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New Products

Business Analysis

Business Analysis Essentials Classroom Seminars Live Online Seminars Onsite Seminars New
Explore the business analysis fundamentals.

Certified Business Analyst Professional (CBAP®) and Certification of Competency in Business Analysis (CCBA ®) Exam Prep Boot Camp Classroom Seminars Live Online Seminars Onsite Seminars New
Shape up for the CCBA or CBAP exam.

Requirements Development, Documentation, and Management Classroom Seminars Live Online Seminars Onsite Seminars New
Learn to use requirements to meet business and stakeholder needs.

Business Enhancement Skills

Developing Your Collaborative Skills Classroom Seminars Onsite Seminars New
Increase your success and improve your professional relationships.

Doing it All: How to Stay Focused and Engaged Classroom Seminars Onsite Seminars New
Develop self-direction skills to maximize your productivity regardless of distractions.

Improve Your Analytical Skills: Making Information Work for You Classroom Seminars Live Online Seminars Onsite Seminars New
Assess and synthesize information so it’s meaningful to you and your business.

Business Writing

AMA’s Business Grammar Workshop Classroom Seminars Live Online Seminars Onsite Seminars New
Avoid costly and embarrassing mistakes in all types of business writing.

Communication Skills

How to Present Online: A Skills-Based Workshop Live Online Seminars Onsite Seminars New
Engage online audiences with dynamic presentations they’ll remember.

Finance and Accounting

Essentials of Enterprise Risk Management Classroom Seminars Onsite Seminars New
Manage risks to your organization by developing and applying an effective ERM program

Fundamentals of Business Math Live Online Seminars New
Get quick, essential skills that every business professional needs, right at your computer.

Fundamentals of Forecasting Classroom Seminars Onsite Seminars New
Get the basic skills you need to accurately predict revenues and costs.

Valuation Strategies for Both Sides of the Deal Classroom Seminars Onsite Seminars New
Discover how to establish the real value of any company with real-world strategies and tactics.

Human Resource Management

Advanced Training Strategies and Techniques Classroom Seminars Onsite Seminars New
Take your training skills from good to great.

Human Resources Essentials for Non-HR Managers Classroom Seminars Onsite Seminars New
Get these comprehensive HR skills to protect your career and company.

Succession Planning: Developing Leaders from Within Classroom Seminars Onsite Seminars New
Ensure your organization always has well-trained, experienced people in key positions.

ITIL®

How to Create an ITIL Service Desk and Incident Management Process Live Online Seminars Onsite Seminars New
See what an ITIL Service Desk and standard operating practice can do for your service quality, customer satisfaction, and staff efficiency.

How to Define and Value IT Services Live Online Seminars Onsite Seminars New
Bridge the gap between IT and business with IT portfolio management within your organization!

How to Get Started with ITIL® Live Online Seminars Onsite Seminars New
Discover what an ITIL can do your for organization.

How to Master Problem Management Live Online Seminars Onsite Seminars New
Prevent difficult or reoccurring incidents within your organization using ITIL concepts.

How to Measure and Justify IT Services Live Online Seminars Onsite Seminars New
Bridge the business-IT gap with project selection and justification in your organization.

ITIL® Change Analyst Classroom Seminars Onsite Seminars New
Learn the best practices for change and release management and earn your ITIL v3 Foundation certificate in the process!

ITIL® Service Capability: Operational Support and Analysis Classroom Seminars Live Online Seminars Onsite Seminars New
Find out how to execute processes within ITIL Operational Support and Analysis.

Leadership

Advanced Critical Thinking Applications Workshop Classroom Seminars Onsite Seminars New
Take your critical thinking to the next level by applying it to complex business situations.

Bridging the Myers-Briggs Type Indicator® (MBTI®), Temperament, and Situational Leadership® II Classroom Seminars Onsite Seminars New
Maximize leader effectiveness using two of the world’s best known organizational tools

Coaching from a Distance: Developing Your Team When You Can't Be Face to Face Live Online Seminars Onsite Seminars New
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules

Conquering Today’s Executive Challenges Classroom Seminars Onsite Seminars New
Be a stand-out leader who gets the impossible done.

Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals Classroom Seminars Onsite Seminars New
Build and support a more positive and productive workplace climate.

Play to Your Strengths: Harnessing the Power of Your Personality Classroom Seminars Onsite Seminars New
Achieve your full leadership potential through greater self-awareness.

The 8th Habit®: Unleashing the Greatness in Yourself and Others Classroom Seminars New
How can you and everyone in your organization make the most of ALL your talents and skills?

Management and Supervisory Skills

Collaborative Leadership Skills for Managers Classroom Seminars Onsite Seminars New
Developing a collaborative style to enhance team commitment and individual performance.

Social Media for Managers: New Tools for Communication, Innovation and Collaboration Classroom Seminars Onsite Seminars New
Build a community of highly engaged customers and employees.

The Psychology of Management: Why People Do What They Do Classroom Seminars Onsite Seminars New
Understand and harness the intrinsic power of human nature.

Marketing

How to Write a Killer Marketing Plan Classroom Seminars Onsite Seminars New
Master tools that can help you develop and execute a more powerful, successful marketing plan

Mobile Marketing: From Platforms to Profits Classroom Seminars Onsite Seminars New
Reach more customers with an effective mobile marketing strategy.

Office and Administrative Support

Emotional Intelligence for Administrative Professionals Classroom Seminars Onsite Seminars New
Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.

Organizing Your Work: New Techniques for Administrative Professionals Classroom Seminars Onsite Seminars New
Tackle the tougher job challenges of today’s workplace with new organizational skills.

Project Management

How to Develop the Project Management Plan Classroom Seminars Onsite Seminars New
Get the skills to build a practical, useful and project-specific plan.

Managing Project Execution and Closing Classroom Seminars Onsite Seminars New
Authorize and manage project work and closure to achieve your objectives.

Project Risk Management: Practical Techniques for Failure-Proofing your Projects Onsite Seminars New
Do your employees have all the skills they need to proactively address risks that can sabotage their projects?