Request a Catalog.

Improving the Performance of Government Employees

Recording Date: November 14, 2012
Price: Free

Attending this Webcast is free. Registration is required.
Sign-up for your Free MyAMA account now or call 1-800-262-9699.



Motivate Your Employees to Achieve Tangible Results

Getting the most out of employees in government offices is one of the legendary challenges. With an emphasis, it seems, on protocols and processes rather than on results, government offices have often been regarded as bastions of mediocrity, havens for substandard performers, and places where rule number one is cover your…self.

In addtion, you'll discover strategies you can use to help recruit, train, retain, motivate, and reward excellent employees, along with holding them accountable for their department’s successes and failures.

What You Will Learn


Based upon the presenter’s 37 years as an employee, supervisor, senior executive, author, teacher and consultant to government, this presentation will show:

  • How to set up an integrated system of performance management
  • How to write effective performance standards
  • How to effectively track, display and share performance information
  • How and when to give feedback
  • How to deal with poor performers and reward outstanding ones
  • How to establish a performance-driven culture

While attending this program is FREE, reservations are required.

About the Presenters

Stewart Liff is a recognized consultant, speaker and teacher, and author of five books, including Managing Government Employees, The Complete Guide to Hiring and Firing Government Employees, and Improving the Performance of Government Employees. Liff's work has been featured in Government Executive Magazine, theVeteran Administration's Vanguard magazine and ASTD’s Public Manager. He also writes a column at http://www.ohmygov.com/ , titled Stewart Liff on Organizational Excellence.  For more information, visit: www.stewartliff.com


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program.
  • Additional Technical specs can be found here.

Important tip—Please allow 15 minutes prior to joining a session to conduct your set-up and testing!