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Office and Administrative Support Seminars

Our seminars for administrative professionals empower you with the skills to reach your career goals.

AMA’s administrative support line offers an array of seminars for administrative professionals to help you build on the valuable secretarial skills you already possess—just what’s needed in order to support your organization in troubled economic times. For administrative professionals just starting out, AMA provides basic administrative support training and time management skills development. Experienced administrative professionals can go beyond fundamental secretarial skills to higher-level seminars that explore proven ways to manage projects, work with teams, communicate effectively and delegate projects.

AMA also provides administrative professionals with the chance to earn a special Certificate in Administrative Excellence which is public recognition that you have the mastered necessary secretarial skills as well as more advanced administrative support tasks.


Partnering with Your Boss: Strategic Skills for Administrative Professionals
Get more out of your work by partnering with your boss!

Management Skills for Administrative Professionals
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.

Project Management for Administrative Professionals
Is there an advantage to learning project management for administrative professionals? Yes!

Office and Administrative Support

AMA’s Business Grammar Workshop Classroom Seminars Live Online Seminars Onsite Seminars New
Avoid costly and embarrassing mistakes in all types of business writing.

Core Skills

Communication Techniques That Get Results: A Course for Administrative Professionals Onsite Seminars
Does your staff have the communication skills to work efficiently in a turbulent environment?

Fundamentals of Finance and Accounting for Administrative Professionals Classroom Seminars Onsite Seminars
Learn the basics of accounting for administrative professionals and increase your value.

Partnering with Your Boss: Strategic Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
Get more out of your work by partnering with your boss!

Stepping Up to Leadership: A Course for Administrative Professionals Classroom Seminars Onsite Seminars
You are asked to take on the challenge of leadership. This seminar focuses on leadership for administrative professionals who want the right skills for success!

Supporting Multiple Bosses: A Course for Administrative Professionals Onsite Seminars
Does your staff have two to three bosses with different agendas, priorities, styles and expectations?

The Grammar Course Classroom Seminars Onsite Seminars
Mistakes in business writing can be costly—to your company and your career.

Intermediate Skills

Business Writing for Administrative Professionals Classroom Seminars Onsite Seminars
Meet the challenge of writing business correspondence. This seminar will give you the skills you need to write and edit all types of documents...and win the confidence of your boss.

Emotional Intelligence for Administrative Professionals Classroom Seminars Onsite Seminars New
Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.

Fundamentals of Finance and Accounting for Administrative Professionals Classroom Seminars Onsite Seminars
Learn the basics of accounting for administrative professionals and increase your value.

Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals Classroom Seminars Onsite Seminars
This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.

Organizing Your Work: New Techniques for Administrative Professionals Classroom Seminars Onsite Seminars New
Tackle the tougher job challenges of today’s workplace with new organizational skills.

Project Management for Administrative Professionals Classroom Seminars Onsite Seminars
Is there an advantage to learning project management for administrative professionals? Yes!

The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable Onsite Seminars
Are your staff’s soft skills helping them become indispensable to the organization?

Senior Skills

Management Skills for Administrative Professionals Classroom Seminars Live Online Seminars Onsite Seminars
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.

Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals Onsite Seminars
Do advanced communication skills, diplomacy and discretion distinguish your executive assistants?

Communication Boot Camp Classroom Seminars Onsite Seminars
Text messaging, emails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?

Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Onsite Seminars
Can your staff apply sharp thinking skills and flex their method of problem-solving?

Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Onsite Seminars
Can your staff cut task time dramatically and get better results from every action they take?

Successful Meeting Planning Onsite Seminars
Does your staff know how to save time and money when arranging corporate events?

Onsite Only Seminars

Are You Being Heard? Onsite Seminars
Give your staff the communication skills they need to get their point across,

Communicating with Difficult People Onsite Seminars
Communication skills for administrative professionals to handle frustrating people and situations, calmly and effectively!