Assertiveness Training
Gaining more confidence, decisiveness and respect through assertiveness.
Assertiveness Training for Managers
Channeling assertiveness skills to interact more effectively with people throughout the organization.
Assertiveness Training for Women in Business
Strengthen the leadership ability and image of your employees through essential assertiveness skills for women.
How to Sharpen Your Business Writing Skills
Getting the business writing skills to compose powerful, professional documents that get attention and prompt action.
AMA's 2-Day Business Writing Workshop
Enable your staff with the tools they need to take the strain out of composing any kind of document
Business Writing for Administrative Professionals
Meeting the challenge of writing business correspondence--this seminar will give your staff the skills they need to write and edit all types of documents...and win the confidence of their boss.
Business Writing for the Nonnative English Speaker
Give your nonnative English-speaking staff the skills they need to produce English-language documents that any reader can easily understand and that achieve intended results.
Effective Technical Writing
Improving technical writing—without compromising the technical message!
How to Write Fast When It's Due Yesterday
Writing quickly, easily and effectively—no matter how tight the deadline.
Listening and Writing: Building a Foundation for Better Communication
Effective interpersonal communication on paper, on the phone and face-to-face, get the power and influence your staff needs to succeed.
The Grammar Course
Mistakes in business writing can be cost both company and career.
Writing for the Web
Creating online content that connects with readers and achieves better results.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Successful work relationships help build successful careers!
Expanding Your Influence: Understanding the Psychology of Persuasion
How can one person get someone to do something with ease, while it's an uphill battle for someone else?
Getting Results Without Authority
How does your staff influence people who don't work for them to get results?
How to Communicate with Diplomacy, Tact and Credibility
Getting the point across with a positive professional image.
Negotiating to Win
Give your people the skills, insights and competencies required in all negotiations—in every industry—at every level.
Responding to Conflict: Strategies for Improved Communication
Give your people essential conflict management skills so that conflict won't manage them!
The 7 Habits of Highly Effective People® 3-Day Signature Program
Develop a new outlook and create dramatic change.
Building an Informal Network: How Work Really Gets Done
Maximizing etworking opportunities to improve individual, team and organizational results.
Business Conversation Skills for the Nonnative English Speaker
Expressing ideas directly and clearly using the conventions of American verbal and nonverbal communication.
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals
Top-level communication skills for today's senior administrative professionals!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
In today's working environment, interpersonal and communication skills are just as important as technical abilities in achieving success.
Communication Boot Camp
Text messaging, e-mails, the Blackberry—there's no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.
Critical Communication Strategies: How to Gain Control in a Crisis
Communicating important business changes effectively and productively.
Cross-Functional Communication: Strategies for Workplace Effectiveness
Improve your people's business communication to increase their interpersonal skills…and their impact on the bottom line!
Developing Effective Business Conversation Skills
Mastering conversational skills to get attention and gain credibility.
Developing Your Emotional Intelligence
Enhancing self-awareness and making emotions work to build more productive relationships-professionally and personally-through emotional intelligence training.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization's bottom-line demands!
How to Become a Power Communicator: Get Heard at Executive Meetings
Give your staff the skills and confidence to meet and deal effectively with senior management
Interpersonal Skills for Managers
Improving communication skills means improving every aspect of work relationships.
Listening and Writing: Building a Foundation for Better Communication
Effective interpersonal communication on paper, on the phone and face-to-face, get the power and influence your staff needs to succeed.
Managing Emotions in the Workplace®: Strategies for Success
Understanding how emotions affect job performance—and learning practical techniques to manage them.
Moving Ahead: Breaking Behavior Patterns That Hold You Back
Changing professional image by overcoming destructive workplace behavior.
Performance Management: Minimizing Stress, Maximizing Effectiveness
Staying confident and focused, fair and objective.
Projecting a Positive Professional Image
Give your staff the tools they need to communicate a winning professional image in the way they look, act and present themselves!
Storytelling: The Secret of Great Communicators
Expanding employee influence, building their credibility and communicating with passion by mastering the techniques of strategic storytelling.
The 7 Habits of Highly Effective People® for Managers 2-Day Workshop
Cultivate effectiveness, lead with excellence and transform your team for breakthrough results.
The Effective Facilitator: Maximizing Involvement and Results
Bringing out the best in individual and team performance through meeting facilitation.
Effective Executive Speaking
Poise, power and persuasion are skills every executive needs.
Strategies for Developing Effective Presentation Skills
Developing presentation skills to transform inexperienced speakers to skilled presenters.
PowerPoint® Unplugged
Bringing professionalism and self-assurance to presentations.
Communicating with a Multigenerational Workforce
Without effective communication, the generation gap will become a communication lapse.
Communication Strategies for Women
Polishing skills and preparing for succeed…in the company of like-minded female professionals!
Effective Presentation Skills for IT and Technical Professionals
Communicate technical information effectively and confidently—to any audience!
How to Work Most Effectively with Your Boss
How does your staff and their bosses view success? Do the they handle pressure, stress and conflicts in similar ways? Learn how they can team up for better decision making and problem solving.
Mastering Challenging Management Conversations
Step-up conversation skills to deliver difficult and challenging messages.
Standing Strong in Difficult Workplace Situations
Give your staff the skills the need to flex their communication style while building thinking skills in this stimulating workshop.