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Office and Administrative Support Seminars

Our seminars for administrative professionals empower you with the skills to reach your career goals.

AMA’s administrative support line offers an array of seminars for administrative professionals to help you build on the valuable secretarial skills you already possess—just what’s needed in order to support your organization in troubled economic times. For administrative professionals just starting out, AMA provides basic administrative support training and time management skills development. Experienced administrative professionals can go beyond fundamental secretarial skills to higher-level seminars that explore proven ways to manage projects, work with teams, communicate effectively and delegate projects.

AMA also provides administrative professionals with the chance to earn a special Certificate in Administrative Excellence which is public recognition that you have the mastered necessary secretarial skills as well as more advanced administrative support tasks.


Partnering with Your Boss: Strategic Skills for Administrative Professionals
Get more out of your work by partnering with your boss!

Management Skills for Administrative Professionals
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.

Project Management for Administrative Professionals
Is there an advantage to learning project management for administrative professionals? Yes!

Office and Administrative Support

AMA’s Business Grammar Workshop Classroom Seminars Live Online Seminars Onsite Seminars New
Help your staff avoid costly and embarrassing mistakes in all types of business writing.

Core Skills

Communication Techniques That Get Results: A Course for Administrative Professionals Onsite Seminars
Does your staff have the communication skills to work efficiently in a turbulent environment?

Fundamentals of Finance and Accounting for Administrative Professionals Classroom Seminars Onsite Seminars
Can your administrative staff ensure budget and expenses stay on track?

Partnering with Your Boss: Strategic Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
Does your staff have the know-how to collaborate with their boss for improved productivity?

Stepping Up to Leadership: A Course for Administrative Professionals Classroom Seminars Onsite Seminars
Is your staff ready to take on the challenge of leadership?

Supporting Multiple Bosses: A Course for Administrative Professionals Onsite Seminars
Does your staff have two to three bosses with different agendas, priorities, styles and expectations?

Intermediate Skills

Business Writing for Administrative Professionals Classroom Seminars
Meet the challenge of writing business correspondence. This seminar will give you the skills you need to write and edit all types of documents...and win the confidence of your boss.

Emotional Intelligence for Administrative Professionals Onsite Seminars
Can your staff handle challenging workplace relationships and keep emotions in check?

Fundamentals of Finance and Accounting for Administrative Professionals Classroom Seminars Onsite Seminars
Can your administrative staff ensure budget and expenses stay on track?

Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals Classroom Seminars Onsite Seminars
Can your staff cope with information overload and still produce effective results?

Organizing Your Work: New Techniques for Administrative Professionals Classroom Seminars Onsite Seminars New
Ensure that your administrative staff is perpared for tougher job challenges with new organizational skills.

Project Management for Administrative Professionals Classroom Seminars Onsite Seminars
Can your staff deal with complexity and conflicting demands on their time and talent?

The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable Onsite Seminars
Are your staff’s soft skills helping them become indispensable to the organization?

Senior Skills

Management Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
Does your administrative staff want to gain control of their workload and workday?

Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals Onsite Seminars
Do advanced communication skills, diplomacy and discretion distinguish your executive assistants?

Communication Boot Camp Classroom Seminars Onsite Seminars
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.

Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Onsite Seminars
Can your staff apply sharp thinking skills and flex their method of problem-solving?

Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Onsite Seminars
Can your staff cut task time dramatically and get better results from every action they take?

Successful Meeting Planning Onsite Seminars
Does your staff know how to save time and money when arranging corporate events?

Onsite Only Seminars

Are You Being Heard? Onsite Seminars
Give your staff the communication skills they need to get their point across,

Communicating with Difficult People Onsite Seminars
Communication skills for administrative professionals to handle frustrating people and situations, calmly and effectively!