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Strategic Alliance Management
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Launching and Managing Strategic Alliances and Partnerships
If your organization has forged strategic alliances—or is planning to—you can’t afford to miss this information-packed session.
101 Sample Write-Ups for Documenting Employee Performance Problems
A complete tool kit for handling disciplinary problems in a fair,
responsible, and legally defensible way.
101 Sample Write-Ups for Documenting Employee Performance Problems
A complete tool kit for handling disciplinary problems in a fair, responsible, and legally defensible way.
101 Tough Conversations to Have with Employees
Bad attitudes? Discipline and performance problems? Here's much-needed
help for managers who need to "have a talk? with their people.
2600 Phrases for Effective Performance Reviews
For managers and HR professionals who know what they mean -- here's
what to say.
2600 Phrases for Setting Effective Performance Goals
Enabling your employees to achieve their goals starts with helping
them define what they are.
30 Reasons Employees Hate Their Managers
Do you know what your people really think of you ?
96 Great Interview Questions to Ask Before You Hire
Updated and expanded, a practical collection of probing interview questions designed to uncover the truth behind every job candidate.
Action Tools for Effective Managers
AMA Business Boot Camp
The collective wisdom of The American Management Association—right at your fingertips.
AMA Dictionary of Business and Management
From a trusted name in business, a major new dictionary to every key term in the field.
Becoming an Extraordinary Manager
A top training consultant offers managers a practical action plan for
mentoring, motivating, and managing their teams.
Beyond Race and Gender
How to manage--and benefit from--the ever-increasing diversity of the
Building a House for Diversity
A fable about a giraffe and an elephant offers new strategies for
Building on the Promise of Diversity
"We have a diverse society and a diverse workforce. Have we done enough
the full benefits of this diversity? One of the world's most acclaimed
experts says, ""not yet"" -- and shows us how to mov
From the situation room to the boardroom: intelligence secrets to win your corporate war—cold or hot.
Busy Manager's Guide to Delegation
All managers need to delegate. This book shows them how to do it right.
Class with Drucker
"A series of compelling lessons...and some wonderful
anecdotes—fascinating.?—Globe and Mail
If an individual employee is improving through coaching... shouldn't the
organization he works for see some results, too?
Coaching for Emotional Intelligence
To bring out the best in your employees, remember that performance is only the beginning.
Complete Guide to Hiring and Firing Government Employees
How to find great performers…and lose poor ones.
Complete Guide to Performance Appraisal
Everything you need to develop, create or improve, implement, and manage
a performance appraisal system that actually helps improve employees'
When conflict brews at the office, it's a manager's job to cool
Corporate University Handbook
A comprehensive guide to creating and runing a successful corporate
Cost Management Toolbox
How to use financial information to strategically manage costs.
Critical Thinking Toolkit
It's not just for geniuses. Everyone can learn to think creatively, analytically, and quickly with brain-boosting activities for the workplace.
Danger in the Comfort Zone
An important and controversial examination of corporate complacency --
and how to overcome it.
Delegation & Supervision (The Brian Tracy Success Library)
Powerful Practical Pocket-size.
Designing Dynamic Organizations
The first truly practical guide for executives and managers who need to make restructuring decisions.
Discipline Without Punishment
One of the all-time classics of performance management...now more useful than ever.
Diversity is about more than just compliance.
Enemy of Engagement
Eye-opening new research into an often-overlooked threat to employee engagement and workplace productivity.
Engaging Government Employees
Engaged employees are high performing employees—and the public sector today can't afford anything less.
Fully updated, the indispensible guide that keeps teams and groups
humming along…and getting results.
Organizations that hire veterans have an unquestionable edge in the market place. Here's how to do it right
What’s a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can’t afford to learn by trial and error.
From Difficult to Disturbed
Practical psychology for dealing with the most challenging employees.
Generations at Work
Veterans, Boomers, Gen Xers, and Gen Yers can make for a volatile mix.
When Woodstock meets Facebook at the watercooler.
Getting to Innovation
Creative ideas matter only if they address the challenges your business must meet.
Growing Your Company's Leaders
By making succession management a part of business strategy, companies will always be able to fill key leadership positions.
High-Impact Interview Questions
Ask the right questions . . . hire the right employee!
How the Best Leaders Lead
Lead yourself—and your company—into the future with these powerful, proven leadership strategies from Brian Tracy.
