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Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

Seminar #2261 Classroom
(Read reviews)

How to manage more effectively in a constantly changing environment


Learn to transform unproductive confusion and disorder into controllable challenges. This seminar equips you with fast, effective tools to plan your day and adjust to shifting priorities and demands—with less stress and greater clarity. You'll leave knowing how to apply the appropriate techniques to alleviate, clarify and eliminate chaos within your control.
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Schedule

  • [2] days
  • [2] days - $1,995 Non Members
  • [2] days - $1,795 AMA Members
  • [2] days - $1,537 GSA

Credits

14 CPE /1.2 CEU /12 PDU

Download Our Course Info Packet Today
The course packet will provide all curriculum information necessary to demonstrate the value of the program.

Schedule

We have 42 scheduled sessions located nationwide starting between 9/22/2014 - 6/15/2015

Date Location Duration Attendees  
Sep 22, 2014 - Sep 23, 2014 Chicago, IL 2 Days
Sep 25, 2014 - Sep 26, 2014 Arlington/Washington DC, DC 2 Days
Oct 6, 2014 - Oct 7, 2014 New York, NY 2 Days
Oct 9, 2014 - Oct 10, 2014 Atlanta, GA 2 Days
Oct 13, 2014 - Oct 14, 2014 Indianapolis, IN 2 Days
Oct 16, 2014 - Oct 17, 2014 Los Angeles, CA 2 Days
Oct 16, 2014 - Oct 17, 2014 Arlington/Washington DC, DC 2 Days
Oct 30, 2014 - Oct 31, 2014 Dallas, TX 2 Days
Nov 3, 2014 - Nov 4, 2014 Chicago, IL 2 Days
Nov 6, 2014 - Nov 7, 2014 Arlington/Washington DC, DC 2 Days
Nov 6, 2014 - Nov 7, 2014 San Francisco, CA 2 Days
Nov 24, 2014 - Nov 25, 2014 New York, NY 2 Days
Dec 1, 2014 - Dec 2, 2014 Boston, MA 2 Days
Dec 4, 2014 - Dec 5, 2014 Chicago, IL 2 Days
Dec 8, 2014 - Dec 9, 2014 Portland, OR 2 Days
Dec 11, 2014 - Dec 12, 2014 Arlington/Washington DC, DC 2 Days
Dec 18, 2014 - Dec 19, 2014 New York, NY 2 Days
Jan 12, 2015 - Jan 13, 2015 New York, NY 2 Days
Jan 22, 2015 - Jan 23, 2015 Arlington/Washington DC, DC 2 Days
Jan 26, 2015 - Jan 27, 2015 Dallas, TX 2 Days
Jan 29, 2015 - Jan 30, 2015 San Francisco, CA 2 Days
Feb 2, 2015 - Feb 3, 2015 New York, NY 2 Days
Feb 12, 2015 - Feb 13, 2015 Atlanta, GA 2 Days
Feb 19, 2015 - Feb 20, 2015 Arlington/Washington DC, DC 2 Days
Feb 23, 2015 - Feb 24, 2015 Chicago, IL 2 Days
Feb 26, 2015 - Feb 27, 2015 Phoenix, AZ 2 Days
Mar 2, 2015 - Mar 3, 2015 Chicago, IL 2 Days
Mar 16, 2015 - Mar 17, 2015 Houston, TX 2 Days
Mar 23, 2015 - Mar 24, 2015 Arlington/Washington DC, DC 2 Days
Mar 30, 2015 - Mar 31, 2015 San Diego, CA 2 Days
Apr 9, 2015 - Apr 10, 2015 Arlington/Washington DC, DC 2 Days
Apr 16, 2015 - Apr 17, 2015 New York, NY 2 Days
Apr 20, 2015 - Apr 21, 2015 Chicago, IL 2 Days
Apr 23, 2015 - Apr 24, 2015 San Francisco, CA 2 Days
May 4, 2015 - May 5, 2015 New York, NY 2 Days
May 11, 2015 - May 12, 2015 Seattle, WA 2 Days
May 18, 2015 - May 19, 2015 Arlington/Washington DC, DC 2 Days
May 28, 2015 - May 29, 2015 Morristown, NJ 2 Days
Jun 1, 2015 - Jun 2, 2015 Chicago, IL 2 Days
Jun 8, 2015 - Jun 9, 2015 Arlington/Washington DC, DC 2 Days
Jun 11, 2015 - Jun 12, 2015 New York, NY 2 Days
Jun 15, 2015 - Jun 16, 2015 Atlanta, GA 2 Days
Registering more than 4  people, please call 1-877-566-9441.

How You Will Benefit

  • Reduce, clarify and eliminate chaos within your control
  • Identify, analyze and determine priority of your workday
  • Use a daily action plan to allocate time and energy
  • Remain focused and act more decisively when priorities shift
  • Become more assertive and strategic in your communication
  • Manage interruptions and conflicts with greater ease
  • Utilize the right tools to balance and manage tough choices

What You Will Cover

Define Chaos within Your Control
· Identifying sources of workplace chaos
· Understanding organizational challenges on managers and employees
· Assessing the impact your decisions have on key stakeholders

Thinking and Decision Making
· Identifying the real/root cause of a problem or Issue
· Generating multiple, creative ideas quickly
· Organizing ideas in order to firmly grasp critical components of a problem
· Applying one identification tool for analysis
· Tools: Fishbone, mind maps, affinity diagrams

Priority Planning
· SWOT analysis: determining priorities
· GAP analysis: assessing the current situation vs. the desired outcome
· Risk analysis: evaluating impact and related risks
· Priority matrix: using importance and urgency model to determine and validate priorities

Plan Daily Work
· Daily action plan: allocating time and energy for the most important priorities
· Time estimate: accurately estimating how long it takes to complete your critical tasks
· Interruption log: identifying “necessary” vs. “unnecessary” interruptions

Assertive Communication
· Understanding assertive vs. strategic communication under pressure
· Responding assertively and strategically when managing shifting priorities, interruptions and conflict
· Developing an “I” statement to use when provoked or presented with a difficult situation

Action Plan: Identifying and applying one or two tools most applicable to managing your workplace chaos

Extended Seminar Outline

Who Should Attend

Anyone facing shifting priorities, expanding workloads, tight deadlines, organizational restructuring, multiple projects and increased uncertainty.

Special Feature

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant

 
 

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Our seminar leaders add value to every course not only through their practical, action-oriented presentations-but also through the expert advice they offer and the opportunities throughout the seminar session for the one-on-one mentoring critical to effective learning.

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Seminar Hours

Seminar Hours and Attire

Q: What time does my seminar begin and end?

A: On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment. Seminars begin at 9:00 am and end at 5:00 pm, except on the last day. On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

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