Business Communication

Gain greater skills, confidence, and professional recognition

For professionals who want to improve their business communication skills.

The Certificate is awarded to the participant who successfully completes 3 qualifying seminars within 24 months.

Interpersonal Skills

• Building Better Work Relationships: New Techniques for Results-oriented Communication
  Learn why successful work relationships help build successful careers!
  
  
• Business Conversation Skills for the Multilingual Professional
  Express your ideas directly and clearly using the conventions of American verbal and nonverbal communication.
  
  
• Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
  To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
  
  
• Communication Boot Camp
  Text messaging, emails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?
  
  
• Communicating Up, Down and Across the Organization
  Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
  
  
• Developing Effective Business Conversation Skills
  Master conversational skills to get attention and gain credibility.
  
  
• Dynamic Listening Skills for Successful Communication
  Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
  
  
• Expanding Your Influence: Understanding the Psychology of Persuasion
  How can one person get someone to do something with ease, while it’s an uphill battle for someone else?
  
  
• Getting Results Without Authority
  How do you influence people who don’t work for you to get the results you need?
  
  
• How to Communicate with Diplomacy, Tact and Credibility
  Get your point across with a positive professional image.
  
  
• Interpersonal Skills for Managers
  Improve your communication skills—and every aspect of your work relationships.
  
  
• Moving Ahead: Breaking Behavior Patterns That Hold You Back
  You may be your career's worst enemy. Change your professional image by overcoming destructive workplace behavior!
  
  
• Negotiating to Win
  Gain the skills, insights and competencies required in all negotiations—in every industry—at every level.
  
  
• Responding to Conflict: Strategies for Improved Communication
  Gain essential conflict management skills so that conflict won’t manage you!
  
  
• The Effective Facilitator: Maximizing Involvement and Results
  Become a meeting facilitator who brings out the best in individual and team performance.
  
  
• Whoever Tells the Best Story Wins
  Engage and convince others to be passionate about your ideas.
  
  

Personal Development

• Assertiveness Training
  Gain more confidence, decisiveness and respect!
  
  
• Assertiveness Training for Managers
  Learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
  
  
• Assertiveness Training for Women in Business
  Strengthen your leadership ability and image by learning essential assertiveness skills for women.
  
  
• Developing Your Collaborative Skills
  Increase your success and improve your professional relationships.
  
  
• Developing Your Emotional Intelligence
  Enhance your self-awareness and make emotions work for you to build more productive relationships-professionally and personally-through emotional intelligence training.
  
  
• Developing Your Personal Brand and Professional Image
  Advance your career and differentiate yourself with a distinctive presence.
  
  
• Managing Emotions in the Workplace®: Strategies for Success
  Understand how emotions affect your job performance—and learn practical techniques to manage them.
  
  
• The 7 Habits of Highly Effective People® 3-Day Signature Program
  Develop a new outlook and create dramatic change.
  
  

Business Writing

• AMA’s 2-Day Business Writing Workshop
  Take the strain out of composing any kind of document!
  
  
• AMA’s Business Grammar Workshop
  Avoid costly and embarrassing mistakes in all types of business writing.
  
  
• Business Writing for the Multilingual Professional
  Produce English-language documents that any reader can easily understand and that achieve your intended results.
  
  
• Effective Technical Writing
  Improve your technical writing—without compromising your technical message!
  
  
• How to Sharpen Your Business Writing Skills
  Get the business writing skills to compose powerful, professional documents that get attention and prompt action.
  
  
• Writing for the Web
  Create online content that connects with readers to achieve better results.
  
  

Presentation Skills

• Effective Executive Speaking
  Speak, present and communicate with poise, power and persuasion.
  
  
• PowerPoint® Unplugged
  Bring more professionalism and self-assurance to your presentations.
  
  
• Strategies for Developing Effective Presentation Skills
  Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter.
  
  

Only available as Live Online:

How to Present Online: A Skills-Based Workshop
ngage online audiences with dynamic presentations they’ll remember.

Special Discounts Available
For more information about our special savings offer please call 1-877-566-9441 for details and ask about these special pricing packages. Discounts may not be combined with other promotions.

* AMA’s Webcasts, Webinars and Podcasts and Global Knowledge seminars are not applicable for AMA’s Certificate Program.