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Business Analysis Essentials Have valuable staff explore the business analysis fundamentals!
Certified Business Analyst Professional (CBAP®) and Certification of Competency in Business Analysis (CCBA ®) Exam Prep Boot Camp Have your organization and the team members involved shape up for the CCBA or CBAP exam.
Requirements Development, Documentation, and Management Have staff members learn use requirements to meet business and stakeholder needs.
Big Data: Tools and Techniques to Tame Information Overload Make smarter business decisions using these powerful data analysis methods
Developing Your Collaborative Skills Give your staff the skills they need to collaborate more effectively with co-workers.
Doing it All: How to Stay Focused and Engaged Help your staff develop self-direction skills to maximize their productivity regardless of distractions.
AMA’s Business Grammar Workshop Help your staff avoid costly and embarrassing mistakes in all types of business writing.
How to Present Online: A Skills-Based Workshop Engage online audiences with dynamic presentations they’ll remember.
Essentials of Enterprise Risk Management Manage risks to your organization by developing and applying an effective ERM program
Fundamentals of Forecasting Get the basic skills you need to accurately predict revenues and costs.
Advanced Training Strategies and Techniques Help your staff take their training skills from good to great.
Succession Planning: Developing Leaders from Within Ensure your organization always has well-trained, experienced people in key positions.
How to Create an ITIL Service Desk and Incident Management Process Learn virtually what an ITIL Service Desk and standard operating practice can do for your service quality, customer satisfaction, and staff efficiency.
How to Define and Value IT Services Bridge the gap between IT and business with IT portfolio management within your organization!
How to Get Started with ITIL® Discover what an ITIL can do your for organization.
How to Master Problem Management Prevent difficult or reoccurring incidents within your organization using ITIL concepts.
How to Measure and Justify IT Services Bridge the business-IT gap with project selection and justification in your organization.
ITIL® Foundation Learn the process improvements, benefits, and challenges of ITIL right at your desktop!
ITIL® Change Analyst Learn the best practices for change and release management for your organization!
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules
Conquering Today’s Executive Challenges Be a stand-out leader who gets the impossible done.
Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals Build and support a more positive and productive workplace climate.
Critical Thinking for Financial Services Make better decisions for your company’s future despite today’s business environment.
Critical Thinking for Government Apply critical thinking to tackle the unprecedented challenges facing government.
Critical Thinking for Health Care Solve complex problems your industry faces using a critical thinking model and process.
The 8th Habit®: Unleashing the Greatness in Yourself and Others How can you and everyone in your organization make the most of ALL your talents and skills?
The Psychology of Management: Why People Do What They Do Understand and harness the intrinsic power of human nature.
Mobile Marketing: From Platforms to Profits Reach more customers with an effective mobile marketing strategy.
Organizing Your Work: New Techniques for Administrative Professionals Ensure that your administrative staff is perpared for tougher job challenges with new organizational skills.
How to Develop the Project Management Plan Have your employees master the skills to build a practical, useful and project-specific plan.
Managing Global and Remote Project Teams Increase the effectiveness and success rate of long-distance projects.
Managing Project Execution and Closing Authorize and manage project work and closure to achieve your objectives.
Put it in Writing: The Secret to Making More Sales Help your staff close more sales with persuasive writing that “hits home” with clients.