Work Time?
Is the wildly popular social networking tool Twitter only for the superficial and narcissistic, or does it have valid business value?
Making Collaboration Work - Members Only
How organizations can move toward a more collaborative work environment.
Managing in the Platform Age - Members Only
How businesses must change to meet the challenges of a new age.
Millennials Drive Workplace Social Media - Members Only
Executives must make strategic decisions now about how to leverage the power of social media.
Nick Horney, Ph.D. (Retired Navy Captain, Special Operations.
An executive with a Fortune 500 company recently told me a story showing how new technologies had transformed a decades-old rite of passage: shopping for a prom dress with her high school-aged daughter.
So You Want to Launch an Online Forum
If you're thinking of creating an online forum for your business, don't make a move until you read these start-up tips from expert online community manager Patrick O'Keefe's new book Managing Online Forums. Surprisingly, technical knowledge is...
Social Media Go to Work
Advice for companies on adopting social media for business purposes.
Social Media Pitfalls for Employers - Members Only
An attorney provides information about social media and employer liability.
Struggling to Manage Knowledge Workers
Peter Drucker wrote about "knowledge workers"-people who know more about their jobs than anyone else in the organization-way back in 1969. Here's an overview of how today's organizations are motivating these valuable workers....
The Body Language of Disengagement—from Head to Toes
A body language expert explains how to determine whether your audience is really listening.
The Case for "Greener" Data Centers
Today's corporate data centers are like giant SUVs-powerful, expensive, and grossly energy inefficient. Fortunately, savvy businesses are launching initiatives that will save energy, money, and the environment....
The Future of Advice
Technology makes it possible to share information instantaneously, whether across town or across the globe. But The Conference Board's Michael Schrage points out that "while good advice is surely good information, good information is not necessarily...
The PBJ of Marketing: E-Mail Marketing and Social Media
Here are five key steps to bring e-mail marketing and social media together.
Tips for Managing Technical and Professional Workers - Members Only
Meeting the unique challenges of managing technical and professional workers.
U.S. Technology Leadership Is Slipping - Members Only
Though overall U.S. productivity has been strong, when it comes to technology, American companies have transformed themselves from adopters into followers....
Workplace E-Mail and Instant Messaging 2004 Survey
One in five U.S. companies (20%) has had employee e-mail subpoenaed in the course of a lawsuit or regulatory investigation, up from 14% in 2003. Another 13% have battled workplace lawsuits triggered by employee e-mail. That's according to the 2004...