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The Talent Development Dilemma: Don’t Leave Learning to the Search Engine

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The list of learning and development approaches and issues just keeps growing.

From eLearning, online training, self-paced learning, executive coaching, developmental coaching, instructor-led training, performance support tools, to competencies, learning nuggets, job aids, skills, knowledge, behavior, retention, information overload … the list seems to go on and on.

The resulting quest for the magic bullet, the one-size-fits-all prescription for developing talent in the most time and cost effective way, is a difficult if not impossible task.

For example, is it realistic to expect that the same, single learning medium will hit the mark for teaching someone how to master Excel Pivot Tables or Presentation Skills?

While there is most certainly room for a broad range of learning modalities, determining the "best fit" for any individual depends on the topic area, learning goals, and desired outcomes.

In this insightful and thought-provoking program, a panel of diverse experts will look at how individuals do and don't learn, and some of the truths and myths about information gleaned from the internet.

What You Will Learn

  • The difference between information and knowledge and how an increase in someone's knowledge doesn't necessarily mean he/she can do something different or better 
  • How to identify the best medium to use for the learning outcomes you desire 
  • Why people fail to realize the gaps in their own knowledge and how to address them
  • Ways in which education, memory, and emotional investment might help answer some of the above questions.

While attending this program is FREE, reservations are required.

About the Presenters

Matthew Fisher is a researcher at Yale University.  His research looks at how people make sense of a complex world and the inherent tradeoffs of the strategies they use to do so. In particular, he examines the effects of acquiring information from external sources (i.e. the Internet) and other people (i.e. through argumentation). Relatedly, he is interested in how well people can assess their own explanatory knowledge, why it is that people fail to realize the gaps in their own knowledge, and the ways in which education, memory, and emotional investment might help answer this question.

Nicholas Igneri is VP of Education at American Management Association and is instrumental in the design, implementation, and management of AMA's learning programs. Previously, Igneri held leadership positions at Docent, now SumTotal, as Director of Professional Services, and VitesseLearning as VP of Learning Solutions.

Howard Morgan is an executive coach who has led major organizational change initiatives in partnership with top leaders and executives at numerous international organizations. He was named as one of the world’s 50 top coaches, identified as one of five executive coaches with a “proven track record of success,” and has published several books including his latest, The New Advantage: How Women in Leadership Can Create Win-Wins for Their Companies and Themselves. Howard has worked with over 500 CEO and Executive Team members from more than 50 countries and from a diverse industry base including Chemical, Information Technology, Financial Services, Media, Retail, and Real Estate.

Allison Rossett, Ph.D., is Professor Emerita of Educational Technology at San Diego State University and a consultant to government agencies and corporations. Allison is a member of the TRAINING HRD Hall of Fame and was recognized by ATD for her remarkable contributions to workplace learning and performance. Allison also received ISPI’s highest award, Member for Life, and their 2001 and 1999 Instructional Communications Award for two books, Beyond the Podium: Delivering Training and Performance to a Digital World and First Things Fast: A Handbook for Performance Analysis. She is a member of the Defense Acquisition University Board of Visitors, is on the Board for Chief Learning Officer and Elearning Guild, and has served on the international Boards of ASTD and ISPI.

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AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.

Technical Requirements

https://event.on24.com/view/help/ehelp.htmlTo fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:


Additional Requirements:

  • Minimum bandwidth requirement is 512 kbps for meeting attendees
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
  • POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!