Business Analysis Essentials
Have valuable staff explore the business analysis fundamentals!
Certified Business Analyst Professional (CBAP®) and Certification of Competency in Business Analysis (CCBA ®) Exam Prep Boot Camp
Have your organization and the team members involved shape up for the CCBA or CBAP exam.
Requirements Development, Documentation, and Management
Have staff members learn use requirements to meet business and stakeholder needs.
Business Enhancement Skills
Assertiveness Training for Women in Business
Strengthen your leadership ability and image by learning essential assertiveness skills for women.
The 7 Habits of Highly Effective People® 3-Day Signature Program
Develop a new outlook and create dramatic change.
Improve Your Analytical Skills: Making Information Work for You
Assess and synthesize information so it’s more useful and meaningful..
AMA’s Business Grammar Workshop
Help your staff avoid costly and embarrassing mistakes in all types of business writing.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Are barriers blocking your employees from communicating to get results?
Expanding Your Influence: Understanding the Psychology of Persuasion
Getting buy-in from others is no simple matter
Getting Results Without Authority
Can your employees influence, persuade and collaborate effectively?
How to Communicate with Diplomacy, Tact and Credibility
Getting the point across with a positive professional image.
Negotiating to Win
Do your people negotiate the best possible terms for your group or company?
AMA’s 2-Day Business Writing Workshop
Take the strain out of composing any kind of document!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Customer Service Excellence: How to Win and Keep Customers
Does your team have the skills to deliver the kind of service that will keep customers coming back?
AMA’s Advanced Financial Modeling and Forecasting Workshop
Can your staff build the model…generate the forecast…and drive the business?
AMA’s Course on Financial Analysis
Can your staff interpret financial indicators and benchmarks for optimal resource allocation?
Fundamentals of Finance and Accounting for Nonfinancial Managers
Do your employees have the financial acumen to understand what drives financial performance and bottom line results?
Human Resource Management
Fundamentals of Human Resources Management
Is your staff well-versed in the HR essentials from compensation to compliance?
How to Create an ITIL Service Desk and Incident Management Process
See what an ITIL Service Desk and standard operating practice can do for your service quality, customer satisfaction, and staff efficiency.
How to Define and Value IT Services
Bridge the gap between IT and business with IT portfolio management within your organization!
How to Get Started with ITIL®
Discover what an ITIL can do your for organization.
How to Master Problem Management
Prevent difficult or reoccurring incidents within your organization using ITIL concepts.
How to Measure and Justify IT Services
Bridge the business-IT gap with project selection and justification in your organization.
ITIL® Foundation
Have your technical staff learn the process improvements, benefits, and challenges of IT services.
ITIL® Service Capability: Operational Support and Analysis
Find out how your organization can execute processes within ITIL Operational Support and Analysis.
Developing Executive Leadership
Can your employees focus on the big picture and uphold high standards while wearing many hats?
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
Can your leaders craft compelling messages that inspire action—and produce results?
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules
Critical Thinking
When faced with tough challenges, do your employees arrive at the best business decision?
Leadership Skills and Team Development for IT and Technical Professionals
Does your staff have the people skills to use coaching, communication and authority to manage others?
Leading Virtual and Remote Teams
Many virtual teams fail. Does your staff have the specific skills to manage virtual collaboration?
Preparing for Leadership: What it Takes to Take the Lead
Is your staff ready for leadership? Empower them with training to hit the ground running!
Management and Supervisory Skills
Making the Transition from Staff Member to Supervisor
Do your new supervisors know how to build credibility and establish relationships with peers, colleagues and managers?
Management Skills for New Managers
Do your new managers have the crucial communication and delegation skills correlated with top performance?
Management Skills for New Supervisors
Have your new supervisors mastered the four basic management competencies to position their team for success?
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Give your staff the tools they need to manage more effectively in a constantly changing environment
Successfully Managing People
Can your people resolve conflicts, energize the team and transform resistance into support?
Time Management
Are your employees feeling overwhelmed? Do they need to refocus their priorities?
Managing Today’s IT and Technical Professionals
Your IT staff has the experience and the technical skills. Now, give them the management expertise to succeed.
Fundamentals of Marketing: Your Action Plan for Success
Do your employees think like marketers and apply marketing principles and practices?
Leveraging Social Media to Engage Customers and Build Your Brand
Are your employees tapping into the amazing potential of the Web to turn users into customers?
Office and Administrative Support
Management Skills for Administrative Professionals
Does your administrative staff want to gain control of their workload and workday?
Partnering with Your Boss: Strategic Skills for Administrative Professionals
Does your staff have the know-how to collaborate with their boss for improved productivity?
AMA’s PMP Exam Prep Express
Give your staff the hands-on prep seminar with 100% exam pass rate reported by past attendees
Improving Your Project Management Skills: The Basics for Success
Have your employees mastered the tools and techniques to move a project through all phases to completion, on time and on budget?
Essentials of Project Management for the Nonproject Manager
Does your staff have the basic PM know-how to support project success?
Managing Projects Using Microsoft® Project 2010
Can your staff use the powerful Microsoft Project tool to plan, monitor and control projects?
Principles of Professional Selling
Thousands of salespeople have prospered by attending AMA's most popular professional sales training seminar