HR Answer Book
Fully updated advice on hundreds of critical human resources topics!
The will to manage, the guts to decide, the wisdom to guide, and the passion to make innovation happen.
Improving Employee Performance Through Appraisal and Coaching
There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!
Improving the Performance of Government Employees
The key to achieving maximum performance from every government employee.
Innovation at Work
Training for innovation requires innovative training. This book provides readers with powerful, proven exercises for inspiring creativity.
Because organizations will be asking more of their leaders—not less.
Into the Storm
A gripping adventure story...an extraordinary lesson in teamwork.
Keeping Employees Accountable for Results
How to make sure employees meet their goals -- and yours.
Keeping the People Who Keep You in Business
It takes more than money to keep valuable employees--and win the war for talent.
Lead Your Boss
A guidebook for those who have the vision and drive to take the organization to the next level...and a boss.
Leader's Pocket Guide
Imagine what you could accomplish if you had your own personal leadership coach.
Leading at The Edge
For the 100th anniversary of the Race to the South Pole, a fresh look at what Shackleton's legendary Antarctic adventure can teach us about true leadership.
A unique leadership challenge: the ability to manage other leaders.
Lean but Agile
Powerful strategies for streamlining your staff and the work they do.
This company rose from the ashes then kindled the fire by reinventing the way it designs new products.
Listening to Conflict
Management Training Tool Kit
New managers gain practice solving difficult people problems—and hit the ground running—with this innovative training guide.
Management? It's Not What You Think!
Think you know what management is? Think again!
By 2015, millennials will outnumber boomers in the workplace. This is a must-have toolkit for the new generation of leaders.
Manager's Guide to Coaching
The secret weapon every manager needs to take employees from good to exceptional.
Manager's Guide to HR
The essential HR overview every manager and small-business owner needs.
Manager's Guide to Improving Workplace Performance
"Provides sound advice that managers can actually practice!"- Marshall Goldsmith
Manager's Question and Answer Book
Managers have questions -- now they have the answers!
Managing Crises Before They Happen
Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely.
Managing Knock Your Socks Off Service
The bestselling customer service management book—updated with fresh examples, new tools, and the latest, cutting-edge ideas.
Motivation (The Brian Tracy Success Library)
POWERFUL. PRACTICAL. POCKET-SIZED.
The secret to helping employees perform the way they want to.
New Corporate Facts of Life
Conducting business as usual? You may not be in business for long.
New Manager's Starter Kit
Here's the book to help new managers learn the ropes--without hanging themselves!
New Manager's Tool Kit
Learning how to be a great manager can take years. This book gives readers the tools they need to get great results from their people now
New Supervisor's Survival Manual
Real-world skills for everyone faced with the challenge of becoming a
Nice Teams Finish Last
There's nothing nice about lack of results. This powerful book of exercises helps teams get less "nice? and become more effective.
No More Pointless Meetings
Not just better meetings, but a better way to collaborate.
Now, Build a Great Business!
The seven most crucial components of business growth!
Ignite the fire of employee commitment.
Performance Appraisal Question and Answer Book
End every manager's nightmare: conducting performance appraisals.
Performance Appraisal Tool Kit
A powerful tool kit for transforming an organization through its people.
Talent practices from the world's top companies and foremost workforce planning strategists.
Power of Convergence
Go beyond simple alignment to maximize the role, impact, and value of technology in your organization.
The timeless teachings of the management master interpreted for today's business challenges.
Productive Performance Appraisals
A fast and easy guide for turning the dreaded performance appraisal into a constructive, collaborative effort.
Quick Brainstorming Activities for Busy Managers
Fast, simple jump-starters for managers who need to get great ideas from their people!
Quick Emotional Intelligence Activities for Busy Managers
Teams that succeed are those that know how best to work together. This
book shows managers how to get fast, powerful results.
Quick Meeting Openers for Busy Managers
Setting the stage for great meetings!
Real-Time Contact Center
New technology and best practices to turn your contact center into a revenue generator.
Resolving Conflicts on the Job
A quick resource for keeping and preserving harmony.
A step-by-step guidebook to mastering management skills.
Safe Place for Dangerous Truths
Using dialogue to overcome fear and distrust at work.
Seeds of Innovation
Real-world strategies for creating and nurturing innovative thought and activity.
Seeing Is Believing
Wait till your employees see this.
