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New Products

Business Analysis

Business Analysis Essentials Classroom Seminars Live Online Seminars Onsite Seminars New
Have valuable staff explore the business analysis fundamentals!

Certified Business Analyst Professional (CBAP®) and Certification of Competency in Business Analysis (CCBA ®) Exam Prep Boot Camp Classroom Seminars Live Online Seminars Onsite Seminars New
Have your organization and the team members involved shape up for the CCBA or CBAP exam.

Requirements Development, Documentation, and Management Classroom Seminars Live Online Seminars Onsite Seminars New
Have staff members learn use requirements to meet business and stakeholder needs.

Business Enhancement Skills

Big Data: Tools and Techniques to Tame Information Overload Classroom Seminars New
Make smarter business decisions using these powerful data analysis methods

Developing Your Collaborative Skills Classroom Seminars Onsite Seminars New
Give your staff the skills they need to collaborate more effectively with co-workers.

Doing it All: How to Stay Focused and Engaged Classroom Seminars Onsite Seminars New
Help your staff develop self-direction skills to maximize their productivity regardless of distractions.

Business Writing

AMA’s Business Grammar Workshop Classroom Seminars Live Online Seminars Onsite Seminars New
Help your staff avoid costly and embarrassing mistakes in all types of business writing.

Communication Skills

How to Present Online: A Skills-Based Workshop Live Online Seminars Onsite Seminars New
Engage online audiences with dynamic presentations they’ll remember.

Finance and Accounting

Essentials of Enterprise Risk Management Classroom Seminars Onsite Seminars New
Manage risks to your organization by developing and applying an effective ERM program

Fundamentals of Forecasting Classroom Seminars Onsite Seminars New
Get the basic skills you need to accurately predict revenues and costs.

Human Resource Management

Advanced Training Strategies and Techniques Classroom Seminars Onsite Seminars New
Help your staff take their training skills from good to great.

Succession Planning: Developing Leaders from Within Classroom Seminars Onsite Seminars New
Ensure your organization always has well-trained, experienced people in key positions.

ITIL®

How to Create an ITIL Service Desk and Incident Management Process Live Online Seminars Onsite Seminars New
Learn virtually what an ITIL Service Desk and standard operating practice can do for your service quality, customer satisfaction, and staff efficiency.

How to Define and Value IT Services Live Online Seminars Onsite Seminars New
Bridge the gap between IT and business with IT portfolio management within your organization!

How to Get Started with ITIL® Live Online Seminars Onsite Seminars New
Discover what an ITIL can do your for organization.

How to Master Problem Management Live Online Seminars Onsite Seminars New
Prevent difficult or reoccurring incidents within your organization using ITIL concepts.

How to Measure and Justify IT Services Live Online Seminars Onsite Seminars New
Bridge the business-IT gap with project selection and justification in your organization.

ITIL® Foundation Classroom Seminars Live Online Seminars Onsite Seminars New
Learn the process improvements, benefits, and challenges of ITIL right at your desktop!

ITIL® Change Analyst Classroom Seminars Onsite Seminars New
Learn the best practices for change and release management for your organization!

Leadership

Coaching from a Distance: Developing Your Team When You Can't Be Face to Face Live Online Seminars Onsite Seminars New
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules

Conquering Today’s Executive Challenges Classroom Seminars Onsite Seminars New
Be a stand-out leader who gets the impossible done.

Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals Classroom Seminars Onsite Seminars New
Build and support a more positive and productive workplace climate.

Critical Thinking for Financial Services Classroom Seminars New
Make better decisions for your company’s future despite today’s business environment.

Critical Thinking for Government Classroom Seminars Onsite Seminars New
Apply critical thinking to tackle the unprecedented challenges facing government.

Critical Thinking for Health Care Classroom Seminars New
Solve complex problems your industry faces using a critical thinking model and process.

The 8th Habit®: Unleashing the Greatness in Yourself and Others Classroom Seminars New
How can you and everyone in your organization make the most of ALL your talents and skills?

Management and Supervisory Skills

The Psychology of Management: Why People Do What They Do Classroom Seminars Onsite Seminars New
Understand and harness the intrinsic power of human nature.

Marketing

Mobile Marketing: From Platforms to Profits Classroom Seminars Onsite Seminars New
Reach more customers with an effective mobile marketing strategy.

Office and Administrative Support

Organizing Your Work: New Techniques for Administrative Professionals Classroom Seminars Onsite Seminars New
Ensure that your administrative staff is perpared for tougher job challenges with new organizational skills.

Project Management

How to Develop the Project Management Plan Classroom Seminars Onsite Seminars New
Have your employees master the skills to build a practical, useful and project-specific plan.

Managing Global and Remote Project Teams Classroom Seminars Onsite Seminars New
Increase the effectiveness and success rate of long-distance projects.

Managing Project Execution and Closing Classroom Seminars Onsite Seminars New
Authorize and manage project work and closure to achieve your objectives.

Sales

Put it in Writing: The Secret to Making More Sales Classroom Seminars Onsite Seminars New
Help your staff close more sales with persuasive writing that “hits home” with clients.