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Women as Assertive Leaders of Healthy Conflict

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Price: $199


Women leaders handling conflict is too often a “hot button” when we look at subtle, and sometimes not so subtle, gender bias.  Words that get attached to women addressing conflict include: aggressive, emotional, too nice, cat-fight, pushover, etc.  By using the tools of assertive thinking and behavior, collaboration, and a healthy conflict mindset, effective leading does not have to be seen through the lense of male or female – it just needs to be viewed as effective.


We have 1 webinar(s) available starting between 2/15/2018 - 2/15/2018

Date Location Time Attendees  
On Demand Online Webinar On Demand
For assistance registering more than 4  people, please call 1-877-566-9441.

What You Will Learn

  • Identifying and addressing gender-based split views of assertive behavior
  • Knowing what a healthy conflict mindset brings to team and organizational success
  • Considering collaborative competition as a new approach to achieving healthy conflict
  • Transitioning away from conflict avoidance and/or accommodation to assertive collaborative action

About Women's Leadership Center Webinars

This webinar is free for WLC members. To register as a member and claim your complimentary registration, log into your WLC member account and redeem your discount code. (During the checkout process, you will be redirected to the AMA learning site to log in or create a My AMA account to complete checkout).

In addition, registrants will have a single-user license to access a recorded archive of the program for a full year.

Please note that webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.

About the Presenters

Susan Mason is Principal of Vital Visions Consultants, a firm dedicated to providing dynamic and uniquely designed leadership and professional communication skills training and coaching. She has over 35 years of experience as an educator, executive coach, trainer, keynote speaker and instructional designer. Susan has designed, developed and implemented a wide variety of learning solutions for organizations of all sizes, including American Management Association. She has been a keynote speaker at AMA’s Women’s Leadership Center and is a member of AMA’s Online Course Faculty. She has also worked at the Cornell University School of Industrial Labor Relations and Hamilton College, where she now helps direct the Levitt Leadership Institute located in the Arthur Levitt Center for Public Affairs.

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!