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AMA’s administrative support line offers an array of seminars for administrative professionals to help you build on the valuable secretarial skills you already possess—just what’s needed in order to support your organization in troubled economic times. For administrative professionals just starting out, AMA provides basic administrative support training and time management skills development. Experienced administrative professionals can go beyond fundamental secretarial skills to higher-level seminars that explore proven ways to manage projects, work with teams, communicate effectively and delegate projects.
AMA also provides administrative professionals with the chance to earn a special Certificate in Administrative Excellence which is public recognition that you have the mastered necessary secretarial skills as well as more advanced administrative support tasks.
Management Skills for Administrative Professionals The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.
Partnering with Your Boss: Strategic Skills for Administrative Professionals Get more out of your work by partnering with your boss!
Project Management for Administrative Professionals Is there an advantage to learning project management for administrative professionals? Yes!
Communication Techniques That Get Results: A Course for Administrative Professionals Meet changing job demands and deliver optimum results through better communication.
Stepping Up to Leadership: A Course for Administrative Professionals You are asked to take on the challenge of leadership. This seminar focuses on leadership for administrative professionals who want the right skills for success!
Supporting Multiple Bosses: A Course for Administrative Professionals Do you have multiple bosses with different agendas, priorities, styles and expectations—all competing simultaneously for your attention and your time?
The Grammar Course Mistakes in business writing can be costly--to your company and your career.
Business Writing for Administrative Professionals Meet the challenge of writing business correspondence. This seminar will give you the skills you need to write and edit all types of documents...and win the confidence of your boss.
Emotional Intelligence for Administrative Professionals Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.
Fundamentals of Finance and Accounting for Administrative Professionals Learn the basics of accounting for administrative professionals and increase your value.
Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.
Communicating with Diplomacy, Discretion and Influence—A Course for Senior Administrative Professionals Top-level communication skills for today’s senior administrative professionals!
Communication Boot Camp Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?
Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Tackle today’s business challenges with high-powered decision-making skills for administrative professionals!
Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Uncover your real “productivity potential” using process improvement and leadership techniques!
Successful Meeting Planning Become a better meeting planner!
Are You Being Heard? You’ve proven your competence and your value. So why aren’t you getting your point across?
Communicating with Difficult People Use these communication skills for administrative professionals to handle frustrating people and situations, calmly and effectively!
The Essential Administrative Professional Now you can empower yourself by gaining the know-how that brings the acknowledgement you deserve.
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