AMA continues its new thought leadership series, Ask the Experts, with a practical and timely exploration of virtual communication topics essential for every business professional in these changing times.
In Virtual Communication Best Practices Panel Discussion, hear from several experts as they discuss the unique challenges of communicating virtually, what types of special skills you must have for success, and essential best practices for effective virtual communication.
What You Will Cover
- The importance of virtual communication in today’s world
- The challenges of virtual communication
- How to build the skills of a successful virtual communicator
About the Experts
Tonya Echols is an international executive coach, leadership consultant, facilitator, speaker, and writer. She is also an AMA faculty member with 25 years of experience in corporate management, business operations, digital/traditional media, technology, finance, coaching, and leadership development. She has worked with a number of organizations including Cox Enterprises, The Federal Reserve, Hyundai, Warner Brothers, Facebook, and Dell. Tonya is a Certified Public Accountant (CPA), as well as a Professional Certified Coach (PCC) credentialed by the International Coach Federation (ICF), of which she is also a Global Member and President of the ICF Georgia Chapter. Tonya is a Master's candidate in Organizational Leadership at Gonzaga University and graduated summa cum laude from the University of Tennessee with a degree in Business Administration.
Susan Mason has over 35 years of experience as an educator, executive coach, trainer and instructional designer. Susan holds advanced degrees in Corporate Communication and Rhetoric and Communication. She has worked at Albany University, Tompkins-Cortland Community College, the Cornell University School of Industrial Labor Relations, and Hamilton College, where she served as the founding director of Hamilton’s Oral Communication Center and director of Hamilton’s Education Studies Program. Presently, Susan teaches courses in leadership studies and offers leadership education programs for the Arthur Levitt Center for Public Affairs and the Levitt Leadership Institute.
Frederica A. Peterson, MA, CPC, ELI-MP, is a leadership consultant, coach, teacher and award-winning author with a passion for leadership effectiveness. She is also the Principal and CEO of her own leadership consultancy. Described by her clients as passionate, charismatic, intuitive, and outcome focused, Frederica has worked with leaders in some of the top organizations in the country, including Facebook, Honeywell, NASA, United States Homeland Security, National Basketball Association, and Audible, to name a few.
Michelle Yanahan is Principal and Owner of ChangeFit 360 and a passionate organizational change management strategist and thought leader. She has proven expertise in executing programs to enhance and grow organizational change management as a strategic business competency for both business and academia.
About the Facilitator
Dorothy Deming is the Director of Education, Content, and Operations at American Management Association. She joined AMA in 2012 and currently leads the content development strategy for AMA and manages the learning solutions team. Dorothy has collaborated with clients and organizations to develop and implement high impact learning solutions that drive results. She has managed and developed learning curriculums for numerous global individuals and organizations. Dorothy has a Master’s degree in Industrial and Organizational Psychology from Baruch College.