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Developing Your Emotional Resilience

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Price: Free

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Learn How to Manage Your Emotions to Develop Your Resilience

Almost all of us work in a business environment that is intense and unrelenting. 

Resilience simply refers to one’s ability to adapt to stressful situations or crises.  More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time handling stress and change.

Managing emotions is a fundamental part of resilience.  This can mean managing the emotions that you experience or managing the emotions of those around you.  Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improved team relations.

When you understand the role of emotions in resilience, you will have the ability to understand when they can drain resilience and when they can facilitate or enhance resilience.

So what do these emotions mean? 

Emotions are not about being soft and fluffy. Rather, they are vital in helping you make hard, direct management decisions.  There is intelligence in emotions and intelligence can be brought to emotions.

This webcast explains the role of emotions in management and explores how and why managing your emotions can help make you a better leader. You’ll see real examples and get loads of practical hints that you can use straight away.

What You Will Learn

Join us to discover how better understanding your emotions and those of others can improve individual well-being and organizational effectiveness:
  • What resilience is and why it is so difficult to measure
  • The role of emotions in managing situations that may cause anxiety and stress
  • The emotions that drain and the emotions that facilitate or enhance resilience
  • How to interpret and use the information that emotions provide
  • What happens when you have too much emotional resilience? 
  • Eight ways to develop emotional resilience with useful hints and tips to help.

While attending this program is FREE, reservations are required.

About the Presenters

Robin Hills is founder of Ei4Change delivering leadership interventions on resilience and emotional intelligence nationally and internationally.  He has designed a unique coaching intervention to support the development of emotional resilience, which combines images, metaphors, NLP techniques and clean language to explore what resilience means contextually for individuals and teams at deep, personal levels. He has authored articles and papers on the coaching tool that have been published in international books and journals. Robin has presented his model at international emotional intelligence conferences held at Harvard University and in Cape Town, South Africa. 


Related Seminars

For additional training on this topic, consider these AMA seminars:

Leading with Emotional Intelligence
Ignite commitment and help your employees reach their greatest potential.

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Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Test Your Computer

Please ensure that your computer is "Flash/Connect enabled" by clicking on the following link in order to run a short test:

If successful, you will receive a "Test Completed Successfully" message on the page.

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program
  • Additional Technical specs can be found here.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!