Turn your organization into a star-making machine.
Successful Team Building
Survival Guide to Managing Employees from Hell
For anyone stuck with a problem employee, here's a must-have manual.
Talent guru John Mattone takes the guesswork out of leadership development.
Team-Building Tool Kit
An updated, expanded edition of the book that team builders have come to rely on.
Understanding and ending turf wars in the workplace.
Transforming Performance Measurement
You can't accurately gauge your company's performance if you don't know what -- or how -- to measure.
What separates market leaders from the pack? The answer is alignment.
Voices of Diversity
What Every Manager Needs to Know About Sexual Harassment
Can you say anything about sex at the office anymore? Yes, maybe, but read this first.
What Every New Manager Needs to Know
All the skills new managers need to become top performers.
What Keeps Leaders Up at Night
Solve your most-pressing people problems—and sleep better at night.
Why Some Companies Emerge Stronger and Better from a Crisis
Disaster is a certainty -- but "disaster planning" is not enough.
It's a brave, new hyper-connected world....
Managers can develop employees like Olympic coaches develop athletes—all they need is this book.
The Wright brothers changed the world. On the centennial anniversary of their first flight, The Wright Way presents the problem-solving principles that can take any business to new heights.
5 Ways to Grow Your Business in a Slowing Economy -- On-Demand
In this interactive Webcast you’ll discover a number of proven strategies to effectively monetize existing company assets.
Aaron Sandoski on How the Wise Decide
How do the wise decide and lead businesses and organizations to great success is the question Bryn Zeckhauser and Aaron Sandoski posed to themselves after landing their first jobs as managers.
Blythe McGarvie on Making Courageous Decisions in a Changing World
Conant and Norgaard on the Leadership Touch
Using the head, heart, and hands to create new leaders
David Rhodes on Management During Recession
During a time of slow growth, companies need to be more mindful and innovative.
Lisa Gansky on Collaborating to Get Ahead of the Competition
Lisa Gansky talks about collaboration as the new trend for successful businesses.
Peter R. Worrell on the Golden Age of Mergers and Acquisitions
Peter R. Worrell talks about the real side of mergers and acquisitions.
Rafiq Dossani on India’s Rise to the Top of Global Business
Rafiq Dossani discusses India's growing role in the global economy in his new book India Arriving (AMACOM Books). India has the world's fourth largest economy, the largest youth population, and the current ranking of the second-most-preferred...
Ron Hira on the Inside Story of Outsourcing America
One of the hottest, most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs are extending well beyond the manufacturing sector to include white-collar professionals, particularly in information...
Scott Eblin on Executive Success
Kick-starting your career on the leadership track
Winners of the 2007 Alliance Awards on Strategic Alliance Excellence
Strategic alliances and partnerships play a crucial role in growing businesses in today's marketplace. But for every success story, there are numerous perils and pitfalls waiting to cause alliances to fail - so what are the secrets to strategic...
Winter Nie and William Dowell on Chinese Expansion
Winter Nie and William Dowell, authors of the new AMACOM book In the Shadow of the Dragon, talk to us about Chinese expansion and growth.
Alliances Between Small and Larger Companies Can Mean Risky Business - Members Only
There are many ways a small company can benefit by forming an alliance with a larger one, including the ability to tap into a larger customer base. But the failure rate for these partnerships can be as high as 60%. Here are some strategies that will...
Effective Knowledge Transfer Can Help Transform Your Bottom Line
Does your company have a knowledge transfer plan? If not, as baby boomers retire, your business could be at risk....
Internal Collaboration 2002 Survey
One of the first new business clichés of the 21st Century is the word "silos" as applied to organizations in which some units tend not to work cooperatively with each other. To determine if "silos" do actually exist, AMA surveyed its Executive...
Strategic alliances can be a great move for a company. Norma Watenpaugh and Hanoch Eiron explain why successful alliances start with involvement at the top.
Strategic Alliances: A Growth Model for Companies - Members Only
Companies of all sizes turn to strategic alliances as a means to foster growth. But the dramatically high failure rate of these partnerships-50 to 75%-is evidence that getting people from different environments to work together productively is no...
The Right Way to Make Alliances Work
Have you wondered why so many strategic alliances fail? Steve Steinhilber manages a portfolio of alliances at Cisco Systems that has a cumulative value of more than $4.5 billion annually. He can write from experience what makes his succeed and others...