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How to Write a Darn Good Email

Master Today’s Number One Tool for Business Communication.

Price: $149


Ensuring That What You Write Is What You Mean

Email demands clear and efficient writing, but “oops” is an all-too-common occurrence.

We’ve all seen how easily misunderstandings in email messages can compromise clear communication.

Attend this helpful webinar to get a fast-paced, hands-on lesson to strengthen your ewriting skills.

Through examples and exercises, you will learn how to target your audience, get to the point, and develop and maintain a professional email style.


We have 2 webinar(s) available starting between 3/3/2015 - 4/28/2015

Date Location Time Attendees  
Mar 3, 2015 Online Webinar On Demand
Apr 28, 2015 Online Webinar 1:00 PM - 2:30 PM
For assistance registering more than 4  people, please call 1-877-566-9441.

What You Will Learn

How You Will Benefit
  • Write clear, concise email that gets readers' attention and results 
  • Convey a professional image through the emails you send 
  • Identify tone problems before pressing “send” 
  • Gain email pointers to help you project communication savvy

What Will Be Covered

  • Understanding challenges of email communication
  • Getting started quickly: Idea lists, the three As (aim, audience, area) 
  • Getting to the point: Strong subject lines, openings, and closings
  • Structuring your message clearly
  • Helpful guidelines for structuring your message 
  • Maintaining a professional tone by recognizing what is and is not appropriate for ecommunications 
  • Polishing your email for a professional style for yourself and your organization

Because so many of your communications are via email, this is a great chance for you to spend a short time learning how to do it better.

How AMA Webinars Work

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your office without the need for travel costs and time.

Because the webinar is live, you can ask our expert questions via online chat during the program. In addition, we will be sending you pre-work approximately one day before the program date via email. Please register early to get these materials that will help guide your learning process!

In addition, paid registrants will have access to an archive of the program for a minimum of one year so that you can refer to it again and again to refresh your memory.

Please note that AMA Webinars are designed to provide a learning experience for individual attendees with interactive features that might not be appropriate for group participation.

This webinar offers continuing education credits to registered participants. To qualify for CEU credits, you must register for and attend the live event using your individual log-in ID for the full 90 minutes and participate in all of the polling exercises. Archived/On Demand webinars do not qualify for CEUs.

About the Presenters

Philip Vassallo, PhD, has developed, delivered, and supervised communication training programs and coached a wide range of administrative and technical professionals in corporate, government, and academic environments. For 19 years, Dr. Vassallo was the marketing director of Lifespire, a New York City human services organization. He has taught writing at Cornell University, Rutgers University, Kean University, Centenary College, and Middlesex County College. Author and coauthor of many books, including The Art of On-the-Job Writing and The Art of Email Writing, he is also a columnist on effective writing and education issues for the Educational Testing Service and EducationNews.org


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® 98 SE, 2000, XP, Windows VistaTM Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions)

  • Internet Explorer 5.0 or higher
  • Netscape Navigator 7.1
  • AOL 9
  • Mozilla Firefox 1.5 or higher

Macintosh (OS X 10.2, 10.3, 10.4)

  • Safari 1.1 or higher
  • Mozilla Firefox 1.5 or higher


  • Mozilla Firefox 1.5 or higher


  • Mozilla 1.7 or higher

Additional Requirements:

  • Macromedia Flash Player 8 or higher
  • Macromedia Flash Player 9 or higher for Linux and Solaris
  • Minimum bandwidth requirement is 56 kb/sec

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing! Dial-up connectors - please allow more time.