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Virtual Communication Series: Having Difficult Conversations in a Virtual Setting

AMA continues its new thought leadership series, Ask the Experts , with a practical and timely exploration of virtual communication topics essential for every business professional in these changing times. In Having Difficult Conversations in a Virtual Setting , acquire practical strategies and insights to help you prepare for difficult virtual conversations—and overcome the unique challenges you may be confronted with when having these types of discussions in the virtual realm. What You Will Cover The challenges when having difficult conversations in a virtual environment What skills are important to harness for success How to remain credible during a difficult conversation Ways to prepare virtually for a difficult conversation About the Expert Tonya Echols is an international executive coach, leadership consultant, facilitator, speaker, and writer. She is also an AMA faculty member with 25 years of experience in corporate management, business operations, digital/traditional media, technology, finance, coaching, and leadership development. She has worked with a number of organizations including Cox Enterprises, The Federal Reserve, Hyundai, Warner Brothers, Facebook, and Dell. Tonya is a Certified Public Accountant (CPA), as well as a Professional Certified Coach (PCC) credentialed by the International Coach Federation (ICF), of which she is also a Global Member and President of the ICF Georgia Chapter. Tonya is a Master's candidate in Organizational Leadership at Gonzaga University and graduated summa cum laude from the University of Tennessee with a degree in Business Administration.   About the Facilitator Dorothy Deming is the Director of Education, Content, and Operations at American Management Association. She joined AMA in 2012 and currently leads the content development strategy for AMA and manages the learning solutions team. Dorothy has collaborated with clients and organizations to develop and implement high impact learning solutions that drive results. She has managed and developed learning curriculums for numerous global individuals and organizations. Dorothy has a Master’s degree in Industrial and Organizational Psychology from Baruch College.

Seminar Number: 17626

  • Online
  • Your Company Location

Course Scheduling & Pricing

Who Should Attend

All business professionals who need practical skills to communicate virtually and with effectiveness and impact.

  •   Online1 Lesson(s)
 

AMA continues its new thought leadership series, Ask the Experts, with a practical and timely exploration of virtual communication topics essential for every business professional in these changing times.

In Having Difficult Conversations in a Virtual Setting, acquire practical strategies and insights to help you prepare for difficult virtual conversations—and overcome the unique challenges you may be confronted with when having these types of discussions in the virtual realm.

What You Will Cover

  • The challenges when having difficult conversations in a virtual environment
  • What skills are important to harness for success
  • How to remain credible during a difficult conversation
  • Ways to prepare virtually for a difficult conversation

About the Expert

Tonya-Web-SocialMedia-004Tonya Echols is an international executive coach, leadership consultant, facilitator, speaker, and writer. She is also an AMA faculty member with 25 years of experience in corporate management, business operations, digital/traditional media, technology, finance, coaching, and leadership development. She has worked with a number of organizations including Cox Enterprises, The Federal Reserve, Hyundai, Warner Brothers, Facebook, and Dell. Tonya is a Certified Public Accountant (CPA), as well as a Professional Certified Coach (PCC) credentialed by the International Coach Federation (ICF), of which she is also a Global Member and President of the ICF Georgia Chapter. Tonya is a Master's candidate in Organizational Leadership at Gonzaga University and graduated summa cum laude from the University of Tennessee with a degree in Business Administration.

 

About the Facilitator

deming_dorothy_sqDorothy Deming is the Director of Education, Content, and Operations at American Management Association. She joined AMA in 2012 and currently leads the content development strategy for AMA and manages the learning solutions team. Dorothy has collaborated with clients and organizations to develop and implement high impact learning solutions that drive results. She has managed and developed learning curriculums for numerous global individuals and organizations. Dorothy has a Master’s degree in Industrial and Organizational Psychology from Baruch College.

Online Schedule

1 Session Available

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