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Office and Administrative Support Seminars

Our seminars for administrative professionals empower you with the skills to reach your career goals.

AMA’s administrative support line offers an array of seminars for administrative professionals to help you build on the valuable secretarial skills you already possess—just what’s needed in order to support your organization in troubled economic times. For administrative professionals just starting out, AMA provides basic administrative support training and time management skills development. Experienced administrative professionals can go beyond fundamental secretarial skills to higher-level seminars that explore proven ways to manage projects, work with teams, communicate effectively and delegate projects.

AMA also provides administrative professionals with the chance to earn a special Certificate in Administrative Excellence which is public recognition that you have the mastered necessary secretarial skills as well as more advanced administrative support tasks.


Partnering with Your Boss: Strategic Skills for Administrative Professionals
Get more out of your work by partnering with your boss!

Management Skills for Administrative Professionals
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.

Project Management for Administrative Professionals
Is there an advantage to learning project management for administrative professionals? Yes!

Core Skills

Communication Techniques That Get Results: A Course for Administrative Professionals Classroom Seminars Onsite Seminars New
Meet changing job demands and deliver optimum results through better communication.

Partnering with Your Boss: Strategic Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
Get more out of your work by partnering with your boss!

Stepping Up to Leadership: A Course for Administrative Professionals Classroom Seminars Onsite Seminars
Taking on the challenge of leadership. This seminar focuses on leadership for administrative professionals who want the right skills for success!

Supporting Multiple Bosses: A Course for Administrative Professionals Classroom Seminars Onsite Seminars
With multiple bosses, all having different agendas, priorities, styles and expectations—learning to support them is no simple task.

The Grammar Course Classroom Seminars Onsite Seminars
Mistakes in business writing can be cost both company and career.

Intermediate Skills

Business Writing for Administrative Professionals Classroom Seminars Onsite Seminars
Meeting the challenge of writing business correspondence--this seminar will give your staff the skills they need to write and edit all types of documents...and win the confidence of their boss.

Emotional Intelligence for Administrative Professionals Classroom Seminars Onsite Seminars New
Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.

Fundamentals of Finance and Accounting for Administrative Professionals Classroom Seminars Onsite Seminars
Dont let the basics of accounting hold your administrative employees back!

Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals Classroom Seminars Onsite Seminars
This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.

Project Management for Administrative Professionals Classroom Seminars Onsite Seminars
Is there an advantage to learning project management for administrative professionals? Yes!

Project Scope and Requirements Management Classroom Seminars Onsite Seminars
Manage project stakeholders and requirements to deliver satisfying solutions to the customer.

The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable Classroom Seminars Onsite Seminars
Now you can empower yourself by gaining the know-how that brings the acknowledgement you deserve.

Senior Skills

Management Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.

Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals Classroom Seminars Onsite Seminars
Top-level communication skills for today’s senior administrative professionals!

Communication Boot Camp Classroom Seminars Onsite Seminars
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.

Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Classroom Seminars Onsite Seminars
Your administrative professionals need the skills to tackle today’s business challenges with high-powered decision-making skills.

Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Classroom Seminars Onsite Seminars
Uncovering real “productivity potential” using process improvement and leadership techniques.

Successful Meeting Planning Classroom Seminars Onsite Seminars
Give your staff the tools they need to become better meeting planners.

Onsite Only Seminars

Are You Being Heard? Onsite Seminars
Give your staff the communication skills they need to get their point across,

Communicating with Difficult People Onsite Seminars
Communication skills for administrative professionals to handle frustrating people and situations, calmly and effectively!

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