American Management Association logo.

Implications of the 2020 Pandemic: MANAGING THROUGH UNCERTAINTY

5 Ways Leaders Get Results

To lead well, one must communicate well. No communication, no leadership—no question about it. Leaders spend an incredibly high percentage of their time communicating every day. Even when they say nothing, leaders are communicating symbolically.

Templates for Setting Your Leadership Direction

  • Strategic Direction
    Establish a vision of your long-term destination.

  • Mission Statement
    Establish a mission statement of your day-to-day reason for being.

  • Values Statement
    Establish a values statement—the core principles we will live by.

  • Operational Direction
    Create an operational plan by answering specific questions.