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Leading with Cultural Intelligence

Recording Date: May 26, 2010
Price: Free

Attending this Webcast is free. Registration is required.
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Why Cultural Intelligence Is So Important for Leaders Today

Whether you're a CEO, manager or solo entrepreneur, a critical skill is being able to effectively navigate cross-cultural relationships and encounters.

Yet if you’re like most of us, you don't have the time to master all the ins and outs of every culture you come upon.

Cultural intelligence (CQ) is your capability to function effectively across a variety of cultures without becoming an expert in all the norms of the various cultures. In a nutshell, CQ helps you develop an overall repertoire and perspective that results in more effective leadership in multicultural situations.

This webcast introduces some of the seminal research on cultural intelligence and examines specific insights and implications for CQ in business management.

What You Will Learn

For 60 minutes, you’ll explore the nature and application of CQ, including:
  • How CQ applies in a variety of cultural contexts such as national, ethnic, organizational, and generational
  • A 4-step process for increasing your personal CQ
  • The potential return on investment (ROI) for companies that use CQ
  • Strategic use of CQ throughout your organization

While attending this program is FREE, reservations are required.

About the Presenters

David Livermore, Ph.D., is the Executive Director of the Global Learning Center in Grand Rapids, Michigan. In addition, he is Senior Consultant and Research Fellow with the Cultural Intelligence Center in East Lansing, Michigan and a visiting research fellow at Nanyang Technological University in Singapore. Livermore has done training and consulting with leaders in 75 countries across the Americas, Africa, Asia, Australia, and Europe. He is the author of Leading with Cultural Intelligence.


Technical Requirements

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

Microsoft® Windows® XP, Windows Vista, Windows 7, Windows

  • Internet Explorer 7 or higher, Mozilla Firefox, Google Chrome
  • Adobe® Flash® Player 11.2 or higher

Macintosh (OS X 10.5 or higher)

  • Mozilla Firefox, Apple Safari, or Google Chrome


  • Ubuntu 10.04 or higher; Red Hat Enterprise Linux 6; OpenSuSE 11.3
  • Mozilla Firefox

Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • POP-UP Blockers must be turned off to access the program.
  • Additional Technical specs can be found here.

Important tip—Please allow 15 minutes prior to joining a session to conduct your set-up and testing!